GO Outdoors - Liverpool (Express) Opiniones 

853
TrustScore: 5 sobre 5

4,9

17 Ranelagh Street, L1 1JW Liverpool, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Came over for a pair of walking boots, we were served by the extremely knowledgeable Eddie, who helped me find a pair. Explained how much money I'd save by becoming a member and made sure I got the be... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The sales associate James was really helpful answering all of my questions. He was extremely patient as I tried on several jackets (multiple times) while making up my mind. He was knowledgeable and po... Ver más

Valorada con 5 estrellas sobre 5

We'd like to thank the two "E's" Emma and Eric,for their invaluable help and attention in taking their time and focus choosing our new walking boots. Polite and knowledgeable staff are priceless, a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really good shopping experience today. Emma was super friendly and helpful, answering all our questions and fetching different sizes of boots to try on. She seemed to genuinely care that we made a goo... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Liverpool (Express)

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

853 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(853)

36.233 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I don't often write reviews but...

I don't often write reviews but Eric and Nathan were so helpful and jovial I had to. After asking Nathan which walking boots he would recommend (out of a selection I'd found online) he gave me clear information about what made the Berghaus boots the ones I should go for. When I went to pay however I realised that they were £40 more than I'd seen online. I didn't have enough money for that so I said I'd have a think and a sit to figure out what to do. This is where Eric stepped in (after having tried to find a pair upstairs) he was so helpful and said as I'd found the same boots online at a cheaper price he would honour that. Not only were Nathan and Eric helpful but I also appreciated that we could have a bit of a laugh and they didn't try to upsell

10 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

An unforgettable shopping experience.

I came into the store hoping to try on 3 models of Scarpa walking boots. They only had one, the Scarpa SL Active and it turned out to be the one i was hoping for the most and in the size i was looking for on top of being the last pair left. What are the odds?

After trying them on, Eric the expert offered a price that was even better than what i could possibly get online. Unfortunately, I had to refuse but Eric gave all the reassurance and told me to think about it and come back if i change my mind. Oh did i ever think about it. It was one of those offers you'd be a bit foolish to refuse and that is how i felt on the walk home. So the next day, i made it a priority to come back and buy them.

Shout out to Eric and Nathan for a one of a kind shopping experience.
Absolutely brilliant customer service and top quality product.

5 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly and helpful service

5 Stars go to James and Emma for being very friendly and helpful especially in joining the Go Club. Looking forward to seeing you again very soon.

11 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well done to Go Outdoors!

I recently bought 7 OS maps, at a much more favourable price than other retailers, 2 pairs of Craghoppers (also at a very competitive price, especially with the discount applied on my loyalty card) and a RAB padded jacket (with a free sturdy cardboard bag). I was impressed by the range of items in this small busy store in the heart of Liverpool close to Central Station - and that's without venturing upstairs to buy some Kendal Mint Cake, well within date! On all occasions, I found all the staff extremely helpful and eager to please, offering a more personal service unlike others who simply take your money and tell you to 'have a nice day'. Well done to all at Go Outdoors!

9 de enero de 2025
Valorada con 5 estrellas sobre 5

jacket search

I went into the store to find a jacket to help with the lower temperatures as I was moving around Europe. Paul was very kind to help me out with reserving a specific jacket while I explored further stores and continued to help me while I made up my mind and discussed brands and benefits. Own brand is as good as known brands and would recommend.

30 de diciembre de 2024
Opinión espontánea
Logotipo de GO Outdoors - Liverpool (Express)

Respuesta de GO Outdoors - Liverpool (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great experience in store

Great experience in store, Eddie was incredibly helpful and the Merrel walking shoe i asked for brought a size larger shoe as well as the size 10 requested (good forward thinking and customer focused). Explained I
had 28 day return policy as long as not worn outdoors if the fit was wrong. Upsold me some Nikwax waterproofing as well.

29 de diciembre de 2024
Opinión espontánea
Logotipo de GO Outdoors - Liverpool (Express)

Respuesta de GO Outdoors - Liverpool (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

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