The lovely young lady was very helpful in helping us choose a lovely break away. As we had no idea what we were looking for, she kindly gave us lots of options, including our preferences, dates times... Ver más
La empresa ha respondido
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The lovely young lady was very helpful in helping us choose a lovely break away. As we had no idea what we were looking for, she kindly gave us lots of options, including our preferences, dates times... Ver más
La empresa ha respondido
Absolutely amazing customer service from Sandra in the Ashford branch, I’ve booked a holiday for me and my Son to go away December next year, she has kept me updated via emails or phone calls definite... Ver más
La empresa ha respondido
We had a bit of a dilemma in that we knew what we wanted but was nervous to do the bookings online. So we ventured to visit Hays in Ashford and was lucky enough to be greeted by Tracy. Our experience... Ver más
La empresa ha respondido
Very helpful colleagues. Very attentive and knowledgeable. Went the extra mile to get the holiday that I wanted. Highly recommend booking through them
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
3 County Square Shopping Centre, TN23 1YA, Ashford, Reino Unido
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Assistant very knowledgeable . Spent time getting to know what we wanted. Came up with ideas. Was in touch by email throughout the process.

Respuesta de Hays Travel - Ashford
Sandra was amazing in booking both our holidays and also thank you to Hollie for helping out again ..

Respuesta de Hays Travel - Ashford

Respuesta de Hays Travel - Ashford
Lovely atmosphere in the shop and very friendly and experienced staff. Assistant Manager Sandra especially helpful.

Respuesta de Hays Travel - Ashford

Respuesta de Hays Travel - Ashford
Attention to detail when booking and knowledge of staff,especially Sandra at the Ashford Kent branch.

Respuesta de Hays Travel - Ashford
Holly was very helpful .The girls in Hayes are always so nice and always help us with anything to do with booking a holiday.

Respuesta de Hays Travel - Ashford
we were help in finding our holiday. not rushed, gave us lots of info to take away to choose what we liked.
Returned a couple of days later and was help by Sandra she did all the phone calls to the tour operaters and help with everything we needed. very happy with our experience with Hays Travel.

Respuesta de Hays Travel - Ashford
Sandra is very knowledgeable and always goes the extra mile to make sure we get the holiday we are looking for.

Respuesta de Hays Travel - Ashford
Very helpful and knowledgeable sales person. Well explained.

Respuesta de Hays Travel - Ashford

Respuesta de Hays Travel - Ashford
Excellent expert advice from Sandra inspired by an impressive understanding of our objectives. Thank you!

Respuesta de Hays Travel - Ashford
Allways use hays..the girls at ashford allways go above and beyond....lovely staff

Respuesta de Hays Travel - Ashford
Hollie the manager who booked our holiday for us was very professional and very likeable. She was very chatty and made it a very enjoyable experience

Respuesta de Hays Travel - Ashford
Very helpful and found what I was looking for . Good service and chatty answered any questions I had

Respuesta de Hays Travel - Ashford
Anne-Louise was polite, helpful and informative. Helped us find the best hotel and checked some other sites (trip advisor etc) to see if there was any negative feedbacks and positive reviews.

Respuesta de Hays Travel - Ashford
The lady who helped us was extremely helpful, nothing was to much trouble. Even down down to finding early morning flights, booking extra leg room and meals. And sorting out our hoilday
insurance, and recommended airport parking and booked it all for us . Over all very pleasant experience, and we will definitely be using hays travel next year when booking a hoilday with our grand children's, and daughter. 10/10

Respuesta de Hays Travel - Ashford
Sandra looked after us very well, answering our questions. She was also very patient and didn't mind how long we took.

Respuesta de Hays Travel - Ashford

Respuesta de Hays Travel - Ashford
Holly was lovely always wiling to help, very patient with me, answering all questions and make thinks as easy as possible for us a gold star ⭐ for her
Have used hollys experience and expertise in the past alway come away from shop happy

Respuesta de Hays Travel - Ashford
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