Never had a problem shopping at the Loughborough branch, helpful and knowledgeable staff. Bought all of our camping gear from them and online that 5hey didn’t have in stock. Will definitely use again... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Excellent customer service from Ryan, helped us to choose the right tent and accessories. Also reminded us about the 120 minutes parking limit, which he sorted for us, it took a lot of deliberation... Ver más
La empresa ha respondido
Emily and Ryan ( earlier visit) explained how to use the walking poles and how to attach them to my new backpack. Awesome service at GoOutdoors, Loughborough!
La empresa ha respondido
Attended the store to return an item and collect something ordered online. No staff at the collection point, then had to wait for them to log on. Upon returning the other item, there was very little... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- Tienda de ropa deportiva
- Tienda de bicicletas
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
Sobre GO Outdoors - Loughborough
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
Bishop Meadow Road, LE11 5RE, Loughbrough, Reino Unido
- 01509 273706
4,8
Excelente
3 mil opiniones
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Always approachable and friendly
Always approachable and friendly, the staff area great in helping you get what you need. Thank you
17 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Loughborough
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Love this location!
Always clean, stocked and organised. Meena is a lovely server! Always chatty and smiling :)
4 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Loughborough
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
First time at go outdoors I was…
First time at go outdoors I was pleasantly surprised how good it was excellent range and very helpful and pleasant staff
16 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Loughborough
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Great store
Great store - variety of kit and clothing for hiking. My only wish is for Go Outdoors to stock Lowa (womens) hiking footwear. Surprised to find out there is a parking time limit for customers - Hoping the store supervisor is able to liaise with the parking company on my behalf, having needed to do a lot of browsing for upcoming mountain hikes, and having a member of my family with me who has a disability and requires additional time. Thank you to Saskia and the other ladies for your assistance in the women's clothing area.
Claire
16 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Loughborough
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Great checkout service by Saskia
Great checkout service by Saskia
16 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Loughborough
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
The sale assistant Meena was really helpful
The sale assistant Meena was really helpful and friendly. She made the experience a pleasant one, on top of the fact that Go Outdoors is an excellent place to purchase a variety of products for D of E expeditions, camping trips, hiking and much more.
13 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Loughborough
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Visited go outdoors Loughborough today
Visited go outdoors Loughborough today. I was shopping for fishing tackle and was served by a very nice chap called Bradley. He was very friendly/polite and sorted me with everything I required. A great addition to your team 👍👌
11 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Loughborough
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Fishing Tackle
Bradley was a great help with the Fishing equipment. With so much various fishing equipment on display he helped me choose the right equipment to kit my Son with fishing rods, reels and tackle to get him started. Plenty to choose from in the store so he was a great help and very knowledgeable.
10 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Loughborough
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Walked in with a small fault on my…
Walked in with a small fault on my bike. Dale repaired it there and then. Took him 5 minutes, nice guy who gave some advise too. Brilliant service
9 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Loughborough
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Really helpful with are queries and had…
Really helpful with are queries and had good service
7 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Loughborough
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Visit to Loughborough store. Outstanding service.
Called in store today having signed up to Go outdoors text system to receive a 10% discount. Spoke to Josh to clarify if discount would be available on product. He was most helpful, and confirmed it would be. A pleasure to visit the Loughborough branch and Josh is a credit to the staff there. Pete B.
6 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Loughborough
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Lovely staff
Lovely staff, served by Meena who helped us with setting up a memership!
5 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Loughborough
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great experience on bike services and…
Great experience on bike services and not only. Professionals
30 de abril de 2026
Opinión espontánea
Respuesta de GO Outdoors - Loughborough
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Respuesta de GO Outdoors - Loughborough
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
First pair of shoes had to go back
First pair of shoes had to go back , however new pair came very quickly and overall a good service
16 de abril de 2026
Respuesta de GO Outdoors - Loughborough
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Easy shopping
Smooth shopping for my daughter's DofE expedition. Helpful staff on the shop floor and lovely service at the till by a lady called Meena
29 de abril de 2026
Opinión espontánea
Respuesta de GO Outdoors - Loughborough
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
We made a quick trip this afternoon
We made a quick trip this afternoon, didn’t find what we were looking for but Meena served us and she was very lovely and helpful :)
29 de abril de 2026
Opinión espontánea
Respuesta de GO Outdoors - Loughborough
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great Service from Meena at the tills
Great Service from Meena at the tills. Helped me renew my membership even with a forgotten card. Also recommended adding my card to my Google wallet which I didn't know I could do!
28 de abril de 2026
Opinión espontánea
Respuesta de GO Outdoors - Loughborough
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Josh was extremely friendly and helpful…
Josh was extremely friendly and helpful after going in for a snapped pole. Ended up with our whole camping setup and couldn't be happier. Alana on tills was also super friendly and chatty! All round great experience! Thanks :)
25 de abril de 2026
Opinión espontánea
Respuesta de GO Outdoors - Loughborough
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great Customer Service
Great Customer Service from Josh
Found Josh to be very helpful when I asked for assistance.
26 de abril de 2026
Opinión espontánea
Respuesta de GO Outdoors - Loughborough
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
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