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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We decided to replace our old boiler due to persistent issues plaguing us for over a year. The chap from Groves recommended a simple solution - replacing the TMS valve - to see if it would resolve the... Ver más

Valorada con 5 estrellas sobre 5

Incredible company: nothing is too big or small for these guys. The engineers that come out are professional and friendly. The office staff are second to none. The best Gas/ Plumbing company I’ve e... Ver más

Valorada con 5 estrellas sobre 5

Our boiler broke down last week during a very cold period leaving us with no heating or hot water. Groves gas arrived the next day, even ringing us before hand to let us know time of arrival. The eng... Ver más

Valorada con 5 estrellas sobre 5

Staying as a guest at my Mother in Law's, late on Friday night, I noticed water marks on the ceiling downstairs. Quick check upstairs showed a dripping pipe below the combi boiler. Called Gr... Ver más

Información sobre la empresa

  1. Servicio técnico de calefacción y calderas
  2. también en la categoría
  3. Contratista de calefacción
  4. Fontanero
  5. Ingeniero de gas
  6. Servicio de instalación de gas
  7. Tienda de estufas a leña

Escrito por la empresa

Groves Gas is a family centered business founded in 2006 by technical gas engineer Shaun Groves. The company provides a professional gas service through a friendly family run business that always puts the customer first by delivering outstanding customer service. Groves Gas has established itself as one of the leading independent gas, plumbing and heating specialists in South East Wales. All our work is guaranteed and conforms to the latest standards and regulations. Groves Gas Boiler Servicing, Maintenance, Installations as well as our Service Cover Plans are available in all of South East Wales. • Gas Safe & HETAS Registered & Approved • Accredited Worcester Installers • Advanced Vaillant Installers • H003/004/H006 approved • Combined 55 years experience • Servicing, repairs and installation of all gas appliances • Servicing, repairs and installation of solid fuel domestic heating appliances • Servicing, repairs and installation of Warm Air Central Heating systems. • Fully insured


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

193 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(193)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent and professional service - highly recommended

I called out Groves Gas to look at an existing log burner at my new house following advice from a chimney sweep that it was not correctly fitted or safe. Chris visited to provide advice and a quote which was done promptly. Chris and Dave then returned and worked flat out all day to refit the chimney liner, chimney top and a new burner and I am really pleased with the end result. They explained everything to me, showed me how to use it safely and how to look after it. They made sure everything was clean before they left and were really professional and friendly. I would highly recommend them!

28 de febrero de 2021
Opinión espontánea
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Respuesta de Groves Gas

Many thanks for taking your time to leave a review, it is really helpful in so many ways. We are so pleased that you are happy with the works carried out by Chris and Dave they are a real credit to us.
Kind regards

shaun

Valorada con 5 estrellas sobre 5

First class service

On discovery of a leak in the upstairs boiler at my Mum’s house I called Groves Gas......because British Gas, with whom my Mum has a service contract reverted to an automated response that proposed a call out a week later...plus I had seen Gas Groves vans in the local area previously.
My panicky call was answered with calmness and kindness, and an engineer called the same day to restore the heating. Another engineer called the following day with a new part to restore the hot water.
Both engineers were very kind and professional
As a result, my vulnerable Mum (she is 85 years old), did not suffer any undue discomfort despite the freezing weather outside.
We are very grateful for, and impressed by, the service received and would have no hesitation in recommending Gas Groves Ltd to family and friends in future
Kind regards
Gareth Picton

16 de febrero de 2021
Opinión espontánea
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Respuesta de Groves Gas

Good morning Mr Picton,
Thankyou for taking time to leave a review, we are so glad we were able to help in such a worrying time.
Many thanks
kind regards

Shaun

Valorada con 5 estrellas sobre 5

We had a leak on our boiler

We had a leak on our boiler. Contacted them and they gave us a quote. We arranged for the job to be done and they rang us to say they could do the job sooner which was great. The engineer was very understanding to my anxiety of having people in the house because of covid 19. He used all the correct PPE for the job and shoe covers to. The job was done very well and he was very quick and safe. I would recommend this company from my experience today. Thanks 😊

13 de febrero de 2021
Opinión espontánea
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Respuesta de Groves Gas

Good morning.
we cant thank you enough for using our company and taking time to leave a review of our company. Especially in such a difficult time.
many thanks
kind regards

Shaun

Valorada con 5 estrellas sobre 5

Our boiler broke down last week during…

Our boiler broke down last week during a very cold period leaving us with no heating or hot water. Groves gas arrived the next day, even ringing us before hand to let us know time of arrival. The engineer was very thorough,was here for around 1 hour, checking all the system before advising us that the fault was with the electric supply to the boiler. The invoice arrived this morning, call out fee only. Excellent service, will certainly recommend. Thank you.
Deborah Evans.

