happythreads Opiniones 

121
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a really positive experience with Happy Threads. Their customer support was impressively fast, and they responded to my query much quicker that I expected. Olivia was also very helpful and made... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a lightweight Koi tunic which is very comfortable and stylish. It washes and dries easily. I also bought a white Koi trousers in the sale which is very comfortable but need to beware of colo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Extremely helpful customer service when trying to process a large order for our practice. Dealt with a lady called Olivia who I must mention for her assistance and for being so pleasant to deal with .... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing Customer Service I placed my order on the evening of the 28th I recieved notificaton on the 29th that it would be delivered on the 30th which was amzing as I hadn't epxected it ro arrive... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de uniformes

Escrito por la empresa

Happythreads offer a range of modern, fashionable styles which come in a variety of styles and colours in sizes XXS-5XL. Official suppliers of Koi, Cherokee Dickies and Orange Standard uniforms,


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

121 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(121)

55 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quality Happythreads Experience

I find the selection and quality of the uniforms excellent. Also, the staff were quickly responsive and helpful when one of my ordered items was temporarily out of stock. I would highly recommend Happythreads to anyone looking for scrubs.

2 de abril de 2024
Opinión espontánea
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Respuesta de happythreads

Thank you for your kind words! Your recommendation means so much to us!

Valorada con 5 estrellas sobre 5

Great quality, good pricing, and embroidery!

Really well made, uniforms last a long time and we have used HappyThreads for years. Quality is always excellent.
Being able to add embroidery is a brilliant feature.

1 de abril de 2024
Opinión espontánea
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Respuesta de happythreads

Thank you for your feedback! We're glad you love the embroidery option too - it's great to add a personal touch!

Valorada con 1 estrellas sobre 5

Sizing doesn't match size guide

Sizing doesn't match size guide. Ordered maternity bottoms and keeps falling down material is awful. When I expressed my concerns to website they just offered me 10% discount which us useless to me as I won't be ordering again. Very disappointing customer service.

14 de abril de 2024
Opinión espontánea
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Respuesta de happythreads

Thank you for your feedback and for bringing this to our attention. We’re sorry to hear about your experience at the time. Since then, we’ve made improvements to our products and customer service processes to better meet our customers’ needs. If there’s anything we can assist you with now, please don’t hesitate to reach out.

Valorada con 5 estrellas sobre 5

Happiness with Happy Threads

Have been dealing with Happy Threads for years and am very happy with their range, availability and service. The customer care team are fab!

11 de abril de 2024
Opinión espontánea
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Respuesta de happythreads

Thank you for your wonderful feedback!

Valorada con 5 estrellas sobre 5

Very easy website to navigate

Very easy website to navigate. Despite some items showing as being on back order, my delivery didn’t take too long and all items were included.

21 de febrero de 2024
Opinión espontánea
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Respuesta de happythreads

Thank you for your feedback, Sharlarla! We’re so glad to hear this.

Valorada con 5 estrellas sobre 5

Top notch

Excellent customer service from start to finish and delighted with the quality of the product. Will be returning over and over again for my branded work wear.

15 de marzo de 2024
Opinión espontánea
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Respuesta de happythreads

Thank you for your kind words, Clare!

Valorada con 5 estrellas sobre 5

To be comfortable at work

I love my trousers they are light and comfortable,drying quickly and I recommended it to all my colleagues at work.

22 de enero de 2024
Opinión espontánea
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Respuesta de happythreads

Thank you for your lovely feedback! We truly appreciate you recommending us to your colleagues - it means so much!

Valorada con 5 estrellas sobre 5

Always amazing

Always amazing .
My scrubs are fabulous. The joggers are so comfy and sit really well on the waist. Half our ED team have gotten or are going to get they look so well. The top is lovely. It's light and skims the body but comes in at the waist.
I love these new scrubs. Fantastic service as always

1 de febrero de 2024
Opinión espontánea
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Respuesta de happythreads

Thank you so much for your amazing feedback!

Valorada con 1 estrellas sobre 5

Money waisted

unfortunately the material is one of the cheapest one that I saw in my entire life. Very disappointed. Not only see through but feels like plastic.
I order my unifor in November and I just received it...end of January.

24 de enero de 2024
Opinión espontánea
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Respuesta de happythreads

Thank you for your feedback, and we’re truly sorry to hear about your experience. We understand how disappointing this must have been and apologise for the delay and for the material not meeting your expectations.

