Caroline explained the process of closing the account due to us moving house very clearly. Said she would note our conversation. Left me feeling confident that everything was in hand, that I could go... Ver más
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Consulta las opiniones de los clientes
Every time I walk into the kitchen, I look out across the landscape and think about all the good work Greenbelt does and how lucky I am to live where I do
La empresa ha respondido
I spoke to your member of staff Pauline McCamley, who was very helpful to my situation which was an oversight on my part as I pay monthly but I didn’t realise the standing order didn’t renew automat... Ver más
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Contacted by telephone as swings in swing-park were in a poor state, not clean or suitable for small children to play on. David Condon was extremely helpful and took full responsibility for issue. He... Ver más
La empresa ha respondido
Información sobre la empresa
- Oficina de construcción y mantenimiento
- también en la categoría
- Servicios de paisajismo y jardinería
Sobre Greenbelt Group Ltd
Escrito por la empresa
…..green by nature
1,000+ Developments managed, protecting wildlife and nature
100,000+ Households under our expert stewardship or contract
400+ Combined years of in-house horticultural and ecological knowledge
25+ Years’ experience and expertise in Public Open Space stewardship
Planet Matters
Our land maintenance and management services are eco-aware, fully sustainable and ensure biodiversity.
Place Matters
Interaction with nature benefits our health and wellbeing and our biodiverse approach nurtures flora and fauna.
People Matter
Our dedicated Customer Care team are on hand to help: telephone 0800 028 1749 or email customercare@greenbelt.co.uk
Prices Matter
We offer the best value-for-money service in the UK and work hard to keep prices down without compromising on quality.
FAQs
Información de contacto
99 Firhill Road, G20 7BE, Glasgow, Reino Unido
- 03450 940 940
- customercare@greenbelt.co.uk
- www.greenbelt.co.uk
4,1
Muy bueno
1 mil opiniones
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Ha contestado el 87% de las opiniones negativas
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Respuesta de Greenbelt Group Ltd
Hi,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
Very helpful
Very helpful, polite and clear spoken, was able to clear up our misunderstanding quickly and with no problems.
21 de agosto de 2025
Respuesta de Greenbelt Group Ltd
Hi,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
The advisor made this effortless
The advisor made this effortless , she sorted a small problem in seconds made some excellent recommendations , her manner was exactly what I’d expect from a knowledgeable and very professional customer care advisor , a real asset and credit to your company , top marks
14 de agosto de 2025
Respuesta de Greenbelt Group Ltd
Hi,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
Community Funding
Kirkliston Community Conservation Volunteers (KCCV) are very grateful for the donation we received from Greenbelt to help fund the work we do in our village. It's great that they support local communities.
31 de julio de 2025
Opinión espontánea
Respuesta de Greenbelt Group Ltd
Hi,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
Grateful for the donation…
We're very grateful for the donation given to us (Kirkliston Gala) by Green Belt Group that will go towards our community celebration day costs.
14 de agosto de 2025
Opinión espontánea
Respuesta de Greenbelt Group Ltd
Hi,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
Respuesta de Greenbelt Group Ltd
Hi,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
At Greenbelt
At Greenbelt, Duncan Park and his teams continue to work closely with our active Residents Association to make our beautiful development be its absolute best. This reflects positively on our Kippendavie Manor Dunblane, our house prices and indeed their saleability.
27 de julio de 2025
Opinión espontánea
Respuesta de Greenbelt Group Ltd
Hi,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
I called to set up a Greenbelt direct…
I called to set up a Greenbelt direct debit and spoke to Pauline, who was very polite and professional. The process was very easy with no fuss or waiting. Excellent customer service.
24 de julio de 2025
Respuesta de Greenbelt Group Ltd
Hi,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
Childrens' Play Park
Contacted by telephone as swings in swing-park were in a poor state, not clean or suitable for small children to play on. David Condon was extremely helpful and took full responsibility for issue. He also kept in touch and swings have now been upgraded. So refreshing to deal with, acknowledged issue, took ownership and resolved issue with no delay. Thank you 10/10
16 de mayo de 2025
Opinión espontánea
Respuesta de Greenbelt Group Ltd
Hi Douglas,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
Great Service
I have had a few problems that I raised with Greenbelt. Every problem has been addressed and resolved. The latest issue was a request for some grass seeding to be carried out and a repair to the ground. This has been carried out above and beyond that expected. I thank the Regional Manager for her support and great management.
9 de julio de 2025
Opinión espontánea
Respuesta de Greenbelt Group Ltd
Hello,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
If confused don’t hesitate to contact Greenbelt.
I contacted Greenbelt as I believed that I had already paid my account for the past twelve months, but received a notice to say that I had not. Unfortunately modern technology and I are not good partners and I was mistaken. The adviser was very helpful, confirmed my website contact but assured me, correctly, that no payment had been received. Thank you Greenbelt for your sympathetic hearing and very helpful, and patient,customer service staff.
9 de julio de 2025
Respuesta de Greenbelt Group Ltd
Hello,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
Always easy to deal with great customer…
Always easy to deal with great customer service and they do a great job.
3 de julio de 2025
Respuesta de Greenbelt Group Ltd
Hello,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
Respuesta de Greenbelt Group Ltd
Hello,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
I called today regarding an outstanding…
I called today regarding an outstanding balance and Jason Hastings supported my greatly through the direct debit process to ensure I do not miss any future payments! Great service and much appreciated!
Thank you
27 de junio de 2025
Respuesta de Greenbelt Group Ltd
Hello,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
Strimmed and cleared in under a week
I let Greenbelt know the public footpath along the river adjacent to our small 7yo estate was overgrown with weeds taller than me to which my daughter has allergic skin reactions. David Condon sent me a site plan and asked for the specific location of the problems. A long stretch along the river was strimmed and cleared in under a week! Thanks for your prompt response, David!
16 de junio de 2025
Opinión espontánea
Respuesta de Greenbelt Group Ltd
HI Jenny,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
Respuesta de Greenbelt Group Ltd
HI Judith,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
Respuesta de Greenbelt Group Ltd
HI Garry,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
I contacted Greenbelt regarding a…
I contacted Greenbelt regarding a recent bill. I was worried and anxious and when I advised of my situation the colleague I spoke to was so understanding and listened. They were able to sort our account and help set up a direct debit. This really helped as I recently purchased my first home and was able to organise my finances better. Thanks again!
20 de junio de 2025
Respuesta de Greenbelt Group Ltd
HI Erin,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
I am very pleased with service…
I am very pleased with service provided. My query was acted upon promptly and the issue raised which was my error, it was sorted straightaway.
19 de junio de 2025
Respuesta de Greenbelt Group Ltd
Hello,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
Lovely helpful lady on the phone
Lovely helpful lady on the phone. Sorted everything quickly. Explained everything well
17 de junio de 2025
Respuesta de Greenbelt Group Ltd
Hello,
Thank you taking the time to leave a review, we are happy to hear that you had a positive experience with Greenbelt. I will ensure this feedback is passed to the relevant department.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Amy
Greenbelt
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