Hancocks Opiniones 

1224
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The sweets were absolutely fantastic! I honestly can’t believe how much you managed to do for the price, especially considering I only placed the order the day before, the turnaround was incredible!... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hancocks offers a great selection of sweets and chocolates and super speedy delivery. I recently had a few times missing from my order and Amelia sorted it out within less than 24 hours of me emailing... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

A bit disappointed. Placed an order for click and collect but it said a few lines were not in stock in the branch I had selected but they'd deliver those which were missing - which was great. On col... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Placed my first order today after perusing their site for weeks. I'm just starting my sweet gifting business and they were a dream to deal with. Connected to a very friendly Luke on their online chat... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista de golosinas

Escrito por la empresa

Hancocks is the UK’s largest confectionery wholesaler, serving a wide range of businesses with the very best bulk sweets, chocolate and much more throughout the year. Our range is bursting with pick n mix sweets, all kinds of chocolate, big brands and seasonal stock for the biggest dates in your calendar, such as Christmas, Easter, and Halloween.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

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3 estrellas
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1 estrella

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4,6

Todas las opiniones

(1224)

508 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Perfect for our requirements

We've ordered from Hancock's as a school for a while now although this has been my first year dealing with Hancock's as a new PTA member. They have great stock levels, delivery times and its super easy to order via the website. Never had a problem with any order.

7 de julio de 2026
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Respuesta de Hancocks

Hello, thank you for your lovely review we do appreciate it. Have a wonderful day, thanks Courtney CS :)

Valorada con 2 estrellas sobre 5

most of the sweets I brought were hard…

most of the sweets I brought were hard very hard, I had to take back 7 bags with some being allsorts, when i got home with the replacements to my horror the ones they replaced me with had until Nov also that year being 2025, many of the sweets had sort dates, and were binned utimatly, i ended up folding my business, so it was not a great exsperiance for me in my opinion, to sort dates and hard weets.

5 de noviembre de 2025
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Respuesta de Hancocks

Thank you for taking the time to share your experience with us. I'm so sorry to hear about the difficulties you had with the sweets and the impact this had on your business. I can appreciate how disappointing and frustrating that must have been.
As this happened quite some time ago, it is unfortunately very difficult for us to investigate what may have happened. We also have no record of you contacting us at the time, which would have given us the opportunity to look into the issue while the relevant information was still available and hopefully resolve it for you.
We do understand your concerns, and we're genuinely sorry to hear that your experience was such a negative one. While we're unable to investigate the matter now due to the length of time that has passed, we do appreciate you taking the time to let us know how you feel.
Thanks CS

Valorada con 3 estrellas sobre 5

Ordering and delivery great but so many…

Ordering and delivery great but so many items out of stock I struggled to make an order 11 out if 27 items out if stock

10 de julio de 2026
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Respuesta de Hancocks

Hello, thank you for your review, I do apologise for the issue with stock. Have a lovely day, thanks Courtney CS :)

Valorada con 5 estrellas sobre 5

Easy, simple, nicely packed

It was easy to use the site, everything came nicely packed and perfect, and I don't know if it was a mistake or intentional but I got some free lollies, if it was intentional that was a very nice touch and I appreciate it

2 de julio de 2026
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Respuesta de Hancocks

Hello, thank you for your lovely review we do appreciate it :) Andrea CS

Valorada con 5 estrellas sobre 5

Decent price, good delivery

Decent price, easy to order and delivered on time with no problems.

8 de julio de 2026
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Respuesta de Hancocks

Hello, thank you for your review, we do appreciate it. Have a lovely day thanks Courtney CS :)

Valorada con 5 estrellas sobre 5

Brilliant suppliers

Brilliant suppliers, lots of choice amd efficient delivery, looking forward to visiting the store at the weekend

30 de junio de 2026
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Respuesta de Hancocks

Hello, thank you for your lovely review, we do appreciate it - Have a lovely day, thanks Courtney CS

Valorada con 5 estrellas sobre 5

Very good sweets and speedy delivery

Very good sweets and speedy delivery. Ordered a few times from this company for various family events - the sweet table always is a bit hit and the leftovers are enjoyed too!

30 de junio de 2026
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Respuesta de Hancocks

Hello, thank you for your lovely review, we do appreciate it. Have a lovely weekend. Thanks Courtney CS

Valorada con 3 estrellas sobre 5

Missed orders off my delivery

Missed orders off my delivery

3 de julio de 2026
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Respuesta de Hancocks

Hello, thank you for your review and feeback. I have checked and I can see this has now been sorted, I will ensure this is flagged and I do apologise again, thanks Courtney CS

Valorada con 4 estrellas sobre 5

I have been using this company for a…

I have been using this company for a long time and together we are getting better, securely packed delicate items is of utmost importance as saves time chasing for credit...

22 de junio de 2026
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Respuesta de Hancocks

Hello, thank you for your feedback, we do appreciate this and take this all on board. Thanks take care :)

Valorada con 5 estrellas sobre 5

Quick and efficient

Quick and efficient. Good prices.

1 de julio de 2026
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Respuesta de Hancocks

Hello, thank you for your lovely review, we do appreciate this. Thanks Courtney CS :)

Valorada con 5 estrellas sobre 5

Great selection of sweets

Great selection of sweets. Customer service experience has been excellent. Will definitely use for our future events

24 de junio de 2026
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Respuesta de Hancocks

Good Morning, Thank you so much for your lovely review and we are so glad to hear that you are happy with the service, we really appreciate you taking the time to leave this review. I hope you have an amazing week. 😊🍬

Thanks Amelia CS

Valorada con 5 estrellas sobre 5

Very easy to order online brilliant…

Very easy to order online brilliant variety of sweets good delivery service

30 de junio de 2026
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Respuesta de Hancocks

Good Morning, Thank you so much for your kind review we really appreciate all feedback and i hope you have a lovely rest of your day. 🍬😊

Thanks Amelia CS

Valorada con 5 estrellas sobre 5

Value for money

Very fast service

24 de junio de 2026
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Respuesta de Hancocks

Good Morning, Thank you so much for your lovely review we really appreciate it and i hope you have a lovely rest of your day. 😊

Thanks Amelia CS

Valorada con 5 estrellas sobre 5

Always excellent

Range, service and delivery always amazing

24 de junio de 2026
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Respuesta de Hancocks

Good Morning, Thank you so much for your kind review it is much appreciated, i hope you have an amazing week. 😊

Thanks Amelia CS

Valorada con 5 estrellas sobre 5

Great company

Great company. Bought a lot of sweets for our school summer fair. Great communication, came really quickly and fab selection thank you! also great pricing!

25 de junio de 2026
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Respuesta de Hancocks

Hello, thank you for your lovely review, we do appreciate this. Have a lovely day, thanks Courtney CS :)

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