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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We decided to replace our old boiler due to persistent issues plaguing us for over a year. The chap from Groves recommended a simple solution - replacing the TMS valve - to see if it would resolve the... Ver más

Valorada con 5 estrellas sobre 5

Incredible company: nothing is too big or small for these guys. The engineers that come out are professional and friendly. The office staff are second to none. The best Gas/ Plumbing company I’ve e... Ver más

Valorada con 5 estrellas sobre 5

Our boiler broke down last week during a very cold period leaving us with no heating or hot water. Groves gas arrived the next day, even ringing us before hand to let us know time of arrival. The eng... Ver más

Valorada con 5 estrellas sobre 5

Staying as a guest at my Mother in Law's, late on Friday night, I noticed water marks on the ceiling downstairs. Quick check upstairs showed a dripping pipe below the combi boiler. Called Gr... Ver más

Información sobre la empresa

  1. Servicio técnico de calefacción y calderas
  2. también en la categoría
  3. Contratista de calefacción
  4. Fontanero
  5. Ingeniero de gas
  6. Servicio de instalación de gas
  7. Tienda de estufas a leña

Escrito por la empresa

Groves Gas is a family centered business founded in 2006 by technical gas engineer Shaun Groves. The company provides a professional gas service through a friendly family run business that always puts the customer first by delivering outstanding customer service. Groves Gas has established itself as one of the leading independent gas, plumbing and heating specialists in South East Wales. All our work is guaranteed and conforms to the latest standards and regulations. Groves Gas Boiler Servicing, Maintenance, Installations as well as our Service Cover Plans are available in all of South East Wales. • Gas Safe & HETAS Registered & Approved • Accredited Worcester Installers • Advanced Vaillant Installers • H003/004/H006 approved • Combined 55 years experience • Servicing, repairs and installation of all gas appliances • Servicing, repairs and installation of solid fuel domestic heating appliances • Servicing, repairs and installation of Warm Air Central Heating systems. • Fully insured


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

193 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(193)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

great company

lovely and helpful staff, first time I used this company,
Kirsty, was so helpful and very efficient, same day delivery for my product, Kia was polite and helpful when he arrived at our home.
Will definitely be a constant customer.

21 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Log burners

Had Chris and team install our log burner. Great customer service throughout, offered advice on sourcing our own stove because of lead times, did a cracking near job. We spoke to several different installers, went with these because they were the only ones who seemed reliable and dedicated to doing a good job, and we weren't disappointed. Professional and friendly, highly recommended!

19 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very efficient for reminding me to have…

Very efficient for reminding me to have service done.
Stan came and phoned us prior to coming to do the service. He is very cheerful and promptly did the work and didn’t take long.
I would recommend Groves gas every time and have used them for quite a few years now. 🙂

19 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant efficient and effective boiler repairs by Groves Gas

A big thank you to all the staff at Groves Gas for making our gas boiler repair following a breakdown, such a good experience.
The office staff were courteous and efficient when I talked on the phone to them. They did exactly as they promised.
Gareth who came to diagnose the problem, and Rhys who came to replace the faulty parts, were both polite efficient and competent. Appreciated the phone call to say they were on their way. Smart van and uniforms and tidy tool bags.
So impressed, have signed up to a Groves Gas service plan. Appreciate the paperless administration.
Groves Gas is one of the best customer experiences I have had for a long time.

10 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best!

Best tradesmen we have ever known. Unbelievable job – excellent quality. Great attitude. Clean, efficient and thorough. Highly recommended!

23 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good customer service

They give a very good service when servicing the boiler and gas fire.
The fitter who fitter the new boiler could have done a better job in placing the new pipes rather than cutting through kitchen cabinets, across corners taking up valuable room and having to be reminded to follow what was agreed.
All our other dealling with their gas fitters, plumbers and administration staff has been excellent.

