Miranda at skipton branch is amazing went out of way to make sure I feel welcome and be able to be assisted.As I am in a wheelchair and unfortunately, this shop isn't actually a wheelchair accessible... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónCoach Street 1, BD23 1LH Skipton, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Helpful staff. Good selection of stock. Had just the walking shoe I needed to replace boot I first bought about 18 months ago. As I was buying a replacement for the previous item I was surprised... Ver más
La empresa ha respondido
I had a great experience at this store. I came in to find a backpack and Miranda was very helpful and knowledgeable throughout the whole process, helping me make sure I found one that fit right and wa... Ver más
La empresa ha respondido
We needed walking shoes and walking trousers for our 12-year old, so we could hit the Dales and Malham whilst on holiday. Miranda was very attentive, knew her stock and suggested options without spend... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- también en la categoría
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
- Tienda de bicicletas
- Tienda de ropa deportiva
Sobre GO Outdoors - Skipton (Express)
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
Coach Street 1, BD23 1LH, Skipton, England, Reino Unido
4,9
Excelente
244 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Chloe was very helpful.
22 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Skipton (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Lovely experience
Lovely experience. Amazing service from Alison.
19 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Skipton (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Emma Thank you for helping me purchase…
Emma Thank you for helping me purchase some items for your store
15 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Skipton (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great team
Great stock. Strong pricing. Very helpful team. Emma in particular was very helpful.
10 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Skipton (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service, great product, great price
Great service and advice on walking boots from Miranda.
11 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Skipton (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Go Miranda! 👍
Miranda was excellent, great service, knowledgeable on the products and made recommendations we liked. , stock in the shop was good, we got a great deal on boots and clothes
11 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
A gem of a boot shop
We have been customers of GoOutdoors for several years and use the chain regularly for our out door needs. I bought a pair of walking boots for my wife thinking she would like them but unfortunately she did not so while in the dales we decided to call at the Skipton store and see what they could do to resolve the issue. They could not have been more helpful and we were able to try several boots before purchasing a pair of Scarpa boots after taking advice from Caitlin and her boss who were both extremely helpful. Thank you.
9 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Skipton (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Thanks very much! Excellent
No nonsense service. Pleasant and prompt. The lady knew her products and within 10 minutes I had what I was looking for and was heading to the door. Shopping as it should be. Thanks a lot - Excellent. My apologies that I do not know the name of the lady who sold me the Merrell trainers.
17 de diciembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Skipton (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
I had bought some bridgedale socks and…
I had bought some bridgedale socks and and sadly picked up the wrong ones. The ones I wanted didn't have my husbands size. Miranda who was already dealing with two lots of people she still kindly volunteered to go and look for the socks as soon as she had finished. She came back with quite a few pairs which was fab as it enabled me to buy another two pairs for my husband.
9 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Skipton (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
Miranda was extremely helpful. Very good service.
9 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Skipton (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Very helpful in my choosing the right…
Very helpful in my choosing the right product
3 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Skipton (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Professional, caring, knowledgeable store colleagues.
We popped into the shop in the hope of finding a suitable pair of walking boots for my partner to prevent him completing another walk in his steel toe construction boots (🫣).
We had no idea what would be a good option and requested two different pairs from Alison who also recommended we try on a third pair, which my partner was instantly sold on after trying them on. Alison wasn’t trying to upsell as the boots were cheaper. Her main concern was that my partner had the best option for his requirements. We spent the following day walking for 3.5 hours and the boots were comfortable, didn’t rub or catch on their foot once, they are delighted with them and it’s all down to the care and professionalism of Alison. Thank you.
30 de diciembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Skipton (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Above and Beyond Help at Go Outdoors Skipton
We had an absolutely fantastic experience at Go Outdoors in Skipton, thanks to Caitlin. After a long day of hiking, my partner was having some trouble with his boots, and Caitlin was just amazing. She was incredibly patient, super friendly, and made the whole process fun, even letting us try on what felt like all the hiking boots in the store until we found the perfect fit. Thanks to her, we left the store really happy and comfortable. Highly recommend visiting this store if you’re in Skipton and need outdoor gear! Very friendly and welcoming.
3 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Skipton (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent service from Miranda
Excellent service from Miranda. She listened to our needs and helped us select the perfect coat.
2 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Skipton (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Respuesta de GO Outdoors - Skipton (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Excellent Customer Service
We called in to look at some new walking boots for my partner. A lady approached us and asked us if we were being looked after. We asked to see a few different pairs in the particular size and the lady, Miranda, went to get them. After trying on at least 4 pairs and needing other sizes to try, we settled on what we wanted. Pretty much a perfect transaction. The guy at the till was polite, upbeat and professional too so overall a great experience. Well done to Miranda and the helpful staff at Go Outdoors Skipton!
31 de diciembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Skipton (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very helpful and great service for our…
Very helpful and great service for our new walking shoes purchase. Thanks Miranda 👍
31 de diciembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Skipton (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Miranda was excellent!
Miranda was extremely helpful when I was buying some new walking boots and socks. She's clearly very knowledgeable and strikes an excellent tone with customers.
17 de diciembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Miranda was brilliant in recommending…
Miranda was brilliant in recommending what to buy for our son who’s off travelling. Her knowledge of the products was outstanding - and she was just generally wonderful- really couldn’t have been more helpful.
5 de diciembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Skipton (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Excellent friendly service
Excellent friendly service. Quality products
4 de diciembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Skipton (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.