5 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Commercial Hot Water System

Groves Gas replaced the hot water system for our dog grooming business on a Sunday which was very much appreciated as we could operate with no interruption to what has been a very difficult year for business’ regarding COVID. The service they provided was carried out in a professional and efficient manner throughout from initial contact to completion. All staff are very friendly and helpful. Groves Gas are definitely the company we will be using in the future for all our plumbing/gas needs.

22 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prompt, efficient service

Came out same day when central heating stopped working. Diagnosed seized pump. New pump fitted and system back in service in less than 90 minutes. Great service and reasonable cost.

20 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great work Groves Gas!

I have been very impressed with all aspects of dealing with Groves Gas. From Kirsty who deals with queries and bookings promptly and efficiently, to most of the other team members I have met.
Our letting agent had arranged for Groves Gas to fix our leaking boiler, replace the kitchen tap and lay new piping from the front of the property and up into the bathroom at the back. They arrived on time, were friendly and courteous, and came prepared with dust sheets which they put down immediately.

Throughout the work at our house, they have been professional and considerate, not only with us but also to each other. And when finishing up the work, they tidied up after themselves, leaving the areas as clean (if not cleaner) than when they arrived.

I would have no hesitation in recommending Groves Gas to family and friends.

15 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best we found, glad to be a customer

After receiving quotes from several companies we were so impressed with how attentive, knowledgable and polite the team at Groves were. We had an entirely new system installed and the team were friendly, clean and tidy and went over and above to make the installation neat and tidy. We've just had our first year's service and I can't say enough good things about this company. Very professional, honest and trustworthy and good prices too.

10 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just wonderful

I had Groves Gas for a recent service. Such a pleasant and knowledgeable engineer and the office staff were pleasant, helpful and very responsive. Easy to pay and was also fantastic value. I won’t hesitate to use this wonderful local business again.

28 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

A pleasure to work with.

In my line of work in property and estate management I deal with many plumbing firms of various size and reputations.
Of them all, none are better than Groves Gas. They are polite, efficient, punctual, and proud of their work.
They make my life so much easier!

27 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended

Highly recommended. Amazing service from start to finish. If you have any issues definitely the company to contact

24 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service.Very experienced gas…

Excellent service.Very experienced gas fitters,prompt and extremely polite and good quality workmanship.Would not use anyone else and would highly recommend.

12 de noviembre de 2020
Opinión espontánea
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Respuesta de Groves Gas

Good afternoon.
Many thanks for taking time to leave a review and your continued custom and business support is really appreciated.
I hope you and family stay safe and well
Kind regards
Shaun

Valorada con 5 estrellas sobre 5

I have no hesitation in recommending…

I have no hesitation in recommending this business. They always respond very promptly, provide very reliable and professional service to an excellent standard. Top notch!

8 de noviembre de 2020
Opinión espontánea
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Respuesta de Groves Gas

Many thanks for taking time to leave a review. It is really appreciated and goes a long way.

stay safe and well.

Kind regards

Shaun

Valorada con 5 estrellas sobre 5

Always great service from Groves

I've been a customer (or proxy customer as a tenant) of Groves Gas and have always received excellent service from all of their visiting engineers and plumbers. Today was no exception: Rhys was exceptionally friendly, helpful and patient throughout his visit, even taking time to make sure I'd understood everything that he'd worked on. Thanks Rhys!

3 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Gareth serviced our gas appliances and did a wonderful job. I can thoroughly recommend Groves gas.

29 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

New boiler plastering and general building work

Used groves gas for new plasterboard ceilings plastering and new boiler very pleased with the work and cleanliness and professionalism of team would recommend to anyone

5 de septiembre de 2020
Opinión espontánea
Logotipo de Groves Gas

Respuesta de Groves Gas

many thanks, for taking your time to leave us a review, i am so pleased that all went well and you are happy with the works.

Valorada con 5 estrellas sobre 5

Thanks

Thanks to the team and Gareth in person for carrying out excellent work, very promptly and efficiently. Excellent service from start to finish. As always.

27 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Boiler Service

Had our boiler serviced by Groves gas and from the first point of contact the staff were friendly, professional and helpful. Booking was easy, the fitter rung ahead 15 minutes before arriving , he was pleasant and helpful throughout and carried out the job without any fuss

14 de julio de 2020
Opinión espontánea

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