The Handmade Christmas Co Opiniones 

3992
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What great communication and products! Their customer service is exemplary. In my opinion, the prices are very reasonable for the high quality. I’ll order from them every year.

Valorada con 5 estrellas sobre 5

What a fantastic find this company is. Ordered a personalised Father Christmas letter with a “nice list” pin badge. Came very quickly and such a gorgeous looking letter! Came in a separate envelope... Ver más

Valorada con 5 estrellas sobre 5

After finding the website being unable to take my order for a personalised bauble with my wife’s name on it, for several weeks, I received an email from a kind young lady stating that the site had bee... Ver más

Valorada con 4 estrellas sobre 5

Ordered a Christmas sack for my Daughters first Christmas back in April 2026, didn’t receive an email from the company until the 10th of July. They explained then that someone in their team had passed... Ver más

4,7

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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4,7

Todas las opiniones

(3992)

157 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Every year without fail I must buy from HMCC…

Every year without fail I must buy from HMCC. The products are always of sound quality.
A recommendation to potential customers, add the Magical Sleigh Bell to your basket. Its a lot bigger than it looks on the site and brilliantly made.

12 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love this company!!

The website is easy to navigate and your products are AWESOME!!! I love everything that I have received and will continue to buy your products in the future.

21 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Personalised Christmas Eve Box

Used the Handmade Christmas Company a few times now , they never disappoint…
Beautifully made, they look so beautiful and so jolly for Christmas Eve.
They had a beautiful fragrance on them too.
Order came so quickly and beautifully packaged….
Thank you so much
Highly recommend!!!

15 de octubre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

The crackers are well made but....

The crackers are well made and looked great on the table but I felt that they were far too expensive for what you got in them. The sweets ones had two chocolates in them and were £38 for 6 and the tea/coffee ones had a bag and two after dinner mints for £38.

25 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Two orders not received

I placed two separate orders on 3rd December for hamper gifts to two different addresses. One hasn’t been sent with no tracking, I have emailed three times and called repeatedly and no answer to find out why I have paid and it’s not been sent.
Second one was sent much later than requested on the order and when I did get to speak to someone on the phone about this one they promised it would be sent next day for 9am, they didn’t and it is still somewhere with Royal Mail as no one was available to receive on that day after 9am.
Two orders and neither hamper received and no one will answer the phone or respond to my emails

3 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order never received

Ordered a letter from Santa on 23rd November and nothing received. According to the website tracking it’s been in production since 28/11/24 and nothing since. I emailed and was told all outstanding orders would be dispatched by 19/12/24 at the latest. Still nothing, no updates or further replies to emails. Looks like I’m not alone in my experience with this company… very disappointing.

23 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

3 weeks of silence no delivery of items

3 weeks of silence, I called to see where the letter was (since after all it is for before Christmas). I was told the letters will be sent out that week to arrive. They never have. I have since tried to get in touch for a refund as the item has still not arrived and no response or answer.

28 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, easy ordering, prompt delivery, lovely product, recipients delighted with their Christmas candles

16 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Christmas Eve Box, not the same item that was advertised on website, poor quality!…

I have ordered a Christmas Eve box which looks absolutely nothing like the photo shown on the website. The colour of the wood is completely different and engraving is an awful quality. The text is engraved deeper on the left hand side of the box and fades towards the right. The company stopped responding to my emails which I think is extremely unprofessional as they knew this was a poor, poor quality box sent. I have asked for a replacement but they have refused as the box isn’t damaged, yet it looks nothing like the photo shown on the website. I certainly wouldn’t order a Christmas Eve box from here again and would look into other companies as they don’t even offer to re send a box out when what is sent is not the product advertised on their website. I have sent the company photos of what I was expecting to receive (photo from website), and what was received but they are unwilling to send a new box out. Also, to note I bought this box when it was a Black Friday offer and I am now thinking they clearly use a cheaper wood when there are offers on, as honestly it is such a bad quality box! Just be warned before purchasing. More than happy to provide photos for future customers if you want to take a look before thinking to purchase.

9 de noviembre de 2024
Opinión espontánea
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Respuesta de The Handmade Christmas Co

Thank you for your feedback Elizabeth, and apologies for your experience. A member of our team will contact you shortly via email.

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