GO Outdoors - Lincoln Opiniones 

2609
TrustScore: 5 sobre 5

4,8

Former Dunelm Mills, Outercircle Road, LN2 4LA Lincoln, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Was served by a beautiful young girl called Amy who helped my husband and I pick the perfect hiking shoes. She had great product knowledge and advice, and was super friendly, ended up going home with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We came to Go Outdoors as have a camping trip planned next weekend. We ended up buying a table and air mattress which both appear great! When paying, we were asked if we wanted to join the go outdo... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Ordered 3 Items: 2 chairs and 1 storage unit. Arrived at the campsite, went to build the storage unit, and half the components were missing!! --- ADDITIONAL INFORMATION Go Outdoors Linco... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I went to Lincoln Go Outdoors to get advice about comfortable walking shoes. James couldn't have been more helpful & patient- I tried several pairs! He was friendly & seemed genuinely interested in us... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Lincoln

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Former Dunelm Mills, Outercircle Road, LN2 4LA, Lincoln, Reino Unido

  • 01522 214001

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2609)

35.893 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Owen went above and above

Owen was super helpful advising with the replacement tent pole and even taking me to the item in store as there wasn't a queue at the til. He provided advice with differing poles and even next steps with a larger tent. He reminded of Blue light discount at the til as well. What a great experience will be purchasing our larger tent from there soon!

26 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Top service from Ben, Alexandra & Lewis

Great service from Ben, Alexandra & Lewis. Superb help on footwear & waterproofs at the Lincoln store…..will come back again!!!!

25 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service and advice from Ben

Great service and advice from Ben today, very knowledge and patient

25 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent staff member Ben…incredibly…

Excellent staff member Ben…incredibly helpful…very patient, with nothing being too much trouble, which was very welcomed after a long shopping outing getting ready for D of E!! Thankyou Ben

25 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Lovely store and Staff

I was helped in store today by a lovely lady called Jan. She helped me to find my item and took the time to assemble it for me ( none were on show ) so I could could make a decision on my purchase. Very helpful. The girl on the til was also very friendly and seemed happy to be there to help. It’s a Great store with very nice Staff. Thank you

22 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great staff


Great staff, from being welcomed at the door to expert knowledge and friendly and helpful staff. Store feels like it's improved hugely and the team are great.

16 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valorada con 1 estrellas sobre 5

Ordered this item twice in medium the…

Ordered this item twice in medium the only size in stock, then while waiting for my order to arrive both times Go Outdoors have cancelled my order, very poor. Paid £5 for Go Outdoors membership card and they've kept that.

11 de abril de 2026
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

You don't get this online!

How refreshing to be served by such considerate staff from my initial phone call to the store to reserve an item to Josh who assisted me in store and to my car and the young man on the tills who ensured I got the best deal. Well done all

17 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I bought a pair of Scarpa Walking boots…

I bought a pair of Scarpa Walking boots in the Lincoln branch of Go Outdoors yesterday. Ben was a fantastic help. My main concern was to find ones that were as waterproof as possible and he talked me through the features of different boots with this regard. He listened carefully to my concerns and found a great pair of boots that fit beautifully. He showed me products to care for them. He encouraged me to try on a few more pairs of shoes to be sure. Thanks Ben!

15 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Donna made the whole experience…

Donna made the whole experience bearable. It was busy but she handled everything with courtesy and grace.

22 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer service, thanks Owen

Owen was very helpful and well informed about the Naylors department (equestrian), proper customer service!
More generally disappointing that the kiosk service is currently unavailable for items not in stock and not returnable once they leave the store. Not Owen’s fault. Come on Go!

12 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Bike purchase

Bought a Polygon bike for my nephews birthday and Grant was extremely knowledgeable and overall service was brilliant. Highly recommend.

11 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

The staff were very good and explained…

The staff were very good and explained that they were unable to place an order for me and that I had to do it online.
This is not convenient as when I did an order online it would not give me the reduced cost for being a member so I went back in store and they asked me to call customer services.
I was on hold for sometime for several occasions and on the first occasion they cut me off.
Eventually they managed to link my account to my membership card and then I was able to place an order.
Would have saved me a lot of wasted time if the store could have placed my order on my behalf.

27 de marzo de 2026
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Super helpful

I was looking for a good rucksack for my upcoming Gold DofE expedition and Owen was super helpful. He went through various options at different price points and helped me decide on the best one for my needs. Highly recommend!

10 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

We wanted to buy a new mountain bike…

We wanted to buy a new mountain bike for my son and Owen who served us couldn’t be more helpful. He gave us advice on what to look for and getting the correct size for his age. Owen also had an excellent knowledge of all the bikes and what would be good for a teenager. We bought an excellent bike and couldn’t be more happier with the superb service. Thank you so much.

4 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Looking for walking boots

Looking for walking boots
Assistant: Lewis 17 yrs male

Very considerate and helpful, not rushed. Polite

3 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service -Zan was an absolute star…

Great service -Zan was an absolute star and so helpful!

30 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Ask for Sam

Ask for Sam! She is amazing. Thank you for helping me find my shoes ❤️

27 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Happy customer.

A fast, accurate and efficient 'click and collect' service from a local Go Outdoors store.

17 de marzo de 2026
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly and helpful

Very helpful and friendly lads at Lincoln go outdoors! Helped me get my roof tent on my car and stayed after their shift ended

9 de marzo de 2026
Logotipo de GO Outdoors - Lincoln

Respuesta de GO Outdoors - Lincoln

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

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