Hancocks Opiniones 

1231
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordering easy and clear. Postage bit pricey Quick delivery all packed well..would suggest not using plastic protection packing but to change to shredded paper instead. Otherwise great service.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The sweets were absolutely fantastic! I honestly can’t believe how much you managed to do for the price, especially considering I only placed the order the day before, the turnaround was incredible!... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

A bit disappointed. Placed an order for click and collect but it said a few lines were not in stock in the branch I had selected but they'd deliver those which were missing - which was great. On col... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hancocks offers a great selection of sweets and chocolates and super speedy delivery. I recently had a few times missing from my order and Amelia sorted it out within less than 24 hours of me emailing... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista de golosinas

Escrito por la empresa

Hancocks is the UK’s largest confectionery wholesaler, serving a wide range of businesses with the very best bulk sweets, chocolate and much more throughout the year. Our range is bursting with pick n mix sweets, all kinds of chocolate, big brands and seasonal stock for the biggest dates in your calendar, such as Christmas, Easter, and Halloween.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1231)

515 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Simple to order

Simple to order, brilliant selection, great delivery options and if there is an issue, its dealt with professionally by representatives like Luke.

17 de marzo de 2026
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Respuesta de Hancocks

Good Morning thank you so much for your amazing review, it is much appreciated and i hope you have an amazing rest of your week. 😊

Thanks Amelia CS

Valorada con 5 estrellas sobre 5

The choice of product range was very…

The choice of product range was very good. The website was easy to use and my delivery arrived when expected, excellent.

8 de junio de 2026
Logotipo de Hancocks

Respuesta de Hancocks

Good Morning, Thank you so much for your kind review it is much appreciated. I hope you have an amazing week. 😊

Thanks Amelia CS

Valorada con 5 estrellas sobre 5

Always great service

Always great service

3 de junio de 2026
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Respuesta de Hancocks

Hello, thank you for your lovely review, we do appreciate this. Have a wonderful day. Thanks Courtney CS :)

Valorada con 5 estrellas sobre 5

Hancocks quality products and service

First time using Hancocks and would 100% recommend. The site itself was easy to use for both set up of account and ordering. Delivery came quicker than expected which was a bonus. The quality of items is second to none, I will definitely be ordering again.

29 de mayo de 2026
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Respuesta de Hancocks

Hello, Thank you for your lovely review, we do appreciate it :) Have a wonderful day, thanks Courtney CS

Valorada con 4 estrellas sobre 5

There was items missing from my order…

There was items missing from my order but when I phoned up the matter was delt with quickly and efficiently, and I was kept informed as the matter was looked into would recommend this firm

29 de mayo de 2026
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Respuesta de Hancocks

Hello, thank you for your lovely review, we do appreciate it. Have a lovely day. Thanks Courtney CS :)

Valorada con 5 estrellas sobre 5

Exceptional service

Exceptional service, all items securely packaged and delivered on time.

3 de junio de 2026
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Respuesta de Hancocks

Hello, thank you for your lovely review, we do appreciate it. Have a wonderful day, thanks Courtney CS :)

Valorada con 5 estrellas sobre 5

Easy website to use

Easy to navigate website and ordering is quick and it has different postage options. From ordering to receiving parcel was only 6 days.

3 de junio de 2026
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Respuesta de Hancocks

Good Afternoon, thank you so much for your kind review it is much appreciated. I hope you have an amazing week! 😊

Thanks Amelia CS

Valorada con 1 estrellas sobre 5

Broken bags

Two of the three sweetie bags were broken making the sweets unusable

27 de mayo de 2026
Logotipo de Hancocks

Respuesta de Hancocks

Hi,
I'm sorry to hear that two of the three sweetie bags arrived broken and that the sweets were unusable as a result.
I will send you an email shortly so that we can gather a few more details and get this resolved for you as quickly as possible.
We appreciate you bringing this to our attention and apologize for the inconvenience caused. We will do our best to get this sorted for you promptly.
Courtney - CS

Valorada con 5 estrellas sobre 5

Got to say Hancocks cash and carry have…

Got to say Hancocks cash and carry have the best customer service going out of every cash and carry we shop at by a clear mile. If it’s Linda and Adam at our local Hancocks Bradford branch. Lewis and the team in Sheffield nick in Manchester or Dave at hull all the branches are so friendly and they go out of there way to look after the customers. Not going to say they are perfect and mistakes do happen just like everywhere but when they do they can’t apologise enough and they sort the issue out. If they don’t have stock they will get you the stock and if you need any help in finding anything they will get you it. The whole Hancocks teams at these depos are a credit and it’s great to be apart of the Hancocks family! Head office please take note of this review and pass this onto higher management as these people deserve credit for the service they are providing for Hancocks.
Michael
Bulkbites

5 de junio de 2026
Opinión espontánea
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Respuesta de Hancocks

Hi Michael, thanks so much for taking the time to provide this feedback, it's great to see - I will ensure that this is shared with the Teams - have a lovely weekend - Claire/CS

Valorada con 5 estrellas sobre 5

Everything you would expect

Great products, great prices and spot on prompt delivery

28 de mayo de 2026
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Respuesta de Hancocks

Hi,
Thank you for your kind feedback we really appreciate this.
Courtney - CS

Valorada con 5 estrellas sobre 5

As expected

27 de mayo de 2026
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Respuesta de Hancocks

Hi,
Thank you for your kind feedback, we really appreciate this.
Courtney - CS

Valorada con 5 estrellas sobre 5

Easy transaction

Easy transaction

21 de mayo de 2026
Logotipo de Hancocks

Respuesta de Hancocks

Hello, thank you for your lovely review, we do appreciate this. Have an amazing day, thanks Courtney Cs :)

Valorada con 5 estrellas sobre 5

Great product range

Great product range, very reasonably priced. Perfect

20 de mayo de 2026
Logotipo de Hancocks

Respuesta de Hancocks

Hello, thank you for your lovely review, we do appreciate this. Have an amazing day, thanks Courtney Cs :)

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