Really lovely staff. I came in with my husband looking for new waterproof jackets and Abbie showed us around the different waterproofs and guided us on the best ones for our needs. I have visited... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónTowcester Road 18-20, St James Retail Park, NN1 1EE Northampton, England, GB
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Consulta las opiniones de los clientes
I was in the store earlier today and cannot praise your assistant Euella more highly for her kind and attentive service. Well spoken and knowledgeable she helped guide me through helping me choose t... Ver más
La empresa ha respondido
We found the prices really competitive and the range of products available was also really convenient. Callum couldn't have been more helpful. He personally showed us everything we needed and was very... Ver más
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Ordered a tent online click and collect. When I collected the tent the bag looked worn and not new. So I opened it and it had been used and repacked. Was told it had been put in the wrong section and... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- Tienda de ropa deportiva
- Tienda de bicicletas
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
Sobre GO Outdoors - Northampton
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
Towcester Road 18-20, St James Retail Park, NN1 1EE, Northampton, England, Reino Unido
4,8
Excelente
334 opiniones
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Really like the great range and choice…
Really like the great range and choice here. Well worth having the discount card, which we used for 4 purchases today. Staff are very helpful and friendly. Tamira was our main contact today, would like to mention her in this review. They’re very knowledgeable about the products in the store.
26 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Northampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Tip top experience.
The experience was excellent, from a few questions answered by Amy on the phone about a cadac product, to me actually going in to shop and being helped by another girl Christine on the shop floor with a few more questions, to actually buying the cadac carri chef 50 and the being served by Amy herself at the till. Both girls were helpful and smiley, Tip Top service girls!
25 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Northampton
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Milly was very helpful and friendly…
Milly was very helpful and friendly whilst helping me choose out a tent!
16 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Northampton
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great Customer Service
We needed some kit for our daughter's first Explorer camp. Daniel was friendly and professional from the second we stepped into the store.
Amazing customer service. We'll be back for all our outdoors equipment.
19 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Northampton
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Love it
Loved the range, the discounted price with membership, service, friendliness and support from staff, and the product was absolutely top
14 de mayo de 2026
Respuesta de GO Outdoors - Northampton
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Great shop service by staff on the…
Great shop service by staff on the fishing section and excellent customer service fantastic pricing the place to go for outdoor pursuits
10/10
13 de mayo de 2026
Respuesta de GO Outdoors - Northampton
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Outstanding Customer Service!
We wanted to pay for our items via Klarna but their app wasn’t playing ball, but Go Outdoors superstar Daniel, with the patience of a saint, combined with friendly professionalism, endeavoured to sort the issue. Ultimately, we ended up paying cash for the goods, no thanks to Klarna!
15 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Northampton
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Respuesta de GO Outdoors - Northampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service.
The staff are so unbelievably helpful. I came in due to me needing a new pair of boots for an upcoming event and I am clueless when it comes to things like that and Libby approached me with the biggest smile asking if I needed her assistance. She immediately put me at ease and guided me towards what I needed. She was full of compliments and it was the nicest interaction I’ve had in any shop before!
8 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Northampton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great atmosphere
Great atmosphere, great place. Milly was of great help too
9 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Northampton
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
I was served by Nathan who was very…
I was served by Nathan who was very helpful and also Barry helped me so much with finding the correct cables needed for my trip! I've only just discovered go outdoors and have already been back a number of times, great store in Northampton
1 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Northampton
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Very helpful and experienced staff…
Very helpful and experienced staff whilst shopping for DofE gear. Hannah in the shoe section was particularly helpful!
30 de abril de 2026
Opinión espontánea
Respuesta de GO Outdoors - Northampton
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Jess at GO OUTDOORS was excellent…
Jess at GO OUTDOORS was excellent yesterday. She fitted my 14 year old daughter for new boots for DOE Bronze expedition and was very helpfull and knowledgeable. Excellent selection of both Womens and Mens Walking Boots and Fleeces etc in the Shop at a range of prices plus even other sports. I think shop and staff were excellent.
3 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Northampton
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Great online service
I needed a specific rucsac for a Mountain Leader assessment at short notice - Go Outdoors were able to provide the make and model and colour that I was after, and very quickly.
16 de abril de 2026
Respuesta de GO Outdoors - Northampton
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Excellent selection of products and…
Excellent selection of products and wonderful staff! We love this go outdoors. We were served by Caitlin this time who was very friendly, smiley and polite
2 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Northampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Such a lovely store with great products…
Such a lovely store with great products and exceptional staff! I was served by Caitlin today and it was a pleasure to interact with her - she is a credit to your store!
2 de mayo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Northampton
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Went in for a pair of Running Trainers…
Went in for a pair of Running Trainers they scanned my feet and Hannah was very Knowledgeable about running and advised what I needed did my first Run and the Trainers were excellent
29 de abril de 2026
Opinión espontánea
Respuesta de GO Outdoors - Northampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Rhiannon was very helpful assisting me…
Rhiannon was very helpful assisting me chose the right pair of running trainers.
27 de abril de 2026
Opinión espontánea
Respuesta de GO Outdoors - Northampton
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Friendly service
20 de abril de 2026
Respuesta de GO Outdoors - Northampton
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Just good service.
15 de abril de 2026
Respuesta de GO Outdoors - Northampton
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
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