GO Outdoors - Worcester (Express) Opiniones 

428
•
TrustScore: 5 sobre 5

4,9

The Shambles 7-8, WR1 2RF Worcester, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Shirley@2592 served me and was extremely helpful and friendly. I feel sorry for GO Outdoors staff having to explain the discount card to customers in their high street stores. Not so bad in the big wa... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Staff were very helpful but stock record we not as shown on website, this was also the case at nearby store. Romie was very polite & helpful trying to sort out the situation.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Liam & Ronnie were both extremely helpful and polite. Having welcomed me into the store, Liam ensured I had the right size for my purchase and then Ronnie’s customer service was excellent when I paid.... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. también en la categoría
  3. Club de escalada
  4. Servicio de montar a caballo
  5. Tienda de artículos para correr
  6. Tienda de bicicletas
  7. Tienda de ropa deportiva

Sobre GO Outdoors - Worcester (Express)

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • The Shambles 7-8, WR1 2RF, Worcester, England, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

428 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(428)

36.702 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Our experience was made great due to the wonderful Shirley …

Our experience was made great due to the wonderful Shirley 2592 Nothing was too much trouble. She gaves us time to think with no pressure at all. She is such an asset to Go Outdoors. Thank you Shirley for all of your knowledge and advice. I absolutely love my boots ♥️

13 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Shirley was so helpful and polite

Shirley was so helpful and polite. She went over and above to tell us about other sizes and the product. She recommended shoe care products which we purchased. Shirley and her colleague helped us get everything we needed. Great shop. Thanks

14 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Shirley at the Worcester store was so…

Shirley at the Worcester store was so thorough with a walking boot fitting. Fantastic service from someone who really cares about excellent customer service.

9 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Sandal purchase

Shirley was very helpful re sandal purchase.

10 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Got a lot of good advice from someone…

Got a lot of good advice from someone who had done a similar trek on what I would need and what to buy. Poor bloke (Paul) was being called around by a lot of folks for his expertise but he managed to jump
Back and forth between customers seamlessly.

11 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Shirley was very helpful and…

Shirley was very helpful and knowledgeable.

4 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant. We went to buy equipment for a bike packing tour but didn't know which products would suit what we needed. Good choice of products to choose from with a range of different budget prices.
Paul was amazing he had excellent product knowledge and vast personal experience of using the equipment so was able to advise us which would suit our needs best.
Came away feeling confident we have made the right choices.

5 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service

Greeted by Nicola who listened to my requirements and matched them to a product

4 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Walking shoes

Needed to buy some new walking shoes. Served by Shirley @worcs 2592, she was very knowledgeable and thorough, making sure I got the correct shoe and that they fitted properly

8 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

An excellent ambassador

Nicola was an excellent ambassador for the company. She helped us with our purchase of 2 Vegas camping chairs and was very attentive. She was very pleasant to talk to and confident of her roles without being brash. Well done Nicola.

29 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent & helpful staff

We recently visited the store, looking at padded jackets. We needed some advice and spoke to Shirley. She was so knowledgeable and helped us immensely. She was polite, friendly and had amazing knowledge of outdoor clothing and Go Outdoors products. She is a credit to the store.

26 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Superb assistance from Shirley at the…

Superb assistance from Shirley at the Worcester store. She was very knowledgeable and provided just the right level of help with my head torch purchase. Thank you Shirley!

26 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Lovely staff

Had a great experience at Worcester. I was shopping for upcoming travelling and Shirley was really lovely in helping me find lots of things and giving me advice.

8 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Worcester staff

Shirley in the Worcester store gave me excellent advice on walking socks and was very careful to check that I had what I needed.

23 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Thank you to Lian who talked us through…

Thank you to Lian who talked us through the walking boots for my daughter. We found the perfect pair and lots of options were given to us and plenty of expert knowledge on hand.
We were then served by Shirley who was very polite and in all it was good old fashioned service which sadly is rare these days!

20 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service from Shirley who…

Excellent service from Shirley who couldn't have been more helpful. Checking sizes were correct and giving us all the information we needed. Thank you

17 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Choosing walking boots

I bought walking boots and was served by Shirley, who was extremely knowledgeable, helpful and patient in finding me a suitable pair. Thank you Shirley, I really appreciated your customer service!

13 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Outstanding service.

I was served by Shirley in the Worcester shop, I purchased some gaiters which I was shown how to put them on and the best way to keep them clean and waterproof, brilliant thank you Shirley.

18 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Shirley was an excellent sales…

Shirley was an excellent sales assistant who knew masses about the quality and practical design of all the walking sandals that I tried on and subsequently bought. Similarly she was very knowledgable about the benefits of your membership scheme which I have, as a direct consequence joined.
The other sales assistants were also alert, well mannered and engaging. Thanks one and all.
(Store 2592)

18 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Happy customer

Severed by Shirley who I found very polite and knowledgeable. Good quality clothes at a affordable price.

18 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

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