Hays Travel - 1 Direct Booking Centre Opiniones 

2762
TrustScore: 5 sobre 5

4,9

High Street West, Gilbridge House, SR1 3LH Sunderland, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic service received from Georgina. She helped us book both Bali and Egypt whilst on holiday in Rhodes. Even whilst communication was challenging she made every effort to respond, as well as... Ver más

Valorada con 5 estrellas sobre 5

Thank you Hays for finding me my desired holiday yet again, the diligence involved in finding me this holiday I would rate as five star treatment on the part of Hays. I will always use Hays as I know... Ver más

Valorada con 5 estrellas sobre 5

I had a fantastic experience booking my holiday through Hays Travel. The lady who helped me was super friendly, professional and attentive throughout the whole process. She took the time to understa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was made very comfortable throughout the process off booking my holiday for me & my wife. I like too give a special shout out to the lady who dealt with our booking. I was recommended to use Haye... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • High Street West, Gilbridge House, SR1 3LH, Sunderland, England, Reino Unido

  • 0800 412 5368

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2762)

121.406 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Charlotte was amazing

Charlotte was amazing, made booking super easy

14 de julio de 2026
Logotipo de Hays Travel - 1 Direct Booking Centre

Respuesta de Hays Travel - 1 Direct Booking Centre

Good Morning , Thank you for your Fabulous review ! We hope you have a Fabulous Holiday.08000983584- Thanks Sophie

Valorada con 5 estrellas sobre 5

Spoke with Sarah over the phone and…

Spoke with Sarah over the phone and very helpful in arranging my travel,flights taxi transfers and hotel .
Many thanks

18 de diciembre de 2025
Logotipo de Hays Travel - 1 Direct Booking Centre

Respuesta de Hays Travel - 1 Direct Booking Centre

Good Morning , Thank you for your Fabulous review ! We hope you have a Fabulous Holiday.08000983584- Thanks Sophie

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service was really helpful and emailed me back with my queries and sorted us out for a fabulous time

5 de julio de 2026
Logotipo de Hays Travel - 1 Direct Booking Centre

Respuesta de Hays Travel - 1 Direct Booking Centre

Good Morning , Thank you for your Fabulous review ! We hope you have a Fabulous Holiday.08000983584- Thanks Sophie

Valorada con 5 estrellas sobre 5

Built a good relationship with Lou and…

Built a good relationship with Lou and she was easy to speak to and she gave me a good experience of booking with you guys, it is very annoying though not being able to get in touch over the phone though at times and the time you guys have to wait for operators and such to confirm a holiday is not acceptable and this is no fault of Louises but it nearly cost me one of my holidays I was trying to book but thankfully it all turned out ok.

5 de julio de 2026
Logotipo de Hays Travel - 1 Direct Booking Centre

Respuesta de Hays Travel - 1 Direct Booking Centre

Good Morning , Thank you for your Fabulous review ! We hope you have a Fabulous Holiday.08000983584- Thanks Sophie

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service ! Looked into everything to get me the best deal possible

12 de julio de 2026
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Respuesta de Hays Travel - 1 Direct Booking Centre

Good Morning , Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie

Valorada con 5 estrellas sobre 5

Superb agent Nadine x

9 de julio de 2026
Logotipo de Hays Travel - 1 Direct Booking Centre

Respuesta de Hays Travel - 1 Direct Booking Centre

Good Morning , Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie

Valorada con 5 estrellas sobre 5

First time using Hays over the phone…

First time using Hays over the phone and they were excellent. Let’s hope everything else goes smoothly xx. Thank you xxx

10 de julio de 2026
Logotipo de Hays Travel - 1 Direct Booking Centre

Respuesta de Hays Travel - 1 Direct Booking Centre

Good Morning , Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie

Valorada con 5 estrellas sobre 5

The agent Angela was very helpful .she…

The agent Angela was very helpful .she was clear in her relaying of information and bookings .
I felt she gave me a great experience.

8 de julio de 2026
Logotipo de Hays Travel - 1 Direct Booking Centre

Respuesta de Hays Travel - 1 Direct Booking Centre

Good Morning , Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie

Valorada con 5 estrellas sobre 5

Quick response times and answered my…

Quick response times and answered my queries and even gave recommendations of things to do on the trip

5 de julio de 2026
Logotipo de Hays Travel - 1 Direct Booking Centre

Respuesta de Hays Travel - 1 Direct Booking Centre

Good Morning , Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie

Valorada con 5 estrellas sobre 5

Hays Travel just terrific!!

My experience with Hays was terrific. The consultant that dealt with my enquiry through to booking was wonderful. She was Mica Wasil. Mica was professional, efficient and obviously experienced in her profession. Between myself and my 3 fellow travellers we had numerous queries and add on requests for the tour/trip we eventually booked. Mica replied so promptly and with full information to update and inform. I would give Mica 10 stars if I could!

24 de junio de 2026
Valorada con 5 estrellas sobre 5

Sally was very good!

5 de julio de 2026
Logotipo de Hays Travel - 1 Direct Booking Centre

Respuesta de Hays Travel - 1 Direct Booking Centre

Good Morning , Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie

Valorada con 5 estrellas sobre 5

Another easy friendly booking

I emailed through to Angie the exact holiday we required then she called me to confirm all the details over the phone. As usual, very easy to do business with and saves so much time when I already know the holiday I want.
Thanks again Angie

1 de julio de 2026
Logotipo de Hays Travel - 1 Direct Booking Centre

Respuesta de Hays Travel - 1 Direct Booking Centre

Good Afternoon , Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie

Valorada con 5 estrellas sobre 5

Charlotte and Daniel answered all our…

Charlotte and Daniel answered all our questions very quickly through email. Very impressed.

24 de junio de 2026
Logotipo de Hays Travel - 1 Direct Booking Centre

Respuesta de Hays Travel - 1 Direct Booking Centre

Good Afternoon , Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie

Valorada con 5 estrellas sobre 5

Helpful advice

1 de julio de 2026
Logotipo de Hays Travel - 1 Direct Booking Centre

Respuesta de Hays Travel - 1 Direct Booking Centre

Good Afternoon , Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie

Valorada con 5 estrellas sobre 5

Hays Travel

Always book through hays Travel.Staff are very efficient and look for the best deals.

23 de junio de 2026
Logotipo de Hays Travel - 1 Direct Booking Centre

Respuesta de Hays Travel - 1 Direct Booking Centre

Good Afternoon , Thank you for your Fabulous review ! We hope you have a Fabulous Holiday. 08000983584- Thanks Sophie

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