GO Outdoors - Manchester Arndale Opiniones 

465
•
TrustScore: 5 sobre 5

4,8

Unit 38, High Street - Manchester Arndale, M4 2HU Manchester, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really well laid out store with lots more variety in casual clothing than I’ve seen in other Go Outdoors stores. Served by Toni who was very helpful and knowledgeable on the product ranges. Didn’t f... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Not a click and collect process TBH I will never do a click-collect again! You’d think the process would enable you to order,walk-in and collect . From the staff who actively hide from custom... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was looking for a new rucksack, I'd been advised to try GoOutdoors. The selection was well laid out but I was concerned with capacity and versatility of materials I enquired to a couple of st... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in to get a new pair of hiking trousers, and Samantha was fantastic. She recommended a pair to try on, and they were perfect. I have tried at least 8 other pairs (that I found myself) but non... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. también en la categoría
  3. Club de escalada
  4. Servicio de montar a caballo
  5. Tienda de artículos para correr
  6. Tienda de bicicletas
  7. Tienda de ropa deportiva

Sobre GO Outdoors - Manchester Arndale

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Unit 38, High Street - Manchester Arndale, M4 2HU, Manchester, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

465 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(465)

37.156 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Knowledge about the product and helpful…

Knowledge about the product and helpful at checkout

30 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Ben was really helpful and got me the…

Ben was really helpful and got me the trainers I wanted.

17 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Good customer service

Helpful customer service and good knowledge/support provided by Ben instore

22 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Came here to buy a coat with my…

Came here to buy a coat with my colleague we found the coat in my size!! Perfect start then went and paid greeted by a lovely young lady named afsah I believe her name was she was lovely allowed us to keep t her bag behind the tills till our break time then we. Came back and collected it she was very polite and very smiley which we loved!!
Love seeing people like herself

Thanks for your lovely work you do

From Paris and Paul

20 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Thank you Adam!!!!!

We visited to buy new walking boots, my husband chose quickly but I was really struggling. ADAM passed on his way to his lunch break - put his lunch (and then hot coffee!!) down and spent a good 20 mins advising me, guiding me and entertaining us!! So very impressed with his focus on customer service and very pleased with my new boots - thank you Adam!! Just fabulous!!

15 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Callum provided excellent customer…

Callum provided excellent customer service service. He was knowledgeable, approachable and helpful

8 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great store

Great store, a lot of choice. Guy who helped us Emmanuel was really helpful, nothing was too much trouble, even though I tried on 4 pairs of boots. Will definitely be revisiting.
Thank you ⭐️⭐️⭐️⭐️⭐️

3 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Sam was really patient and helpful…

Sam was really patient and helpful thank you very much

26 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Love this shop

Amazing choice, great savings & Charlie W was very so helpful

24 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

We love Go Outdoors

We love Go Outdoors, great products, friendly staff and we were not disappointed. Great prices too!!

24 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Extremely helpful staff, especially Charlie W!

Great experience at Go Outdoors at the Arndale. All the staff were so friendly and helpful, and gave really useful advice. Charlie W on the till was especially helpful - guided me through the membership process, explained everything, and did it all with a smile at 7pm (I'd been at work all day and was ready to drop, so this was much appreciated!). Merry Christmas to all at the store 🎄

20 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Samantha customer service was top tier

19 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Aimee was very helpful and knowledgable…

Aimee was very helpful and knowledgable Thankyou!

21 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Brilliant service (Charlie w)

Brilliant service (Charlie w), even checking if I had a student discount I didn't know about! :)

19 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Samantha was amazing

Samantha was amazing , very helpful as well as patience , she showed me me different coats , in the style I was looking for.
I purchased 2 coats.

18 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Samantha. Very helpful

I called in to GO OUTDOORS looking for a coat, had little idea of what I wanted. SAMANTHA, came over and help tremendously, she listened and took me to several coats to meet my needs, she was polite and professional.
I ended up purchasing two coats to a total of over £200

18 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Callum went above and beyond helping me…

Callum went above and beyond helping me pick a waterproof jacket and explaining the differences between different types and brands. 10 out 10 for customer service in regards to the service provided by Callum.

16 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I bought the trabel accessories

I bought the trabel accessories. Those are helpful and useful. The store clerk, Charcie W was so kind. He introduced gently(not strong recommend expensive ones), and he also told me about the trip tips(He has been there before):) It was brilliant experience. Thank you so much.

11 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 1 estrellas sobre 5

If I could give no stars I would

If I could give no stars I would. Had to wait as tills wouldn't accept cards, paid with cash but told I had to wait for receipt, after a while asked if I could cancel the transaction and get my cash back. I was then told the tills wouldn't open without a receipt. In total I was stood at the counter for half an hour. I will never return to this store and probably won't shop at Go outdoors again. Load of rubbish.

9 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 1 estrellas sobre 5

Worst experience ever

Worst experience ever, the girl at the till did not tell us that becoming a member will cost us £5, we got the discount but it’s very unethical to make customers member without telling them that it will cost £5. Very misleading.
When I raised this with the staff at the gate he told us that we cannot cancel the membership and cannot get a refund which did not make sense.

To all the shoppers make sure you check when buying something at the Manchester Arndale store.

6 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Manchester Arndale

Respuesta de GO Outdoors - Manchester Arndale

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

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