GO Outdoors - Worcester (Express) Opiniones 

399
TrustScore: 5 sobre 5

4,9

The Shambles 7-8, WR1 2RF Worcester, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

On my home , I was lucky to bump into Nicola, @ Worcester bus depot , she was so pleasant , & told me she worked for Go outdoors in Worcester . I told her I needed a packable jacket , she advised... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having searched for sometime for a particular item with no success, I visited the Worcester branch of Go Outdoors. I was assisted by a very helpful sales person (Nicola) who went out of her way to fin... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Limited stock in Worcester store. Seems to sell lower end Companies like Peter Storm. NB. The Rab contact gloves only deserve a 1 star as fingers are too long and the contact fabric is so annoying tha... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Worcester (Express)

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • The Shambles 7-8, WR1 2RF, Worcester, England, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

399 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(399)

35.035 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

Greeted by Nicola who listened to my requirements and matched them to a product

4 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Walking shoes

Needed to buy some new walking shoes. Served by Shirley @worcs 2592, she was very knowledgeable and thorough, making sure I got the correct shoe and that they fitted properly

8 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

An excellent ambassador

Nicola was an excellent ambassador for the company. She helped us with our purchase of 2 Vegas camping chairs and was very attentive. She was very pleasant to talk to and confident of her roles without being brash. Well done Nicola.

29 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent & helpful staff

We recently visited the store, looking at padded jackets. We needed some advice and spoke to Shirley. She was so knowledgeable and helped us immensely. She was polite, friendly and had amazing knowledge of outdoor clothing and Go Outdoors products. She is a credit to the store.

26 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Superb assistance from Shirley at the…

Superb assistance from Shirley at the Worcester store. She was very knowledgeable and provided just the right level of help with my head torch purchase. Thank you Shirley!

26 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Lovely staff

Had a great experience at Worcester. I was shopping for upcoming travelling and Shirley was really lovely in helping me find lots of things and giving me advice.

8 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Worcester staff

Shirley in the Worcester store gave me excellent advice on walking socks and was very careful to check that I had what I needed.

23 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Thank you to Lian who talked us through…

Thank you to Lian who talked us through the walking boots for my daughter. We found the perfect pair and lots of options were given to us and plenty of expert knowledge on hand.
We were then served by Shirley who was very polite and in all it was good old fashioned service which sadly is rare these days!

20 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service from Shirley who…

Excellent service from Shirley who couldn't have been more helpful. Checking sizes were correct and giving us all the information we needed. Thank you

17 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Choosing walking boots

I bought walking boots and was served by Shirley, who was extremely knowledgeable, helpful and patient in finding me a suitable pair. Thank you Shirley, I really appreciated your customer service!

13 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Outstanding service.

I was served by Shirley in the Worcester shop, I purchased some gaiters which I was shown how to put them on and the best way to keep them clean and waterproof, brilliant thank you Shirley.

18 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Shirley was an excellent sales…

Shirley was an excellent sales assistant who knew masses about the quality and practical design of all the walking sandals that I tried on and subsequently bought. Similarly she was very knowledgable about the benefits of your membership scheme which I have, as a direct consequence joined.
The other sales assistants were also alert, well mannered and engaging. Thanks one and all.
(Store 2592)

18 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Happy customer

Severed by Shirley who I found very polite and knowledgeable. Good quality clothes at a affordable price.

18 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service

Great service from Lian and Shirley who helped us to find the products we wanted, facilitated trying them on, and gave helpful advice.

12 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent advice.

10 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Shirley was extremely helpful and…

Shirley was extremely helpful and polite, she was also very knowledgeable and was able to answer all the questions I had regarding my purchase. Great customer service.

8 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer care

Great customer care, went in for some walking boots for my son, Shirley got several sizes and took the time to ensure they fit properly. Highly recommend a visit if your child needs foot wear as they take the time they need to ensure you get what is right for you

6 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Exceptional Help Choosing Walking Boots

I received exceptional service from Shirley when I purchased a pair of Scarpa walking boots in February. She knew everything about the different types of boots on sale and guided me to the ones that were right for me and the type of walking I do. She was extremely patient and nothing was too much trouble. I have used the boots regularly over the last few months and they are perfect. I love them. Thank you Shirley!

26 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Shirley was amazing and she has given…

Shirley was amazing and she has given me confidence to buy from this store in the future 🙂

22 de mayo de 2026
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

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