7 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very reliable family run company…

A very reliable family run company always willing to help for any plumbing or heating problems, They have serviced our boiler for a number of years. They have also fitted a new disabled shower. Whenever I have called for a problem they have always arrived the same day,

8 de abril de 2022
Opinión espontánea
Logotipo de Groves Gas

Respuesta de Groves Gas

Thank you for the fab review Anthony! We’re always happy to help, whatever the problem!

Kind Regards,
Maddy

Valorada con 5 estrellas sobre 5

With the turning of the seasons and…

With the turning of the seasons and winter not that far aware we might start thinking about our central heating! Couple that with the " cost of living crisis" and things are not very bright. Here is something to help. Want a reliable firm? A family business that understands your needs? A firm that leaves your home like it was their own? A firm that completes the job and leaves you content in the knowledge that the job is done? Give Groves Gas a ring. They always do a great job. I've used them since Shaun was on his own and watched them grow into the business they are today and I've always been satisfied and never over charged. Thoroughly recommended.

2 de septiembre de 2022
Opinión espontánea
Logotipo de Groves Gas

Respuesta de Groves Gas

Hi Pentrepiod! Thank you for the amazing review, we really appreciate it! If you could please pop us an email saying that you're 'Pentrepiod', we have something exciting to share with you!

Kind Regards,
Maddy

Valorada con 5 estrellas sobre 5

Friendly loyal and local!!

Always have exceptional service off these guys, having known Sean for many years. He is always on the end of the phone if I have any issues!! He as rectified many problems created by previous plumbers!!
Can’t recommend these guys highly enough. Keep up the good work. Good loyal local family run business, with customer needs and satisfaction at the forefront of their business!!

Well done!

17 de marzo de 2022
Opinión espontánea
Logotipo de Groves Gas

Respuesta de Groves Gas

Thank you so much for both the lovely review and your continued custom!! It’s greatly appreciated by everyone here at Groves Gas :)

Kind Regards,
Maddy

Valorada con 5 estrellas sobre 5

Always contact Groves first whatever…

Always contact Groves first whatever the problem, electrical, plumbing or boiler. Excellent service and all staff polite and friendly. Sorry I can’t remember all the names but Stan’s the man if you have a problem!

9 de agosto de 2022
Opinión espontánea
Logotipo de Groves Gas

Respuesta de Groves Gas

Thank you for the lovely review!! Stan always appreciates the feedback 😁

Kind Regards,
Maddy

Valorada con 5 estrellas sobre 5

I have used Groves gas for many years

I have used Groves gas for many years , first of all to do the annual safety checks etc on my mums central heating and then we had them to renew our old oil boiler - a dirty job to say the least - all carried out with no problems , we like that they send you an invoice after the work is completed and that we can pay online .
They arrive when they say they will , they keep in contact and reply promptly when contacted .
I’m happy to give them a well deserved good review .

2 de septiembre de 2022
Opinión espontánea
Logotipo de Groves Gas

Respuesta de Groves Gas

Hiya Mary, thank you for the great review! We’re always happy to help, whether it be the clean jobs or the muckier ones.

Kind Regards,
Maddy

Valorada con 5 estrellas sobre 5

Always prompt and professional service

Always prompt and professional service
Company deals with emergencies immediately
Good value costs
Efficient and professional engineers
Friendly helpful telephone staff

8 de mayo de 2022
Opinión espontánea
Logotipo de Groves Gas

Respuesta de Groves Gas

Thank you for the lovely review John!!

Valorada con 5 estrellas sobre 5

Good experience

Really good advice and service,helped a lot when trying to pick the most efficient heating source.
The guys were able to give advice based on my requirements and their vast experience in a range of systems.
Booked them to complete phase 2 of my project next month.

30 de septiembre de 2021
Opinión espontánea
Logotipo de Groves Gas

Respuesta de Groves Gas

Thank you for the great review Paul! Our engineers’ knowledge is top notch, purely so we can advise our customers on the best options for them. We’re so happy to have helped before, and even happier to help in the future with phase 2!

Kind Regards,
Maddy

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