Excellent store and, at this time of the year, loads of great bargains. Staff were extremely friendly, polite & helpful. I was served by “Rory” who gave me great advice on the items I purchase... Ver más
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Festival Park, Pavilion Drive, ST1 5SJ Stoke-on-Trent, GB
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Excellent store and, at this time of the year, loads of great bargains. Staff were extremely friendly, polite & helpful. I was served by “Rory” who gave me great advice on the items I purchase... Ver más
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Spoke with James who was exceptional in his manner and went above and beyond with customer service ensuring I was entirely happy. Polite and curteous and could not do enough to help. First class ser... Ver más
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We went in store to spend a gift voucher we'd had for Christmas and managed to find everything we wanted, in stock and within budget. Tom served us at the till and he was such a nice lad, polite, happ... Ver más
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Returning to Gooutdoors after a while away pleased all were so friendly - wanted a new governor set for my Cadac Safari bbq - governor on shelf and pipework but no quick-release connector, showing 4... Ver más
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Festival Park, Pavilion Drive, ST1 5SJ, Stoke-on-Trent, Reino Unido
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Served by Harry, really lovely lad, top service and a really nice store in Stoke !

Respuesta de GO Outdoors - Stoke
Amazing service. Lovely chats at cash register and very polite

Respuesta de GO Outdoors - Stoke
Popped in for a few camping/bugout supplies. Grabbed a Eurohike Lantern and a Gerber STL 2.5 folding knife. Got to say both are fantastic quality, the lantern is far better brightness than I expected and the blade looks to be a good quality for the little jobs like rope trimming and repairs. Tested and sharpness seems fantastic.
Was served by Tom, friendly chap and quick service too.
10/10 always reliable for camping/emergency gear.

Respuesta de GO Outdoors - Stoke
Tom was very friendly and helpful! Great experience will be back!

Respuesta de GO Outdoors - Stoke
Hayley was amazing.
She went above and beyond my expectations and really made my day. I felt i was treated like a VIP.
Tom was really friendly and informative and smiley.
Well done both, i know what this feedback means.

Respuesta de GO Outdoors - Stoke
Tom was very polite and efficient! Other staff were helpful too. Store was tidy.

Respuesta de GO Outdoors - Stoke
Bought an electric bike. Had done some research before hand so knew roughly what I wanted. Was served by Kyle who was friendly, approachable and knowledgeable. Great service. Thank you Kyle :-)

Respuesta de GO Outdoors - Stoke
Love the products but the click and collect is a joke, no emails or texts, had to just wing it and go in store and ask after around 10 days of no correspondence, guy who sorted it out in store was sound though got it squared away for me, didn't get his name

Respuesta de GO Outdoors - Stoke
Great shop briught a wet suit and swim shoes good quality and excellent prices, Harry served us very friendly young man , thank-you

Respuesta de GO Outdoors - Stoke
Harry was very helpful explaining about what i need to do with my new tent and how the warranty works

Respuesta de GO Outdoors - Stoke
We waited 40 mins to be served.
The service given by Theresa was certainly worth waiting for. Her knowledge and attentiveness was outstanding. As a sufferer of Plantar fasciitis I was over the moon with her help and suggestions. I left the store very happy with my new Brooks trainers.

Respuesta de GO Outdoors - Stoke
Spoke to Joel D about the tent poles for our OEX Roof Tent that were damaged in use. He was so helpful and obviously knows his stuff. He gave us suggestions on their use and after inspection replaced the damaged poles. Thank you.
Katie D was very friendly greeting us at the store entrance too.

Respuesta de GO Outdoors - Stoke
Guy working in walking boots department was really helpful, got us the right size and gave good advice sorry I didn't catch his name. Rory on the till was great really friendly helped sort out membership saved us over £100.

Respuesta de GO Outdoors - Stoke
Very positive experience in store, especially at the till. I was served by Tom who was extremely welcoming and patient, especially as I was struggling with two restless kids! Thanks Tom!

Respuesta de GO Outdoors - Stoke
Kyle was exceptional in guiding me towards the osprey rucsack that best suited my needs. I was hesitant to go for the nebula but he reassured me in both the quality of the product and the fit. Genuinely appreciated his support! ☺️

Respuesta de GO Outdoors - Stoke
Headed straight here from work to get a changing robe I saw last time I was in! Got to the check out and was greeted by Harry who was bubbly and had a big smile on his face. Really brightened my day after work stress. Great asset to the team and just an overall lovely person! Thank you

Respuesta de GO Outdoors - Stoke
great selection of stuff, really nice and open layout too, decent prices especially if you’re a member
tom was super patient and helpful when my membership was going awol at the till as well, lovely dude

Respuesta de GO Outdoors - Stoke
Thanks to Paul, our shopping experience for a beginner angler, was a learning experience and a pleasure. Paul was not only knowledgeable but also very patient. He explained everything to my son and even took time to draw diagrams to help explain things even better. He found everything we needed. Nothing was too much trouble.
We will definitely be returning. Thanks again. Paul is a definite asset to your store.

Respuesta de GO Outdoors - Stoke
Josh and Harry know their products and what quality customer service looks like. Nice one, Gentlemen.
Thank you for the advice and customer service experience today. Quality.

Respuesta de GO Outdoors - Stoke
Always like shopping in Go Outdoors. Fantastic member discounts, friendly and knowledgeable staff. I was served by Tom on my last visit, who went above and beyond to answer my questions on Hiking, compasses and maps. 😊😊😊

Respuesta de GO Outdoors - Stoke
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