The Hyde Group Opiniones 

1535
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had issues in past. Repairs not always carried out in a timely fashion. But this time Liam, came to sort out plumbing issues and provide Ist Class Service. Kitchen Taps and Under sink piping rep... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Can only say what I've seen.... 2yrs max warranty on all plumbing and you'll be lucky if it lasts that long from what I've seen at they're YAPTON site.... two separate customers told plumbing isn't co... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Not only is our home beautiful and everything we wanted, but the staff/ company have been amazing from start to finish. We dealt with Ann, who kept us updated every step of the way, was very helpful a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hyde, and specifically Nadia at Riverside Square in Canterbury, have been excellent. The communication, care and consideration taken over our apartment was very impressive and we can’t recommend Nadi... Ver más

Información sobre la empresa

  1. Autoridad de viviendas
  2. también en la categoría
  3. Desarrollo inmobiliario

Sobre The Hyde Group

Escrito por la empresa

We’re Hyde - we're here for our customers, and we're here for good. The Hyde Group was established in 1967 to provide homes for those left behind by the market and since 1988, we've proudly been building quality homes. Our mission is to provide homes and communities that people are proud of. We own and/or manage 130,000 homes and provide neighbourhood services to about 350,000 people. The quickest way to manage your home is through MyAccount, sign up on our website.

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Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(1535)

324 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Hyde and Nadia - Excellent

Hyde, and specifically Nadia at Riverside Square in Canterbury, have been excellent. The communication, care and consideration taken over our apartment was very impressive and we can’t recommend Nadia highly enough. We are extremely happy in our new home - thank you.

19 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommend

Not only is our home beautiful and everything we wanted, but the staff/ company have been amazing from start to finish. We dealt with Ann, who kept us updated every step of the way, was very helpful and made completion day so special! Could not thank her enough!

27 de agosto de 2026
Opinión espontánea
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Respuesta de The Hyde Group

Dear Beth,

We are so glad to hear that your new house is everything you hoped for and that our team provided such wonderful support throughout the process. We are especially pleased that you felt well-informed and that your handover day was made to feel so memorable. Thank you for sharing this lovely feedback with us.

Wishing you many wonderful moments and memories in your new home!

Warm regards,
Hyde New Homes

Valorada con 5 estrellas sobre 5

Getting house easy

Very efficient communication. We were made aware about next steps and what needs to be in place to achieve the final goal.
The process from the beginning was very smooth.
Friendly team, Savjem was very knowledgeable and helpful.

28 de agosto de 2026
Opinión espontánea
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Respuesta de The Hyde Group

Dear Dominika,

We are happy to hear that your experience with our team was so positive. Thank you for taking the time to share your feedback. We appreciate your kind words about our clear updates, smooth process, and helpful support.

Wishing you many wonderful moments and memories in your new home!

Warm regards,
Hyde New Homes

Valorada con 5 estrellas sobre 5

Very professional knew his trade well

Very professional knew his trade well . Very polite a credit to himself and to Hyde

2 de octubre de 2026
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Respuesta de The Hyde Group

Hi Ian, that's really good to hear. Thank you for taking the time to give your feedback. Kind regards, Louise

Valorada con 5 estrellas sobre 5

Lovely experience my husband and i had

Lovely experience my husband and i had. Ann was so accommodating and the loveliest of persons

6 de agosto de 2026
Opinión espontánea
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Respuesta de The Hyde Group

Hi Emmanuella, that's wonderful to hear. Thank you for taking the time to leave your review. Kind regards, Louise

Valorada con 5 estrellas sobre 5

Hyde Plumbing Repair

Had issues in past. Repairs not always carried out in a timely fashion. But this time Liam, came to sort out plumbing issues and provide Ist Class Service. Kitchen Taps and Under sink piping repaired . It was all done very quickly, cleaning and the operative left everything working well and tidy Much Appreciated.

13 de octubre de 2026
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Respuesta de The Hyde Group

Hi Penny, I'm so pleased to hear that Liam did such a good job and you were happy with the work. Thank you for taking the time to leave your review. Kind regards, Louise

Valorada con 5 estrellas sobre 5

Lovely young men

Lovely young men, very polite and respectful. The job was done well.
Thank you!