Since then, we’ve worked to improve our products and processes to ensure better quality and faster delivery. If there’s anything we can do to make this right or assist you further, please don’t hesitate to reach out.

Valorada con 1 estrellas sobre 5

Charged extra for returning an item.

I ordered scrubs and paid the postage as expected of £3.99. The scrubs didn’t fit so I paid to have them returned which cost over £7 for tracked delivery. The scrubs cost £66.99 however I was only refunded £60 due to ‘adjustments’. In total I am £18 out of pocket with no explanation given as to why £60 was refunded instead of the full amount of £66.99.
I feel ripped off. Happythread charged me extra for returning an item that was unsuitable for me as well as expecting me to pay for returning the item. A costly experience at £18 with nothing to show for it!

2 de enero de 2024
Opinión espontánea
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Respuesta de happythreads

Thank you for sharing your feedback, and we’re truly sorry for your disappointing experience. We understand how frustrating it must have been to encounter unexpected charges and additional costs. Since then, we’ve reviewed and improved our returns process to make it more transparent and customer-friendly.

If you’d like to discuss this further or have any outstanding concerns, please feel free to reach out - we’d be happy to assist.

Valorada con 1 estrellas sobre 5

Awful

Awful. One star is even too much. Poor from start to finish, and I still haven’t received the correct scrubs that I ordered 7 weeks ago.

13 de noviembre de 2023
Opinión espontánea
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Respuesta de happythreads

Thank you for your feedback, and we’re truly sorry to hear about your experience. While this is an older review, we want to apologise for the delays and inconvenience you faced. Since then, we’ve worked hard to improve our processes and ensure better service for our customers.

If there’s anything still unresolved, please don’t hesitate to reach out - we’d be happy to assist. Your satisfaction is very important to us.

Valorada con 5 estrellas sobre 5

We have been getting our uniforms from…

We have been getting our uniforms from Happy Threads for several years now. We find them amazing to deal with. The quality of the product is fabulous but the service is even better. We wouldn't hesitate to recommend them. Friendly, professional, great quality. Ticks all the boxes.
Colleen and Sabrina
Dublin Skin and Laser Clinic.

10 de mayo de 2023
Opinión espontánea
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Respuesta de happythreads

Thank you so much, Colleen and Sabrina, for your lovely feedback!

Valorada con 2 estrellas sobre 5

No NHS / Blue Lights discount, thanks for the support my dudes. …

Petty slap in a face to have no NHS /BLU light family discount really. I guess we're no longer "all in this together" right... Shame I can't pay with claps.

Good scrubs when they finally get there (incoming excuses regarding post brexit supplies chain, right you had years to prepare..)

18 de diciembre de 2022
Opinión espontánea
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Respuesta de happythreads

Thank you for your feedback and for sharing your thoughts. We’re sorry for the disappointment you experienced at the time. We’re pleased to share that we now proudly offer an NHS discount as a way to show our appreciation for your incredible work. If you’d like more information or assistance accessing the discount, please don’t hesitate to get in touch. Thank you for all that you do!

Valorada con 1 estrellas sobre 5

Order number 2074405

I would give it zero star if I could. The quality is cheap & rubbish. So thick and uncomfortable to wear. It makes sound with movement.

The £7 one from Amazon has better quality. It’s misleading when you look at the pictures on their website compared to the reality.

I wouldn’t recommend it to any one.

Also it wad delayed, it took more than 6 weeks.

Also, I can’t return it as its embroidered!

4 de octubre de 2022
Opinión espontánea
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Respuesta de happythreads

Thank you for your feedback, and we’re truly sorry to hear about your disappointing experience. While this is an older review, we want to acknowledge your concerns. Since then, we’ve taken steps to improve the quality of our products and the accuracy of our descriptions to better reflect what you’ll receive.

If there’s anything we can do to assist further, please don’t hesitate to reach out. Your input helps us grow and improve!

Valorada con 5 estrellas sobre 5

Well worth the money!

Had some trouble with shipping address which was completely my fault . But customer service was great! Very lovely and helpful team.
When I got my items, I was impressed by how comfortable they were. Well worth the money!

20 de mayo de 2022
Opinión espontánea
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Respuesta de happythreads

Thank you for your kind words! We’re so glad our customer service team could help sort out the issue, and we’re thrilled to hear you’re loving the comfort of your items.

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