The store is unfortunately closing which will be a sad loss as the next nearest stores are not a quick trip. I was served by John who is an asset to the company. Despite wandering in just before clo... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Such a shame the shop is closing. Still, we made good use of the closing down discount! Staff were extremely helpful :-) Definitely worth a visit if you can before they close.
La empresa ha respondido
I was served by John who impressed me with his knowledge and care during my visit. Also pointed out a great deal on a coat (and the fact you can attach a fleece to the inside).
La empresa ha respondido
Katt was so friendly and helpful, really accommodating of our needs, looked up other local options on other products nearby and was knowledgeable about what was in store. Our only sadness is that the... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- también en la categoría
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
- Tienda de bicicletas
- Tienda de ropa deportiva
Sobre GO Outdoors - Solihull (Express)
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
38-40 Mill Lane, B91 3DA, Solihull, Reino Unido
- 0121 227 8176
4,9
Excelente
257 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The staff are friendly helpful and…
The staff are friendly helpful and professional.
24 de marzo de 2025
Respuesta de GO Outdoors - Solihull (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Respuesta de GO Outdoors - Solihull (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent service for scouts and…
Excellent service for scouts and leaders alike. Thank you
8 de marzo de 2025
Respuesta de GO Outdoors - Solihull (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Coat
Went in looking for a new waterproof jacket and was assisted in my quest by a lovely lady who was very helpful and informative and extremely pleasant. She helped me find a suitable jacket and after explaining the memnbership thing I was happy to sign up. The jacket is comfortable, looks pretty good and has so far done its job of waterproofing me admirably. Excellent value too!
1 de marzo de 2025
Respuesta de GO Outdoors - Solihull (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Brilliant staff
Brilliant staff, extremely pleasant and helpful. Will definitely be back.
1 de marzo de 2025
Opinión espontánea
Respuesta de GO Outdoors - Solihull (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great service today and a couple of…
Great service today and a couple of bargains at the same time. What’s not to like 👍
24 de febrero de 2025
Opinión espontánea
Respuesta de GO Outdoors - Solihull (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
The two guys in the shop were very…
The two guys in the shop were very helpful and dealt with my requirements in a professional manner !!
9 de febrero de 2025
Great customer service
Extremely helpful service from Ed. Took time to explain all the different options for buying a coat and waterproof for my son's hike, really useful advice and wouldn't hesitate to recommend the store.
9 de febrero de 2025
Opinión espontánea
Thank you Katt!
For one thing it was great to find a knowledgeable assistant in a store - and Katt’s advice ensured that I came away with walking boots that were the best possible for comfort.
30 de enero de 2025
Opinión espontánea
sales staff were very good and…
sales staff were very good and accommodating. price of coats purchased were extremely good.
27 de enero de 2025
Always worth a look when you need outdoor clothing
They had the right item I was looking for in the right size and colour at a good price I’m a new customer to Go Outdoors and the staff were welcoming ,friendly and helpful .
17 de enero de 2025
Great prices....
Found just the jacket I wanted at a very reduced price! Say no more...
10 de enero de 2025
Invaluable Advice
Purchased some wet weather gear today and Bruce assisted us in making a decision. He was not in your face but offered his valuable experience.
Should we require any other products we wouldn't hesitate in returning, thank you Bruce.
3 de enero de 2025
Opinión espontánea
Great customer service
Been in today to buy some kids coats. Got great service from Bruce in sorting out the colour and the order. Excellent
2 de enero de 2025
Opinión espontánea
Thanks to Kat for the help selecting…
Thanks to Kat for the help selecting winter walking/commuting shoes.
30 de diciembre de 2024
Opinión espontánea
Respuesta de GO Outdoors - Solihull (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Respuesta de GO Outdoors - Solihull (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service and advice with my recent…
Great service and advice with my recent visit at GO Outdoors in Solihull . I was only planning to browse but the attentive service and prices were too good not to buy . Good selection of Backpacks and plenty of other great things to purchase .
5 de diciembre de 2024
Respuesta de GO Outdoors - Solihull (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.