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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered 2 Yeti Ice Blocks on Tuesday 14th July at 4pm and they arrived via courier on Wednesday 15th. That is a company that deserves a 5/5 for service and delivery! absolutely excellent! Than... Ver más

Valorada con 5 estrellas sobre 5

Very helpful and approachable staff. Gave good advice and showed me a few options for hiking boots. Ended up buying the boots from their online store but on delivery I noticed a manufacturing defect w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I got excellent advice on hiking boots in the South Great George's Street shop from a very knowledgeable sales assistant. He went through lots of boots with me, when we decided on the most suitable... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought a pair of Hoka Anapacas for a five day hike in the alps. Had great service when trying on different shoes with Ian, who shared his time and knowledge while I was deciding. Later when the shoes... Ver más

Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de ropa deportiva
  3. Tienda de bolsos y equipaje
  4. Tienda de artículos de campamento
  5. Tienda de artículos para deportes al aire libre
  6. Tienda de artículos para correr

Escrito por la empresa

Founded in 1976, the shop is currently owned and managed by Ken Costigan and Derek Moody. It's as 100% Irish now as it was guaranteed Irish back then. Since our inception as the Great Outdoors, we have welcomed many adventurers through our doors. People venturing off to the North Pole, Everest and other hard to reach places have all stocked up here before setting off. Others diving in the Red Sea or the Glacial Fjords of Iceland have been equipped through ourselves. Students on J1 visas or Australian work permits have all been looked after before heading off on their travels. No matter how big your adventure, it's still your adventure and we have always strived to make that adventure the best possible one. We hope that anyone who enjoys "the Outdoor Life" will find much to interest them both in our shop and on our site. We have built our reputation on our great brand ranges and the experienced and qualified staff that we employ. All of the staff are outdoors' people and have as much interest in adventure as our customers do.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(5033)

14 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service so it was very easy to organise a return and exchange. Very fast delivery service.

11 de marzo de 2024
Logotipo de Great Outdoors

Respuesta de Great Outdoors

Hi Mary, thank you for taking the time to write this great feedback! We are glad to hear all went so smoothly and hope you are happy with your Hoka Cliftons.

Valorada con 5 estrellas sobre 5

Very quick service

Very quick service. Product was what I had ordered and fitted perfectly.

12 de marzo de 2024
Logotipo de Great Outdoors

Respuesta de Great Outdoors

Hi Brendan, thank you very much for the kind words - we are glad to hear the fit was right!

Valorada con 5 estrellas sobre 5

Notified item was back in stock

Notified item was back in stock. Easy to find items online. Painless order process. Fast delivery. Stress free 👍

6 de marzo de 2024
Logotipo de Great Outdoors

Respuesta de Great Outdoors

Hey Franck, thank you for sharing your experience - it means a lot to us! Thanks again and we hope to see you again.

Valorada con 5 estrellas sobre 5

Good value and fast service

It was good value, good web site and a very fast and efficient service.

7 de marzo de 2024
Logotipo de Great Outdoors

Respuesta de Great Outdoors

Many thanks for this great review! We hope you like your new watch.

Valorada con 5 estrellas sobre 5

I am always happy to get an opportunity…

I am always happy to get an opportunity to praise the Great Outdoors experience. I am a regular and although my purchase this time was quite small I had occasion to speak with the Web sales team and as always they were very efficient and helpful. So once again Thank you G.O. MICK

6 de marzo de 2024
Logotipo de Great Outdoors

Respuesta de Great Outdoors

Hi Michael,

Thank you so much for sharing this review! It is our pleasure as always, so thank you for your order and we hope you are happy with your new accessories & binoculars.

Valorada con 5 estrellas sobre 5

I ordered to the wrong address and it…

I had a problem with my package. (My fault) but customer service has been very helpful in resolving the issue

29 de febrero de 2024
Logotipo de Great Outdoors

Respuesta de Great Outdoors

Thanks for the feedback Charlie. Your item arrived back to us marked "return to sender" and we resent it back to you with the address provided in your email. We are sorry that you weren't updated but it is due to be at the address supplied today.

Kind regards,

Paul O'Neill,
E-commerce Manager,
Great Outdoors

Valorada con 5 estrellas sobre 5

Excellent customer service

Easy to navigate website.
My order received in record time

1 de marzo de 2024
Logotipo de Great Outdoors

Respuesta de Great Outdoors

Thanks for the feedback Margo. We love to see it when we make our customers happy.

Kind regards,

Paul O'Neill,
E-commerce manager,
Great Outdoors.

Valorada con 5 estrellas sobre 5

Good’s received promptly

Good’s received promptly

1 de marzo de 2024
Logotipo de Great Outdoors

Respuesta de Great Outdoors

Thanks for the review Finbar. it is very much appreciated.


Kind regards,

Paul O'Neill,
E-commerce manager,
Great Outdoors.

Valorada con 5 estrellas sobre 5

This company could not have been more…

This company could not have been more helpful to me, immediate response to my query and swift action taken to accommodate me, I would highly recommend dealing with these lovely people who are ever so friendly on the phone also.👍

15 de febrero de 2024
Logotipo de Great Outdoors

Respuesta de Great Outdoors

Thanks for the kind words Gerry and the great review. It means a lot to us when we can make our customers happy with our service and happier on the hills.


Kind regards,

Paul O'Neill,
E-commerce manager,
Great Outdoors.

Valorada con 5 estrellas sobre 5

The young man I spoke to on the phone…

The young man I spoke to on the phone was very helpful

13 de febrero de 2024
Logotipo de Great Outdoors

Respuesta de Great Outdoors

Cheers for the feedback Mick. We try our best to make every interaction a good one, from the shop floor, to the phone, and then to the website.


Kind regards,

Paul O'Neill,
E-commerce manager,
Great Outdoors.

Valorada con 5 estrellas sobre 5

Speedy delivery

Speedy delivery

26 de febrero de 2024
Logotipo de Great Outdoors

Respuesta de Great Outdoors

We aim to please!


Kind regards,

Paul O'Neill,
E-commerce manager,
Great Outdoors.

Valorada con 5 estrellas sobre 5

Looking for a voucher

Looking for a voucher, quick and easy process and quick confirmation.

26 de febrero de 2024
Logotipo de Great Outdoors

Respuesta de Great Outdoors

Thanks for the review Aodan, we really appreciate positive comments when they are sent to us and it gives us great satisfaction when we hear that we're doing a good job.


Kind regards,

Paul O'Neill,
E-commerce manager,
Great Outdoors.

Valorada con 5 estrellas sobre 5

Brilliant service!

The website is easy to navigate. Everything was there I needed. Ordering was easy and everything arrived in a couple of days. Brilliant service!

25 de febrero de 2024
Logotipo de Great Outdoors

Respuesta de Great Outdoors

Thank you for this great review, Denise! We are glad all went to plan and hope to see you again.

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