Superb service from Matt - helpful and knowledgable, plus he stuck to my ideal (not huge!) budget. Absolutely excellent. Really happy with the product. Would recommend. 10/10.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
It’s a good store with a good range of things to buy our only criticism is the customer service that lacks a real sense of nothings to much trouble if you ask one of the staff. This is key especially... Ver más
La empresa ha respondido
I went to Go Outdoors in Shrewsbury Town Centre with a query about buying Campingaz cylinder screw in stoppers that I had been unable to resolve myself over the Internet. Kris went out of his way to... Ver más
La empresa ha respondido
My order became available to collect instore within a reasonable timeframe and the staff were friendly and helpful. However, I ordered before I knew the process for adding my membership, which I got i... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- también en la categoría
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
- Tienda de bicicletas
- Tienda de ropa deportiva
Sobre GO Outdoors - Shrewsbury (Express)
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
6/7 Mardol Head, SY1 1HD, Shrewsbury, Shropshire, Reino Unido
- 01743 290686
4,8
Excelente
680 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de GO Outdoors - Shrewsbury (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Great service, great peice
Ian served me and was knowledgable and helpful. Polite, friendly guy so came away happy with my purchase. Very competitive price for good quality shoe! Love this shop
1 de abril de 2025
Opinión espontánea
Respuesta de GO Outdoors - Shrewsbury (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
I needed advice and help in buying ladies hiking boots
I needed advice and help in buying a pair of ladies walking boots for my hiking trip to Nepal last November.
Ian at the Shrewsbury branch patiently helped me try on various brands and models as well as various sizes for the perfect fit. They needed to be waterproof with a good grip on mountainous terrain.
In the end we decided on Merrill boots which had to be ordered. They were perfect and ticked all the boxes, perfect fit, waterproof, comfortable and a good grip and a good price.
Brilliant service…thank you!
20 de agosto de 2024
Opinión espontánea
Respuesta de GO Outdoors - Shrewsbury (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Professional
Professional, courteous and helpful. Thanks Lilly.
22 de marzo de 2025
Opinión espontánea
Respuesta de GO Outdoors - Shrewsbury (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Respuesta de GO Outdoors - Shrewsbury (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Went in with my £5 off voucher
Went in with my £5 off voucher, great value buy plus quick and efficient service from Dan 👍
18 de marzo de 2025
Opinión espontánea
Respuesta de GO Outdoors - Shrewsbury (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Very good customer service
Very good customer service. Very helpful staff that are interested in their customers and getting it right for them. Also had the same consistent quality of good service about 2 months ago. Thank you
15 de marzo de 2025
Opinión espontánea
Respuesta de GO Outdoors - Shrewsbury (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Kris and Dan were excellent
Kris and Dan were excellent. Very informative when buying shoes and helpful with the new members card. Great. 14/3/25
14 de marzo de 2025
Opinión espontánea
Respuesta de GO Outdoors - Shrewsbury (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Visiting your store today Laura was…
Visiting your store today Laura was very helpful & couldn't have done more for me. I had tried on a pair of Brasher zip off trousers on Saturday & returned to buy them sadly the size I wanted had been sold & there were no more. Laura checked other stores & looked how long an order to home would take. She even phoned the local Blacks store to check their stock.
After looking with her again she found the same trousers(I had seen them & thought they were cut offs) but without the zip off bottoms which I was more than happy to have.
So a very happy customer!
4 de marzo de 2025
Opinión espontánea
Respuesta de GO Outdoors - Shrewsbury (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Dan was extremely helpful 👍
26 de febrero de 2025
Opinión espontánea
Respuesta de GO Outdoors - Shrewsbury (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Helpful salesperson Kris steered me…
Helpful salesperson Kris steered me towards a choice of walking shoes within my price range and then explained the Member’s Club benefits to me. Shoes were discounted heavily and then on setting up the Club Card (£5 cost) cashier Laura told me of further discounts for National Trusts members. Total reduction was £45 even with £5 membership. Well done.
27 de febrero de 2025
Opinión espontánea
Respuesta de GO Outdoors - Shrewsbury (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Elin was very professional
Elin was very professional, friendly and polite, helped me find a great pair of walking shoes. Thank you.
18 de febrero de 2025
Opinión espontánea
Respuesta de GO Outdoors - Shrewsbury (Express)
Thanks for the great review.
Hopefully this 4 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
I was looking fo 100% water proof boots
I was looking fo 100% water proof boots
Didn’t know what to go for
Lilly answered all my questions and helped me pick a pair out
23 de febrero de 2025
Opinión espontánea
Respuesta de GO Outdoors - Shrewsbury (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Respuesta de GO Outdoors - Shrewsbury (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Kris and Ed
We were served today by Kris and Ed, they were friendly, funny, honest, and very helpful.
20 de febrero de 2025
Opinión espontánea
Respuesta de GO Outdoors - Shrewsbury (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Pleasant experience
3 staff on duty. Very helpful, polite, good humour.
3 de febrero de 2025
Opinión espontánea
Respuesta de GO Outdoors - Shrewsbury (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Visited the Shrewsbury store looking…for a ski coat/ warm jacket
Visited the Shrewsbury store looking for a coat suitable for Switzerland and colder weather and snow. Kelly helped me , sorted my Go Outdoor coat and served me with my purchase. Made my experience to store a good one, I'm not a slim size so felt conscious going in, but was made to feel welcome and helped to find the right jacket. Thank you Kelly . X
4 de febrero de 2025
Opinión espontánea
Respuesta de GO Outdoors - Shrewsbury (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Staff at the Shrewsbury store
Staff at the Shrewsbury store, especially Laura, went out of their way to help with my purchase.
They were polite, cheerful + made sure I got the great deal I was hoping for.
My new coat, which was delivered to my home miles away, is perfect. Thankyou!
21 de enero de 2025
Opinión espontánea
Very nice staff .
Very nice staff .. great discounts.. very reasonable prices for a very good quality products .
We were served by Elin .
8 de febrero de 2025
Opinión espontánea
The goods were a great price for…
The goods were a great price for excellent quality.
3 de febrero de 2025
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.