Kay listened to what we wanted from our bespoke holiday, arranged all the flights to 3 locations and helped us choose our hotels. She was very knowledgeable in attractions and things to see in one of... Ver más
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The attention to detail on our recent cruise was second to none! From the booking process until our return everything went like clockwork! We are elderly, which made the excellent planning very import... Ver más
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All the staff in the Ayr branch are great. Nicola booked our holiday for us but felt like the whole team contributed to making it right for us with advice on hotels and activities. We left with a holi... Ver más
La empresa ha respondido
We have been booking our holidays at Hayes for years now and they are Amazing! ..staff are Amazing Excellent Customer Service x
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
5 Alloway Street, KA7 1SP, Ayr, Reino Unido
- 01292840294
4,9
Excelente
576 opiniones
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Everything made easy for this elderly…
Everything made easy for this elderly traveller! Requests dealt with quickly and efficiently. Polite and helpful staff.
4 de enero de 2026
Respuesta de Hays Travel - Ayr
Thank you very much for your kind feedback, it's greatly appreciated, Kay
helpful pleasant staff
12 de diciembre de 2025
Respuesta de Hays Travel - Ayr
Thank you very much for your kind comments, it's greatly appreciated, Louise
amazing service as always in ayr
2 de diciembre de 2025
Respuesta de Hays Travel - Ayr
Thank you very much for your kind feedback, it's greatly appreciated, Kay
Lanzarote Holiday
We were greeted warmly by the staff and new our names. We were given all information we requested right away for our holiday we wanted and were more than happy to continue there and then.
7 de diciembre de 2025
Respuesta de Hays Travel - Ayr
Thank you for the lovely feedback
Abbi was Very helpful and dealt with…
Abbi was Very helpful and dealt with our booking in a very professional manner
21 de noviembre de 2025
Respuesta de Hays Travel - Ayr
Thanks so much for your kind words...It means a lot Thanks Abbi :)
Respuesta de Hays Travel - Ayr
Thank you for your kind review, very much appreciated.
Louise helped me book a trip to…
Louise helped me book a trip to Lapland! She was extremely patient, helpful and informative. I will definitely contact Louise in future to book another holiday.
26 de noviembre de 2025
Respuesta de Hays Travel - Ayr
Thank you very much for your kind feedback , it's greatly appreciated, Louise
Respuesta de Hays Travel - Ayr
Thank you for your kind feedback. Nicola :)
Nicola is fantastic what a breath of…
Nicola is fantastic what a breath of fresh air.
we saw a deal on face book for the world cup so we phoned Nicola i think she was more excited than we were... we had a few changes to the deal and that wasnt a problem. So its off to the USA we go thanks again Nicola
20 de noviembre de 2025
Respuesta de Hays Travel - Ayr
Thank you so much for the lovely feedback and CMON SCOTLAND lol
Louise in Ayr branch was very helpful &…v
Louise in Ayr branch was very helpful & patient in helping my mum & I in booking our holiday!
19 de noviembre de 2025
Respuesta de Hays Travel - Ayr
Thank you very much for your kind feedback, it's greatly appreciated, Louise
amazing staff
amazing staff, very responsive and could not be any more helpful . I actually live 250 miles away from this branch and wouldn't trust anyone else to book my holidays
14 de noviembre de 2025
Very easy to book and the staff were…
Very easy to book and the staff were friendly and explained everything. Would definitely use them again
26 de octubre de 2025
Respuesta de Hays Travel - Ayr
Thanks for the lovely feedback Britney
I got so much help with things I'm not…
I got so much help with things I'm not to sure about
24 de octubre de 2025
Respuesta de Hays Travel - Ayr
Thank you so much for your kind review. Much appreciated.
Best travel agents in ayrshire
Best travel agents in ayrshire
We book every year 2-3 hollidays with the girls they are all very helpful and cheery
22 de octubre de 2025
Respuesta de Hays Travel - Ayr
Thank you so much for your kind review, very much appreciated.
From entering the Ayr shop
From entering the Ayr shop, we were welcomed by shop manager Louise. We have booked holidays with Louise for over 20 years. She is great to deal with. Very knowledgeable and informative, and a lovely person.
24 de octubre de 2025
Respuesta de Hays Travel - Ayr
Thank you very much Jim for your lovely comments, it is really appreciated, Louise
Very informative & friendly staff…
Very informative & friendly staff booked with Hay’s before & wouldn’t go anywhere else. Thanks very much to Louise who dealt with my booking.
19 de octubre de 2025
Respuesta de Hays Travel - Ayr
Thank you very much for the kind feedback, it's greatly appreciated, Louise
Florida 2027
Louise was excellent helping us book our holiday to florida 2027 nothing was a bother for her with me asking so many questions
18 de octubre de 2025
Respuesta de Hays Travel - Ayr
Thank you so much for the lovely feedback cheers Louise
I left with a smile
I came into my nearest shop after scrolling for hours at home with no luck finding any good flight times or what we were looking for, Kay listened and gave me other options I hadn't thought of and we managed to book my holiday with ease for less money by choosing a different airport to fly with, I certainly left feeling valued and smiling!
9 de octubre de 2025
Respuesta de Hays Travel - Ayr
Thank you very much for your lovely feedback, it's greatly appreciated, Kay
The staff where brilliant and the young…
The staff where brilliant and the young lady dealing with us Britney fantastic service from her xx
28 de septiembre de 2025
Respuesta de Hays Travel - Ayr
thank you very much for your kind feedback, it's greatly appreciated, Britney
Choosing Cruise options
Britney had great knowledge on what we were looking for and helped us shape the cruise, particularly where there was more than one option to consider.
21 de septiembre de 2025
Respuesta de Hays Travel - Ayr
Thanks for the lovely feedback. Britney
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