Hays Travel - Ashford Opiniones 

680
TrustScore: 5 sobre 5

4,9

3 County Square Shopping Centre, TN23 1YA Ashford, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The lovely young lady was very helpful in helping us choose a lovely break away. As we had no idea what we were looking for, she kindly gave us lots of options, including our preferences, dates times... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely amazing customer service from Sandra in the Ashford branch, I’ve booked a holiday for me and my Son to go away December next year, she has kept me updated via emails or phone calls definite... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a bit of a dilemma in that we knew what we wanted but was nervous to do the bookings online. So we ventured to visit Hays in Ashford and was lucky enough to be greeted by Tracy. Our experience... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful colleagues. Very attentive and knowledgeable. Went the extra mile to get the holiday that I wanted. Highly recommend booking through them

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 3 County Square Shopping Centre, TN23 1YA, Ashford, Reino Unido

  • 01233469609

4,9

Excelente

TrustScore: 5 sobre 5

680 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(680)

118.901 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Hollie at Hays

Hollie was so helpful, friendly polite , cheerful and knowledgeable .

22 de febrero de 2026
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Respuesta de Hays Travel - Ashford

Thank you for a lovely review! it was lovely to book your cruise.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service . Very helpful

22 de febrero de 2026
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Respuesta de Hays Travel - Ashford

Hello, thank you for taking the time to leave a review, it was a pleasure to get this booked for you.
Best wishes
Sandra

Valorada con 5 estrellas sobre 5

Sandra dealt with my booking

Sandra dealt with my booking. Has done for a few years now. The whole team is very professional though. Bit of banter, all good

22 de febrero de 2026
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Respuesta de Hays Travel - Ashford

Hello, thank you for taking the time to leave a review, it is always a pleasure to book your trips for you.
Many thanks
Sandra

Valorada con 5 estrellas sobre 5

Really helpful in finding the right…

Really helpful in finding the right holiday and the right price. Friendly, informative. This is the second time we have used Hays and we would again.

19 de febrero de 2026
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Respuesta de Hays Travel - Ashford

Hi, Thank you for taking the time to leave us such a lovely review! - Isabel

Valorada con 5 estrellas sobre 5

Professional, innovative and caring

Sandra at Ashford branch was outstanding. She tailored me a package of flights and stays in South East Asia for a reasonable price, better than if i had done it myself. She really cares for her customers and i will be using their services again.

10 de enero de 2026
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Respuesta de Hays Travel - Ashford

Thank you for taking the time to leave us a lovely review and for your kind words, it is a pleasure to be able to book your holidays for you and I look forward to helping you with your future holiday plans.
Take care - Sandra

Valorada con 5 estrellas sobre 5

Professional service by Isobel

Professional service by Isobel. We had been in for an initial chat for some advice. Follow up was made and have since been in to book.

17 de febrero de 2026
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Respuesta de Hays Travel - Ashford

Hi Carolyn, thank you for leaving me such a kind review! Glad I could help organise this trip for you :) - Isabel

Valorada con 5 estrellas sobre 5

Hollie in Ashford always makes it a…

Hollie in Ashford always makes it a pleasant experience booking our Holidays with Hays and she couldn’t be more helpful

10 de febrero de 2026
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Respuesta de Hays Travel - Ashford

Thank you for your lovely review! Thank you for booking with us again - Hollie

Valorada con 5 estrellas sobre 5

Great helpful staff.

Great helpful staff, good knowledge and understood what we were looking for. Got the trip that we wanted at a fair price as well. Thank you.

21 de enero de 2026
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Respuesta de Hays Travel - Ashford

Hi, thank you for taking the time to leave this review :)

Valorada con 5 estrellas sobre 5

A Great Place to Book a Holiday

We went in Hayes twice. Th first time to discuss holiday's with offers. The lady was extremely informative, friendly and happy to spend time showing us options. She gave us brochures to look through. The following weekend we went back to book our forthcoming cruise with another lady. Once again, we couldn't fault the service

8 de febrero de 2026
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Respuesta de Hays Travel - Ashford

Hi, thank you for taking the time to leave such a lovely review - Hays Travel :)

Valorada con 5 estrellas sobre 5

First class

First class, excellent service from Sandra, an asset to your company

12 de febrero de 2026
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Respuesta de Hays Travel - Ashford

Thank you for your kind words and for taking the time to leave us a review, it is very much appreciated.
Many thanks - Hays Travel Ashford

Valorada con 5 estrellas sobre 5

Sandra from Ashford branch was friendly…

Sandra from Ashford branch was friendly helpful. She had a huge knowledge and made booking our cruise very stress free for us. Wonderful customer service

12 de febrero de 2026
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Respuesta de Hays Travel - Ashford

Thank you for taking the time to leave us such a lovely review, it is really appreciated and our pleasure to be able to book your cruise for you.
Many thanks - Hays Travel Ashford

Valorada con 5 estrellas sobre 5

Ann-louise was my travel consultant

Ann-louise was my travel consultant. She guided me through some options to suit my budget and then assisted some extra savings via the travel company. This made my budget achievable and even better value. Her time was my time and there was no hurry up.

11 de febrero de 2026
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Respuesta de Hays Travel - Ashford

Thank you so much for leaving such a lovely review. It was a pleasure to help you choose and book and your holiday.

Kind regards,

Anne-Louise

Valorada con 5 estrellas sobre 5

Ann was very helpful and gave us all…

Ann was very helpful and gave us all the information we requested.she was very nice and patient.always a pleasure to pop in to Hays Travel

10 de febrero de 2026
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Respuesta de Hays Travel - Ashford

Hi, thank you for taking the time to leave such a lovely review - Ashford Branch :)

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, very professional, all our questions dealt with.

8 de febrero de 2026
Logotipo de Hays Travel - Ashford

Respuesta de Hays Travel - Ashford

Thank you for taking the time to leave a review. It was a pleasure to help you find and book your holiday.

Kind regards,
Anne-Louise

Valorada con 5 estrellas sobre 5

Warm and friendly staff

Warm and friendly staff. Clear information and attention to detail.

1 de febrero de 2026
Logotipo de Hays Travel - Ashford

Respuesta de Hays Travel - Ashford

Thank you for taking the time to leave us a review. Thank you for booking with Hays Travel

Valorada con 5 estrellas sobre 5

Very nice to deal with.

Isabel was knowledgable, helpful and professional. She answered all our queries and was very pleasant to deal with. We ended up booking two holidays and will go back to her for our future bookings.

3 de febrero de 2026
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Respuesta de Hays Travel - Ashford

Hi John, thank you for taking some time to leave me such a lovely review. I am glad I could help organise these trips and look forward to arranging more for you :) - Isabel

Valorada con 5 estrellas sobre 5

We have been booking our holidays…

We have been booking our holidays through the Ashford store for the last few years and we seem to all see Holly she is really good goes through everything with us and we have a giggle as we are sorting out the best holiday for us

29 de enero de 2026
Logotipo de Hays Travel - Ashford

Respuesta de Hays Travel - Ashford

Thank you for taking the time to leave a lovely review and thank you for choosing to book with Hays Travel - Team Ashford

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