Unusually helpful customer service in Keswick store. A pleasant young lady, Chloe was helpful in not making us feel rushed when purchasing a swiss army knife. Wish there were more like Chloe in shops... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónMain Street 53, CA12 5DS Keswick, England, GB
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Consulta las opiniones de los clientes
Sarah served myself and my husband with the purchase of walking boots. While also serving two other separate customers with their purchases. Even though Sarah had no other assistants at all to help, s... Ver más
Kelly and Isaac were very helpful with an exchange of Merrell walking shoes that were faulty. Their excellent service justified my experience of always using this store for my outdoor needs. Thank you... Ver más
La empresa ha respondido
Called in at Go Outdoors Keswick whilst on holiday to look for some new walking gear for my wife and son this lunchtime . The staff were fantastic and helpful Scott, Sienna and Chloe upstairs on foot... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- Tienda de ropa deportiva
- Tienda de bicicletas
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
Sobre GO Outdoors - Keswick (Express)
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
Main Street 53, CA12 5DS, Keswick, England, Reino Unido
4,8
Excelente
171 opiniones
Invita a los clientes a opinar
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Sheena was brilliant in helping me find…
Sheena was brilliant in helping me find the right coat and accepting the additional discount available from online.
8 de febrero de 2025
Opinión espontánea
Excellant service
On our recent visit to Keswick, we visited the store to purchase new jackets.
Sheena could not have been more helpful, we left with two coats that were perfect for the spec we asked for.
1 de febrero de 2025
Opinión espontánea
Visited for sale
Visited for sale - shopping.
Polite staff and good deals to be found.
Good product.
26 de enero de 2025
Excellent customer service... with a smile, very rare these days!
Really helpful staff. Served by Beth in Keswick.
25 de enero de 2025
Opinión espontánea
Very good shopping experience
No pressure to buy anything from assistants. When asked the young lady was very informative and patient. Eventually we wanted to purchase ladies walking shoes and the assistant explained the choices and sizes in stock. I also asked about the members cards and was explained the process by her. Very pleasant demeanour.
23 de enero de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Knowledgable Joshua
I had the pleasure of being helped by a true outdoors enthusiast at Go Outdoors Express in Keswick! Joshua’s rigorous knowledge about boots, shoes & all things GORE-TEX saved me the usual rigamarole and malarky of finding the perfect fit.
His due diligence in solving my footwear conundrum was impressive. Truly a switched-on young man!
22 de enero de 2025
Opinión espontánea
Respuesta de GO Outdoors - Keswick (Express)
Hello,
Thank you for clicking on 5 stars, your feedback genuinely matters to us.
I hope your next shopping trip is just as good.
All the best,
Go Outdoors Customer Care Team
Found what l wanted easily
Found what l wanted easily. Staff very friendly and professional.
21 de enero de 2025
Respuesta de GO Outdoors - Keswick (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Good value for what I bought.
Good value for what I bought.
Really friendly and helpful member of staff who served me.
17 de enero de 2025
Popped into Go Outdoors (on the off…
Popped into Go Outdoors (on the off chance) whilst looking for a new large 120lt holdall and found a great deal! Both Sam and Kelly were very helpful talking me through all the benefits and features. Great staff and a great store!
15 de enero de 2025
Opinión espontánea
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