Green & Black's Opiniones 

98
TrustScore: 2 sobre 5

1,9

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Milk chocolate one used to be my favourite. I bought one today and cannot believe how awful it tastes, like the cheapest chocolate. Such a shame, I won' t be buying again unless they change to previou... Ver más

Valorada con 1 estrellas sobre 5

I have been a die hard fan and lover of Green and Blacks 85% chocolate for many years, loving its intense taste. I am now devastated to see they have altered the ingredients so whilst it is still... Ver más

Valorada con 1 estrellas sobre 5

  I recently bought a tin of Green and Blacks organic  cocoa.  The only allergen labelled in milk.  My son has serious food allergies so my husband phoned the company to double check.  He was info... Ver más

Valorada con 1 estrellas sobre 5

Absolutely useless website, charged me twice for an order and didn't even send a single confirmation email. So they've literally just stolen 70 euro off of me. And of course they don't work weekends s... Ver más

Información sobre la empresa

  1. Comida, bebida y tabaco

Información proporcionada por diversas fuentes externas

Green & Black’s was founded on the Portobello Road by husband and wife team Craig Sams & Jo Fairley. In 1991 Craig was sent a sample of chocolate by a peanut supplier. Lifetime chocoholic Jo later discovered the chocolate unattended and promptly ate it. She’d never tasted anything quite like it and was sure other chocolate fanatics would feel the same! And with that, the couple began making delicious chocolate


Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

98 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,9

Todas las opiniones

(98)

13 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Milk chocolate one used to be my…

Milk chocolate one used to be my favourite. I bought one today and cannot believe how awful it tastes, like the cheapest chocolate. Such a shame, I won' t be buying again unless they change to previous recipe.

1 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waxy and tasteless

I have been a die hard fan and lover of Green and Blacks 85% chocolate for many years, loving its intense taste.
I am now devastated to see they have altered the ingredients so whilst it is still 85% they are using inferior products. At first I thought it was just an odd bar but it became apparent that all bars are now kind of waxy and do not have that intense chocolate hit I so loved.
Regretfully I will now have to purchase from another company, the Aldi bar Moser Roth is not bad and much cheaper, will also try Tony’s chocolonely 70% . Even Lindt is still a quality chocolate,
Anything but Green and Blacks.
They have lost me as a customer forever.

20 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

What happened G&B?

So disappointing to see that the once loved Green and Blacks have changed the quality and ingredients of this product. It used to be a firmly loved favourite in our household. We will vote with our feet as we always do!

4 de julio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

No longer buying 70% chocolate …

Have been a fan of G&B 70% for many years & sadly the quality has gone downhill rapidly. There is no hit of cocoa anymore & it tastes synthetic & waxy, almost with a hint of ginger?? Such a shame G&B is no longer a quality brand. I will be looking elsewhere :(

23 de junio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Seriouly

Seriously, do you have to add palm oil at all no matter how sustainable... no matter if it is organic or not? .That is very poor and very disappointing.
I am not going to repeat what everyone here is saying.. come on clean up your act. you charge over the odds and the competition is very easy to beat. 😏

25 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Green and Blacks Cocoa does not label allergens!!

 
I recently bought a tin of Green and Blacks organic  cocoa.  The only allergen labelled in milk.  My son has serious food allergies so my husband phoned the company to double check.  He was informed that the product may contain traces of nuts, soya and gluten.  My son has a serious allergy to nuts and soya.  I believe this breaks trading standard rules and is, moreover, a threat to life.

12 de mayo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Green and Blacks 'Smooth Dark'

I just tried Green and Blacks 'Smooth Dark'. It's their 50% cocoa version. I was very disappointed. It tastes how I remember Bournville tasting. Too sweet to the point of ruining the cocoa taste. I'm shocked that I preferred a supermarket brand version of the same type (dark milk).
I'm so saddened by the fall of this chocolate. I remember when Green and Blacks was synonymous with quality chocolate. Now it has fallen the way of most of our great British chocolate. It tastes cheap and unimpressive.

17 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

What has happened to Green & Blacks…

What has happened to Green & Blacks Organic Tasting Collection. The tablets have got smaller the large dark chocolate has disappeared replaced by a bit of plastic and the money saved has gone into packaging with 3cm of the box full of air. Instead of cholate we have more plastic and more cardboard where is the sense in that.

25 de enero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not very good.

Not very good, nice packaging but very bland chocolate, had the 85% coca and tasted plastic, Aldi chocolate is far better in my opinion.

1 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Con artists

Honestly. Shrinkflation is the biggest con. I cooked a recipe that required 400g of dark chocolate. I put in four bars. Turns out I was 40g short because the CEO and money grabbing shareholders want to con customers to keep the profit margins high. I thought that the price compared to Lindtt seemed too good to be true.

Will he buying supermarket own brand that has fair trade also. Have been a green and blacks customer for 25 years. No more

18 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I loved the 70% chocolate and they are…

I loved the 70% chocolate and they are a blessing finally a dark chocolate moist WITHOUT SOYA, I'm allergic to soya and when I thought that I could never eat dark chocolate anymore I found this chocolate without soya and very delicious. Super recommend

21 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have purchased Green & Black's…

I have purchased Green & Black's organic chocolate for many years and been very satisfied in every way. My usual go to one has always been the dark chocolate and ginger.
I purchased two bars this week and am extremely disappointed this time. The chocolate is tasteless and reminds me of cooking chocolate and the ginger has lost its strength. Also to cap it all the price has increased measurably over the last few years and is now unaffordable.
From my point of view, taste and quality of a product is first priority and so I will not be purchasing Green & Black's chocolate again. All very disappointing!

11 de septiembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Extortionate prices have forced me to…

Extortionate prices have forced me to look for alternatives.
I used to buy one of the blue packged milk chocolate bars every day when they were around £2.
They slowly started creeping up in price while my wages have remained stagnant so these bars became more of a treat every now and then. Now I see them in the supermarket at £3.25 and I simply cannot afford it on my stagnant minimum wage. It's a quality bar but not worth over 3 quid for a thin bar.

20 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wouldn't even re gift

The worst chocolates I have ever tasted bought for me as a present to embarrassed to tell them they had wasted thier money looked the price up don't take the chance of buying as a present only to disappoint if they like regular boxes of chocs

28 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am boycotting Green & Black's

I am boycotting Green & Black's since I discovered it's part of Cadbury, which I am also boycotting due to its having been sold to Kraft/Mondelez International. There's no need for UK companies to be sold to the US; those are our heritage, and as far as I'm concerned not for sale.

7 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

On phone with them now with a number…

On phone with them now with a number furnished by online company and you hear the greeting someone says hello and then they don’t speak third call to number .
I had an issue with tasting box 395 grams .I spoke with online dept who said they were a separate company .Unfortunately I purchase frequently and will now vote with my feet disgraceful customer service

24 de marzo de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor Quality

It's been a while since I last purchased Green and Blacks as the price increase combined with a size decrease irked me. But I was gifted a selection box recently and if I hadn't looked at the packaging I would never have known it was Green and Blacks. They tasted cheap and nasty. I had to laugh.

2 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Green and Blacks has been ruined

Green and Blacks ruined. It’s not the same chocolate, only in name and packaging. Their milk chocolate was like no other, not anymore, it taste cheap snd nasty, like the ingredients used to make it.

19 de enero de 2025
Opinión espontánea

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