GO Outdoors - Worcester (Express) Opiniones 

399
TrustScore: 5 sobre 5

4,9

The Shambles 7-8, WR1 2RF Worcester, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

On my home , I was lucky to bump into Nicola, @ Worcester bus depot , she was so pleasant , & told me she worked for Go outdoors in Worcester . I told her I needed a packable jacket , she advised... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having searched for sometime for a particular item with no success, I visited the Worcester branch of Go Outdoors. I was assisted by a very helpful sales person (Nicola) who went out of her way to fin... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Limited stock in Worcester store. Seems to sell lower end Companies like Peter Storm. NB. The Rab contact gloves only deserve a 1 star as fingers are too long and the contact fabric is so annoying tha... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Worcester (Express)

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • The Shambles 7-8, WR1 2RF, Worcester, England, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

399 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(399)

35.134 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Shopping for hiking boots

I was looking for hiking boots and was helped today by Shirley whose knowledge and support was absolutely excellent. She took the time to explain about the advantages/disadvantages, fits, even clever ways to tie the laces! She brought out several sizes to check fits, was not pushy around sales and even clarified the returns policy. Couldn't ask for better service.

14 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Super informative and friendly Lian.

Lian gave super information about the Merino base layer.
He went upstairs to the store room to find a selection for me to choose from.
I asked him to save the product for 30 minutes whilst I checked another shop, but car back and bought it.
Lian and the other man serving were super helpful. Thank you.

14 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent products and service from…

Excellent products and service from Shirley@worcs 2592

5 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Good range and great service

Served by Shirley who is always very helpful. It makes all the difference between wanting to purchase something from GO and returning to them in the future. Thank you Shirley.

6 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Thank you Shirley

Thank you Shirley.
2592 Worcs
Great assistance, very helpful 🙌🏼

9 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Wonderful customer service

Really good choice of products & good value prices.
Solace was very helpful in the shoe department and Shirley served us on the till and was so knowledgeable and friendly - a true asset to your store!

9 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Shirley was very helpful and…

Shirley was very helpful and knowledgeable. Superb customer service.

9 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Served by Shirley@2592

Served by Shirley@2592 who knew her footwear! Very attentive and was knowledgable so I came away with what I was looking for.

8 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very good service from Shirley as asked…

Very good service from Shirley as asked for a product and she that they had them but not on shop floor return from store room with item

Shirley @ Worc 2592

5 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly staff (Erik and Shirley)…

Friendly staff (Erik and Shirley) helped me find what I needed, boots cheaper than identical ones bought last year! Happy with my purchases.

2 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Lovely staff

Lovely staff, great service. Shirley was very helpful.

2 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Shirly for prime minister

What always makes me agree a 5 star rating is Shirley.
She has been with the store for awhile and always has a smile to welcome customers. She is a credit to the store and the wider company.
Although having worked in retail for many years you really need to improve you stocking/re-ordering processes.

2 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Romie was fantastic helping me today…

Romie was fantastic helping me today what a great example of the highest level of customer service- will be back as soon as buying more

30 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Served by helpful and knowledgeable…

Served by helpful and knowledgeable Shirley

29 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

You had the product I wanted in stock…

You had the product I wanted in stock and the assistant, Shirley was very helpful and knowledgeable.

27 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Served by the amazing Shirley

Served on Thu 16 Apr 26 by Shirley who really went above & beyond to find me the best 'fit' water pouch to fit in my backpack. Have sourced me the most user friendly one she then went out of her way to find me the best deal using not only my Discount Card but also because I'm a military veteran with a Veteran's ID card. Thank you - the water pouch worked brilliantly during my 100 Mile Charity walk last week.

16 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very Helpful Staff

Solace offered to help me as soon as I walked into the store, and was quick and efficient at getting me the sizes I required in walking boots I wanted to try on. Solace advised me that I could purchase any boots with a 28 day return window, if I wanted to try them at home which was helpful.
When I asked for another opinion about how the boots fitted, Shirley was amazingly helpful, and experienced enough to check how I walked in them and where my toe reached; she was also extremely knowledgeable about the whole subject of walking boots which was so helpful!

Both staff made me feel that the most important thing to them was that I found something most suitable for me, rather than any pressure to buy there and then.

Due to my experience, I would return in the future to the Worcester store.

23 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful staff

I went to buy a pair of walking boots.
Shirley @2592 Worcester store was very helpful with information, advice in helping to choose the right pair.
Wonderful service.
Thank you!

23 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer service.

Went to the Worcester store to purchase some trousers. Great customer service from Shirley. She advised that I try them on and went through various other options. I must admit Shirley is extremely helpful and nothing was too much trouble for her. I now have membership for all my future purchases. I will definately be shopping in the Worcester (2592) store in future.

23 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Shopping for thermals..

I visited the Worcester shop today looking to purchase thermal wear for a forthcoming trip to India. Got great service from Shirley - who have me great advice and talked me through all the options expertly. Highly recommended. Many thanks.
Jamie Gray

23 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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