Gowallpaper Ltd Opiniones 

16.094
•
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The wallpaper is excellent quality, although haven’t put it up yet. Delivery was earlier than expected. Needed customer support due to my mistake, which I couldn’t fault . The only downside was the p... Ver más

Valorada con 5 estrellas sobre 5

Easy website to navigate and a good selection of papers to choose from. Easy to order and pay with no hassle. I searched many sites to match a paper that was hung years ago that l needed to repair.... Ver más

Valorada con 5 estrellas sobre 5

I purchased a roll of Wallrock thermal lining paper, which got damaged by the adhesive tape securing the roll - I lost 80cm of what is an expensive product. I reported the issue and the response from... Ver más

Valorada con 5 estrellas sobre 5

Ordered and delivered within a few day's.and the wallpaper was exactly as shown.very pleased with my purchase.would definitely use this company again.


Información sobre la empresa

  1. Tienda de papel tapiz
  2. también en la categoría
  3. Tienda de hágalo usted mismo
  4. Tienda para la reforma del hogar

Escrito por la empresa

Number 1 for Customer Service. Great Wallpaper Deals. Fantastic Range. Visit Our Online Shop. Quick Hassle Free Delivery. Best Prices. Do It Yourself, Home Improvements, Decorating Supplies.

Ordering the right wallpaper

Escrito por la empresa

How do I order wallpaper samples?
These can be added either from the category or product pages, however in some cases products samples are not available.

QUICK HASSLE FREE DELIVERY!

FREE DELIVERY - Simply spend £99 or over, this covers all standard UK areas. (Excludes Northern Scotland)

To take advantage of our FREE Standard delivery*, simply spend £99 or More, this covers all standard UK areas. (Excludes Northern Scotland) £5.99 on orders under £99

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

16 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(16.094)

1438 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

I have returned some wallpaper to you…

I have returned some wallpaper to you over a week ago, and still haven't heard if you received it.
Not great

17 de agosto de 2026
Logotipo de Gowallpaper Ltd

Respuesta de Gowallpaper Ltd

Hi Yvette,

Thank you for your email.

I’m sorry you haven’t received an update regarding your returned wallpaper.

I’ve checked the order and can’t see that a return request has been submitted, and we also don’t currently have any record of the return being received against the order. It’s therefore possible there may have been a mix-up with the return process or the parcel may have been sent back without the required return request being submitted.

As this needs to be checked by our enquiries team, please email enquiries@gowallpaper.co.uk with your order number and the details of the return. They will be able to check whether the return has been received and advise you further.

Apologies for the inconvenience.

Best,
Go Wallpaper

Valorada con 1 estrellas sobre 5

The glue bucket arrived broken

The glue bucket arrived broken. First, they said they'd only refund 50% of the bucket price as a voucher to use on next purchase from their website and wouldn't pay it to my bank account according ro their policy. Then, when I asked for a replacement, they changed their policy and offered a 50% refund to my bank account. They just make up their rules as they go along.They should stick with their words.

14 de agosto de 2026
Logotipo de Gowallpaper Ltd

Respuesta de Gowallpaper Ltd

Dear Mr Singh,

We’re sorry you feel this way, however, your review does not accurately reflect what happened.

Our policy for a tub of paste that has leaked but remains fully usable is to offer 50% of the product value as credit to the customer’s account. This is because the product itself is still usable, and it also avoids unnecessarily replacing and disposing of a product that does not need to be replaced.

When you contacted us, we explained this policy and offered the account credit as the agreed solution. You then asked about alternative options and subsequently changed your preference regarding how you wanted the matter resolved.

Although our policy is to offer account credit in these circumstances, we decided to make an exception in your case and offered you a 50% refund back to your original payment method instead. This was done as a goodwill gesture to try to resolve the issue, despite this not being our standard policy.

We therefore did not "make up our rules as we go along". We initially followed our stated policy and then, after further discussion, chose to make an exception and offer an alternative resolution.

We always try to be reasonable and provide customers with a fair solution. In this case, the product remained usable and we offered compensation accordingly, including making an additional exception to our normal policy. We’re disappointed that, despite this, you remain unhappy with the resolution.

Best,
Go Wallpaper

Valorada con 5 estrellas sobre 5

I was really pleased with this company

I was really pleased with this company. I had seen a wallpaper online but I could not view it at either of the two UK suppliers showing online.

I contacted Gowallpaper as they supplied the Brand of wallpaper I required. They did not have samples of the required wallpaper but asked me to give them the details. I explained I didn't want to purchase wallpaper without viewing it. They supplied me with samples of the design in three different colours free of charge. I placed my order and the goods were received earlier than the estimated delivery date. Overall I was very happy with the service I received

24 de julio de 2026
Valorada con 5 estrellas sobre 5

Stunning wallpaper

Stunning wallpaper. Purchased a sample of paper and when it arrived, I knew it was the paper I wanted. 2 day delivery and can’t wait to see it up on the wall. No issues from ordering to delivery and would purchase again fro here.

19 de agosto de 2026
Valorada con 5 estrellas sobre 5

Good all round

Despite choosing slow free delivery, arrived within 24hrs. Good value and will doubtless be back for morr

18 de agosto de 2026
Valorada con 5 estrellas sobre 5

Great

Great, found my wallpaper at half the price of the same one at B+Q

11 de agosto de 2026

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más