What great communication and products! Their customer service is exemplary. In my opinion, the prices are very reasonable for the high quality. I’ll order from them every year.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
What a fantastic find this company is. Ordered a personalised Father Christmas letter with a “nice list” pin badge. Came very quickly and such a gorgeous looking letter! Came in a separate envelope... Ver más
After finding the website being unable to take my order for a personalised bauble with my wife’s name on it, for several weeks, I received an email from a kind young lady stating that the site had bee... Ver más
Ordered a Christmas sack for my Daughters first Christmas back in April 2026, didn’t receive an email from the company until the 10th of July. They explained then that someone in their team had passed... Ver más
Información sobre la empresa
Información de contacto
London, Reino Unido
- 020 3743 0795
- help@handmadechristmasco.com
- www.handmadechristmasco.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 50% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ordered a sibling personalised Santa…
Ordered a sibling personalised Santa later. Lovely letter and excellent quality. Will be using this site again next year!
Beautiful quality Christmas sacks and…
Beautiful quality Christmas sacks and Santa stops. Regular updates on personalised orders and delivery.
First class goods and services.
Thank you!
A good company to deal with
The candles arrived quickly and well packaged. They are in a cover so lovely to give as a gift and have a great smell.
Would buy from this company again.
Thank you.
Nice list badges
I absolutely love these little badges. I can't wait for my children to see them. They are well made and a lovely design. Thank you so much.
Great place for Christmas sacks
Great place for Christmas sacks. Been coming here for over ten years. Quality goods and quick service. Always keeps you informed on progress of personalized Santa sacks and delivery dates….
Very disappointing
Very disappointing! Order placed 24th November, 12th of December still not in production. No message from company that order will be delayed, not sure they thought the advent calendar was for next year. Called today to see what is happening, first was told they are waiting for the bottles to arrive to be personalised, then when I questioned if they will arrive soon to get the order before Christmas it is not the bottles they are waiting for but for them to come back from personalization although order says not in production yet. Given other than the advent calendar everything else is Christmas presents I asked if they don´t arrive before Christmas will I get a refund since I need to find alternative presents but they couldn´t tell me but said I could call back and check.
Order was amended and arrived and is beautiful quality.
I placed an order back in November and after some challenges regarding part of my order being out of stock but not being notified once I chased it up on here they responded via email and were extremely helpful.
My updated order arrived in full and is brilliant quality and adds to the magical Christmas journey.
Would recommend ordering due to the presentation and quality and customer service if an issue is raised!
Special thanks to Emma who was wonderful!

Respuesta de The Handmade Christmas Co
The Fir Aroma was amazing!…
Candle arrived promptly and beautifully packed. I could smell the aroma and wanted to keep it myself! But it's all wrapped and on it's way to my son for Christmas!
Excellent experience from start to…
Excellent experience from start to finish and a 10% discount . I love the candle , beautiful and smells gorgeous. I will definitely use this website again.
Your hamper may not arrive if are just a regular client
Purchased a hamper from here for a friend of mine for Christmas. I am a very busy person and don't have much time to organise gifts for Christmas so I was proactive one day and ordered in advance to avoid any disappointment and I ordered the hamper on the 27th November. The hamper was supposed to arrive today although I got no emails or correspondence from this company. So I decided to call up see where my hamper was. I was then told the package wasn't sent out and they apologies and that they could make arrangements to send it today in time for tomorrow so I agreed to this and we ended the call. I then get a call back around 15 minutes later to be informed that actually this couldn't be done and that they have actually sold out of this hamper I pre ordered and paid in full in advance to avoid disappointment. I was informed a 'huge' cooperate order came in and no doubt they satisfied that client probably due to the amount they spent over me. After all they would rather keep cooperate businesses happy over one client. I was given an apology and that was it. No offer of a discount or other hampers not that they have too but keep your clients happy due to your huge mess up is just unprofessional and I definitely won't be shopping here again.

Respuesta de The Handmade Christmas Co
Candle looks and smells lovely can’t…
Candle looks and smells lovely can’t wait to light it. Arrived quick and the packaging was great the bag covering the candle was a lovely touch.
Absolutely beautiful products
Absolutely beautiful products, great value for money. Quick delivery with tracking. We ordered a Xmas eve box for our little boys first Christmas and it is stunning. Thank you so much x
Had one of these for my first…
Had one of these for my first Granddaughter,just had another one for our second granddaughter they are fabulous,lovely personalized item to keep for years,such good quality and super quick delivery
Are these 5 star reviews real?
I ordered 2 tree ornaments, personalised. When they sent the order confirmation I pointed out that one was spelled incorrectly. I had an email reply from William August saying he had corrected the order that same day. But when they arrived one was still wrong.
I asked for a replacement and was told that it was my fault, despite the email from William assuring me it had been corrected. After a lot of correspondence I was told I would receive a replacement as a sign of good will.
It is now 4th December and nothing.
I would guess these small wooden ornaments cost less than 50p to produce.
I had thought about buying Christmas sacks but I will not use them again.

Respuesta de The Handmade Christmas Co
Great Xmas eve box!
Great business! Love the personalisation options on the products, my daughter will love her Xmas eve box! Delivery was quick (2-3 days) and item arrived in great condition. Think what your small business offers is such great value for money! Will be ordering more!
Loved the designs
Easy to order, good choice of designs. Easy to create personalised items.
Excellent quality very prestige
Excellent quality very prestige, lovely produce and fast efficient delivery ..will use this company again I'm very pleased with my purchase thank you The handmade Christmas co
Great value for money.
Great value for money.
Lasts a long time.
Have now ordered 2 Christmas eve boxes, one for each of my children.
Lovely Christmas present sack for my…
Lovely Christmas present sack for my son.
I bought one 8 years ago for my first son and I wanted the exact same one for my second.
Perfect!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