13 de octubre de 2026
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Respuesta de The Hyde Group

Hi Mitsie, thank you for taking the time to leave your review. We are so glad you are happy with the work completed. Many thanks, Leah

Valorada con 5 estrellas sobre 5

Operative was very polite and very…

Operative was very polite and very efficient And did an excellent job

11 de octubre de 2026
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Respuesta de The Hyde Group

Hi Mark, that's great to hear! Thank you for taking the time to leave your review. Many thanks, Leah.

Valorada con 5 estrellas sobre 5

Trust Hyde housing

I was really pleased with my recent repair request for Hyde Housing. I didn’t expect the issue to be addressed so quickly after I reported it. The handyman who came was absolutely fantastic; he was polite, thorough and went the extra mile to make sure everything was fully fixed, not just patched up. The whole process was smooth and efficient, and I would definitely recommend Hyde Housing’s repair service to anyone.

6 de octubre de 2026
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Respuesta de The Hyde Group

Hi Abdo, thank you for taking the time to share your feedback. We are so happy to hear that your issue was handled promptly and that the work was completed to a high standard. It is great to know that our team member was did a good job too. Many thanks, Leah.

Valorada con 5 estrellas sobre 5

From calling in to reporting repairs…

From calling in to reporting repairs great service and then the workman that come out always happy go lucky and always make sure u are happy before leaving

5 de octubre de 2026
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Respuesta de The Hyde Group

Hi there, we're so glad to hear you were happy your experience with our repair team and customer services. Thank you for your feedback, many thanks Leah.

Valorada con 1 estrellas sobre 5

Shit house builder, AVOID

Can only say what I've seen.... 2yrs max warranty on all plumbing and you'll be lucky if it lasts that long from what I've seen at they're YAPTON site.... two separate customers told plumbing isn't covered as its 2yrs 1 month old! . Badly installed, back falling waste pipes on all the upstairs showers, with cheap traps tgat id refuse to fit!...... cut out ceilings rerun, overboard, replaster, repaint.

8 de octubre de 2026
Opinión espontánea
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Respuesta de The Hyde Group

Hi there, I'm sorry to read your review and hear about the issues you've raised. If you could please provide further details I can look into this for you. Kind regards, Louise

Valorada con 5 estrellas sobre 5

It was good services and he done his…

It was good services and he done his job well

23 de septiembre de 2026
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Respuesta de The Hyde Group

Hi Samantha, thank you so much for the 5* review and for letting us know about your experience. Many thanks, Leah.

Valorada con 5 estrellas sobre 5

The guy was very helpful

The guy was very helpful. Very pleasant. Punctual. New fan has been ordered and I am now waiting for it to be installed.

6 de octubre de 2026
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Respuesta de The Hyde Group

Hi Gillian, thank you for your review. We're so glad you had a good experience. Many thanks, Leah.

Valorada con 1 estrellas sobre 5

Hello good morning

Hello good morning
I will tell you many times we fix it my kitchen even my fridge doesn’t work even my washing machine I will tell you right now if you move the light you don’t work late a few fix it you didn’t finish it still not done anything

30 de septiembre de 2026
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Respuesta de The Hyde Group

Hi Daniel, I'm sorry to hear this. We've booked an appointment to reinstate the kitchen light for Monday 5 October in the afternoon. You'll receive a text message with the details. Kind regards, Louise

Valorada con 3 estrellas sobre 5

I still have a problem

I still have a problem, it's still dripping from the sink, but it's not as bad as it was, before,

27 de septiembre de 2026
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Respuesta de The Hyde Group

Hi Charles, I'm sorry to hear this isn't fixed. Please could you call us on 0800 3 282 282 to book in a follow up repair. Kind regards, Louise

Valorada con 1 estrellas sobre 5

Another day another lift outage - Vol 2

After 6 weeks with lift out of service the lift was fixed, lasted 1 week, and broke down again. This latest breakdown occurred on 24th September 2026 and we are now 5 days in.

We live on the 5th floor with 2 young children.

There needs to be the ability within Hyde to identify when something this is not right with an important plant items such as a lift.

24 de septiembre de 2026
Opinión espontánea
Logotipo de The Hyde Group

Respuesta de The Hyde Group

Hi Chris, I'm sorry to hear this and understand how frustrating it must be not having a working lift. If you could please provide your details, I can look into this and find out when it's expected to be fixed. Kind regards, Louise

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