Hays Travel - Ashford Opiniones 

681
TrustScore: 5 sobre 5

4,9

3 County Square Shopping Centre, TN23 1YA Ashford, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The lovely young lady was very helpful in helping us choose a lovely break away. As we had no idea what we were looking for, she kindly gave us lots of options, including our preferences, dates times... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely amazing customer service from Sandra in the Ashford branch, I’ve booked a holiday for me and my Son to go away December next year, she has kept me updated via emails or phone calls definite... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a bit of a dilemma in that we knew what we wanted but was nervous to do the bookings online. So we ventured to visit Hays in Ashford and was lucky enough to be greeted by Tracy. Our experience... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful colleagues. Very attentive and knowledgeable. Went the extra mile to get the holiday that I wanted. Highly recommend booking through them

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 3 County Square Shopping Centre, TN23 1YA, Ashford, Reino Unido

  • 01233469609

4,9

Excelente

TrustScore: 5 sobre 5

681 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(681)

119.160 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Assistant very knowledgeable

Assistant very knowledgeable . Spent time getting to know what we wanted. Came up with ideas. Was in touch by email throughout the process.

4 de febrero de 2026
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Respuesta de Hays Travel - Ashford

Hi, thank you for leaving such a lovely review, it was a pleasure to help you book your holiday.

Kind regards,

Anne-Louise

Valorada con 5 estrellas sobre 5

Sandra was amazing in booking both our…

Sandra was amazing in booking both our holidays and also thank you to Hollie for helping out again ..

25 de enero de 2026
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Respuesta de Hays Travel - Ashford

Hello, thank you for taking the time to leave a review, it was a pleasure to get this booked for you.
Many thanks
Hays Travel Ashford

Valorada con 5 estrellas sobre 5

very good

very good employee of your Company- Anne-Louise

1 de febrero de 2026
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Respuesta de Hays Travel - Ashford

Thank you leaving a lovely review, it was my pleasure to help.

Kind regards,

Anne-Louise

Valorada con 5 estrellas sobre 5

Lovely atmosphere for Holiday shopping.

Lovely atmosphere in the shop and very friendly and experienced staff. Assistant Manager Sandra especially helpful.

24 de enero de 2026
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Respuesta de Hays Travel - Ashford

Thank you for taking the time to leave us such lovely feedback, we are pleased to hear that you were happy with our service. You will have a lovely time.
Many thanks
Hays Travel Ashford

Valorada con 5 estrellas sobre 5

Satisfied customers.

Attention to detail when booking and knowledge of staff,especially Sandra at the Ashford Kent branch.

20 de enero de 2026
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Respuesta de Hays Travel - Ashford

Hi, thank you for taking the time to leave such a lovely review :)

Valorada con 5 estrellas sobre 5

Holly was very helpful .The girls in…

Holly was very helpful .The girls in Hayes are always so nice and always help us with anything to do with booking a holiday.

26 de enero de 2026
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Respuesta de Hays Travel - Ashford

Thank you for leaving us such a lovely review, it is always our pleasure to help you with booking your holidays.
Many thanks
Hays Travel Ashford

Valorada con 5 estrellas sobre 5

we were help in finding our holiday

we were help in finding our holiday. not rushed, gave us lots of info to take away to choose what we liked.
Returned a couple of days later and was help by Sandra she did all the phone calls to the tour operaters and help with everything we needed. very happy with our experience with Hays Travel.

27 de enero de 2026
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Respuesta de Hays Travel - Ashford

Hello Paul
Thank you for taking the time to leave us such a lovely review, it is very much appreciated. We are pleased to hear that you were happy with our service.
Many thanks
Hays Travel Ashford

Valorada con 5 estrellas sobre 5

Excellent expert advice from Sandra

Excellent expert advice from Sandra inspired by an impressive understanding of our objectives. Thank you!

24 de enero de 2026
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Respuesta de Hays Travel - Ashford

Thank you for taking the time to leave us such a lovely review it is very much appreciated and my pleasure to be able to book this for you.
Thank you - Sandra
Hays Travel Ashford

Valorada con 5 estrellas sobre 5

Best service allways

Allways use hays..the girls at ashford allways go above and beyond....lovely staff

23 de enero de 2026
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Respuesta de Hays Travel - Ashford

Hi, Thank you for leaving such a lovely review! glad we could help sort another trip for you :) - Ashford Branch

Valorada con 5 estrellas sobre 5

Hollie the manager who booked our…

Hollie the manager who booked our holiday for us was very professional and very likeable. She was very chatty and made it a very enjoyable experience

21 de enero de 2026
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Respuesta de Hays Travel - Ashford

Thank you for your review and kind words. We are glad that you enjoyed the experience and that we were able to book your holiday for you.
Many thanks
Hays Travel Ashford

Valorada con 5 estrellas sobre 5

Have used the travel shop few times always helpful

Very helpful and found what I was looking for . Good service and chatty answered any questions I had

19 de enero de 2026
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Respuesta de Hays Travel - Ashford

Hi, Thank you for taking the time to leave us a review! we glad we could organise another trip for you, thank you for choosing Hays again! - Hays Ashford :)

Valorada con 5 estrellas sobre 5

Anne-Louise was very helpful

Anne-Louise was polite, helpful and informative. Helped us find the best hotel and checked some other sites (trip advisor etc) to see if there was any negative feedbacks and positive reviews.

21 de enero de 2026
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Respuesta de Hays Travel - Ashford

Hi Colin, thank you for taking the time to leave this lovely review! we are glad we could help you with organising this trip - Hays Travel Ashford :)

Valorada con 5 estrellas sobre 5

Pleasant, experience, nothing to much trouble

The lady who helped us was extremely helpful, nothing was to much trouble. Even down down to finding early morning flights, booking extra leg room and meals. And sorting out our hoilday
insurance, and recommended airport parking and booked it all for us . Over all very pleasant experience, and we will definitely be using hays travel next year when booking a hoilday with our grand children's, and daughter. 10/10

10 de enero de 2026
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Respuesta de Hays Travel - Ashford

Hi, Thank you for taking the time to leave this amazing review for us! we look forward to helping you book in the future - Hays Ashford

Valorada con 5 estrellas sobre 5

Sandra looked after us very well

Sandra looked after us very well, answering our questions. She was also very patient and didn't mind how long we took.

16 de enero de 2026
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Respuesta de Hays Travel - Ashford

Hi, Thank you for taking the time to leave such a lovely review! - Hays Travel Ashford

Valorada con 5 estrellas sobre 5

Staff very informative

Staff very informative, and polite.

16 de enero de 2026
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Respuesta de Hays Travel - Ashford

Thank you so much for taking the time to leave a review, it was a pleasure to help you book your holiday.

Kind regards,
Anne-Louise

Valorada con 4 estrellas sobre 5

Holly was lovely always wiling to help

Holly was lovely always wiling to help, very patient with me, answering all questions and make thinks as easy as possible for us a gold star ⭐ for her
Have used hollys experience and expertise in the past alway come away from shop happy

8 de enero de 2026
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Respuesta de Hays Travel - Ashford

Thank you for leaving a lovely review and for choosing to book with Hays Travel again - Team Ashford

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