Went to China so was unsure about booking myself online. Catrina at Hays handled everything for me...booking, visa info, vaccinations info, money and travel bank card. She kept in contact, answered... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Went to China so was unsure about booking myself online. Catrina at Hays handled everything for me...booking, visa info, vaccinations info, money and travel bank card. She kept in contact, answered... Ver más
La empresa ha respondido
As always Christopher knows what we require he checks everything from the flights seating and our insurance and always checks if we require anything else. Once again he is most helpful first class.
La empresa ha respondido
Our experience of booking a cruise was once again a pleasure due to the diligence of the staff member( Margo). She went through all the options that were available to us, ie cabin type, drinks packag... Ver más
La empresa ha respondido
This is the second visit to this travel agent as the last time they were so friendly and helpful. We spent a while booking two holidays and nothing was a problem. Explained everything and even went as... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
37/39 High Street, FK10 1JF, Alloa, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The travel consultant (Jodie) from Hays Travel, Alloa, was excellent and extremely helpful. On our initial visit we explained where we wanted to visit, type of accomodation and standard we required along with time of year. Jodie researched our request and provided us with several options. This afforded us to carryout out reviews and read about the hotels and local area. We returned to Hays Travel and discussed our preferred options and booked the holiday. Perfect service and nothing was an issue. Two delighted customers.

Respuesta de Hays Travel - Alloa

Respuesta de Hays Travel - Alloa
Catrina and Jodie very helpful and certainly know their stuff.

Respuesta de Hays Travel - Alloa

Respuesta de Hays Travel - Alloa

Respuesta de Hays Travel - Alloa
Excellent service as always. Listening to what I’m looking for and very quickly coming up with a deal. Always great service.

Respuesta de Hays Travel - Alloa
Best travel agents ever friendly staff who aim to get you the perfect holiday

Respuesta de Hays Travel - Alloa
Catrina was extremely helpful and knowledgeable.
She was very easy to interact with and very friendly.
Anything we asked she was able to answer.
She is a credit to the company.

Respuesta de Hays Travel - Alloa
Lovely staff and very knowledgable . Asked what was important to me and immediately knew what hotels to ignore. Didn’t waste time , straight to what was relevant and excelled my expectations .

Respuesta de Hays Travel - Alloa
Jade at spennymoor branch friendly she told me about the resort hotel clearly understood my special needs great service
Having used Hays Travel in Alloa before we knew we could rely on Margo and her team to search out the best deal possible, and we weren’t disappointed. Outstanding customer service from Chris. Well done, keep up the fantastic work.

Respuesta de Hays Travel - Alloa
The assistance is first class.
Staff very efficient and pleasant
It makes booking a holiday easier for us older people
Will be using them every time now

Respuesta de Hays Travel - Alloa
Margo from the Alloa branch was amazing getting us booked, nothing was a problem and she went above and beyond to check different prices for different rooms etc

Respuesta de Hays Travel - Alloa
Have used Hays travel in Alloa to book our last 3 cruises. Staff very knowledgeable and helpful. Tailored our holiday to exactly what we needed. Kept us informed right up to start of holiday . Great team at Alloa store, fantastic service.

Respuesta de Hays Travel - Alloa
The staff at Alloa are always very knowledgeable and helpful.
We use the Alloa branch for all our holiday bookings this is mostly down
To the staff

Respuesta de Hays Travel - Alloa
Chris was very helpful. He went out of his way to get us a good deal for our holiday, even phoning Jet 2 to query the price rise. We usually book online through Jet 2 but in future will come to Hays as the price was so competitive and Chris answered all our queries making it a simple, reliable process.

Respuesta de Hays Travel - Alloa
The staff are so friendly and welcoming, they make choosing a holiday so simple and easy to book, with their knowledge and helpfulness, nothing seems to be a problem to them in getting you exactly what you ask for.

Respuesta de Hays Travel - Alloa

Respuesta de Hays Travel - Alloa

Respuesta de Hays Travel - Alloa
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.