GO Outdoors - Worcester (Express) Opiniones 

429
•
TrustScore: 5 sobre 5

4,9

The Shambles 7-8, WR1 2RF Worcester, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Shirley@2592 served me and was extremely helpful and friendly. I feel sorry for GO Outdoors staff having to explain the discount card to customers in their high street stores. Not so bad in the big wa... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Excellent and knowledgeable service from Nicola,all done with a cherry smile.26

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Shirley was incredible. Having tried on several styles of walking shoes, which she ensured fitted correctly or otherwise, I finally decided on Merrell Mohab 3 GTX. Going to the cash desk to pay, I... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. también en la categoría
  3. Club de escalada
  4. Servicio de montar a caballo
  5. Tienda de artículos para correr
  6. Tienda de bicicletas
  7. Tienda de ropa deportiva

Sobre GO Outdoors - Worcester (Express)

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • The Shambles 7-8, WR1 2RF, Worcester, England, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

429 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(429)

36.823 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Got exactly what I wanted

Got exactly what I wanted - Merrell sandals. Served by Shirley, who was extremely helpful.

8 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Good customer service helpful

Good customer service helpful

7 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Nicola was awesome and help me with the…

Nicola was awesome and help me with the decision to pick a particular set of trousers.
She's very friendly and knowledgeable, and absolutely credit to the store.

Many thanks.

3 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very happy with the customer service…

Very happy with the customer service from Shirley. Very polite and really helpful
Also very happy with the sandals purchased

31 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Shirley was very knowledgeable and…

Shirley was very knowledgeable and helpful

28 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Really nice people and good service…

Really nice people and good service will be going there again

28 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service and very helpful with…

Excellent service and very helpful with information about products

26 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Knowledgeable and friendly service

Helped in store by Shirley, who passed on helpful information about various walking boots and checked the fit. She also went to the store room to bring out a selection of technical t-shirts. She couldn’t have been more friendly and helpful. The other chap serving was similarly helpful. Top marks.

25 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Super friendly and helpful staff

Super friendly and helpful staff, even when the store was busy. Solved any issues with friendly service.

22 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful support from Shirley@2592 Worcs

Helpful support from Shirley@2592 Worcs

13 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Professional and knowledgeable

Shirley helped me buy a sleeping bag. She listened to my requirements and gave me helpful advice and tips. She was very professional and patient. I used the sleeping bag at the weekend and it was perfect

11 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Boots and their care

Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the following day. Shirley was really helpful exposing how to maintain and clean my boots. They were helpful thoughtful and I was impressed by their service.

25 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Good advice and help with no pressure…

Good advice and help with no pressure from Shirley @2592.

9 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Really quick and easy transaction for a…

Really quick and easy transaction for a Nebo lantern today. Customer service from Shirley was absolutely spot on!

7 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I purchased a new waterproof

I purchased a new waterproof and the Lady that served me asked if I required some Nik Wax . She then went on to explain to me all about it , giving me instructions on how to use it . She was very knowledgable and took the time to explain everything. I was very impressed.Lovely Lady called Shirley @ 2592 Worcs

3 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

DofE experts

We went into store to get my daughter sorted for DofE suitable walking boots. We were served by Shirley (worcs 2592) who was great. She gave really helpful advice to my daughter on how to lace the boots, did a full check of the fit and gave advice on how to walk them in at home first. Highly recommend!

28 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Purchasing a pair of boots and exemplary service.

I needed to find a pair of boots for my friend after my recent online purchase from Go Outdoors failed at the delivery stage resulting in a speedy refund. Shirley dealt with my initial request and found the right size for the boot brand requested. Result! Shirley proceeded to inform me about boot manufacture, goretex, cleaning and care of said boots, guarantees and return options. Furthermore she divulged organisational good practise with in house training staff receive. And even added her own story of her walking trip in Snowdonia under less than clement conditions. Finally she sorted out the discount (YHA) and payment due which matched my previous online purchase. My overall experience of the episode left me in awe of her outstanding knowledge and devotion to the highest level of customer service and interaction. Well done. And furthermore its great Worcester now has a Go Outdoors branch and a proper local outdoors shop. A happy customer!!

3 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Supreme

Supreme. Probably the most helpful and well-informed sales person anywhere in Worcester. For boots and jackets, don't muck about online shopping. Go to Worcester. All the staff are nice but Shirley@Worcs2592 was knockout. Thank you.

28 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Today we received excellent customer…

Today we received excellent customer service from Shirley @2592 worcs
She was really polite and very helpful. A lovely start to our day.

2 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I was served by a very helpful lady…

I was served by a very helpful lady called Shirley, she really helped me with finding the right product that I needed and help fit it as well.

24 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Worcester (Express)

Respuesta de GO Outdoors - Worcester (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

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