Very cheerful and helpful staff Maj Priyam and Aymaan assisted in trying out various Daypacks and hiking boots. Explaining the different features. Finally settling with OEX backpack and Merrell... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónTottenham Court Road 248, W1T 7QZ London, England, GB
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Consulta las opiniones de los clientes
The staff at this location are absolutely amazing. In particular the manager, Tiffany. I bought a decent puffer jacket earlier this year. Unfortunately it ripped not long after buying it. The manage... Ver más
La empresa ha respondido
The staff were very helpful and friendly, there is a nice cozy vibe between the staff members and after my 2nd visit in two days I have noticed that they go above and beyond to satisfy their custom... Ver más
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The staff was very helpful, welcoming and professional. Sophie and Priyham were easily able to answer all of my (many) questions, and I left very satisfied. The shop itself is pretty good and very... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- Tienda de ropa deportiva
- Tienda de bicicletas
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
Acerca de GO Outdoors - Tottenham Court Road (Express)
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
Tottenham Court Road 248, W1T 7QZ, London, England, Reino Unido
4,9
Excelente
535 opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Aaron was very helpful on my visit to…
Aaron was very helpful on my visit to the Tottenham ct road store.
4 de noviembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
ncredibly knowledgeable staff employee
An incredibly knowledgeable employee, Tahmid, who really helped me decide which hiking boots and trainers to buy. Patient and professional. I have bought from this shop before and will definitely do so again
15 de noviembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Today I went to the Tottenham Court…
Today I went to the Tottenham Court Road Go Outdoors and was served by Tahmin. I would like to say that the customer service I received was excellent. I was looking for hiking boots suitable for ice and snow. For once I had an assistant who knew what he was taking about and I was able to make a purchase. A pleasure indeed.
15 de noviembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Tahmid was very helpful indeed
Tahmid was very helpful indeed, highly recommended!
15 de noviembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
5 Star Service
I asked Aaron for advice. He was friendly and took the time to find out more about why I needed the clothing and then proceeded to break down the options and alternatives. Highly recommend Aaron
13 de noviembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
I’m going on a last minute hike and the…
I’m going on a last minute hike and the team really helped me out to get a jacket and boots!
Thanks to Inayah, Maj, Joy
12 de noviembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Knowledgeable help from assistant
Tiffany was really knowledgeable and very helpful with advice. Selection good and prices good.
7 de noviembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Aaron was really helpful
Aaron was really helpful in suggesting backpacks suitable for everyday use.
4 de noviembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
A wide selection of hiking shoes
A wide selection of hiking shoes! Staff extremely helpful, Tahmid in store was very knowledgeable and helped me to find the perfect pair of lightweight hiking shoes for my hiking trip!
6 de noviembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Friendly staff
Friendly staff, have everything you could want.
6 de noviembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Tahmid was so helpful and spent ages…
Tahmid was so helpful and spent ages with us helping find the right shoe. Great choice and great store highly recommended
6 de noviembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff. Very attentive. I was served by Joy.
5 de noviembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Recommend
Best experience, patience and passion when I try to know more about hiking skills and equipment, and also the kinds and types are suitable for most hikers in store.
4 de noviembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Water proof jacket
Maj was really helpful in finding me a goretex jacket for the my expedition
3 de noviembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Hiking boots
Amazing service from maj. assisted me with walking boots
3 de noviembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Good service from Maj!!!
3 de noviembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Really good service thank you.
Really good service thank you. Tahmid was great .
2 de noviembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Aaron was very helpful from the start
Aaron was very helpful from the start. Helping myself and my partner choose a lovely waterproof fleeced coat for our son. He had a lot of knowledge about different brands and was very friendly. He showed us the other items on sale too which was great and now we've definitely decided to shop here from now on as this store also has a lot more to offer than the competitors. Thanks Aaron
31 de octubre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Purchase of Scarpa Cyrus 2 GTX shoes
Many thanks to Aaron for his responsive and knowledgeable customer service.
31 de octubre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
maj is really helpful
maj is really helpful, good service, i really enjoy shopping here
31 de octubre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Tottenham Court Road (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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