Kay listened to what we wanted from our bespoke holiday, arranged all the flights to 3 locations and helped us choose our hotels. She was very knowledgeable in attractions and things to see in one of... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Kay listened to what we wanted from our bespoke holiday, arranged all the flights to 3 locations and helped us choose our hotels. She was very knowledgeable in attractions and things to see in one of... Ver más
La empresa ha respondido
The attention to detail on our recent cruise was second to none! From the booking process until our return everything went like clockwork! We are elderly, which made the excellent planning very import... Ver más
La empresa ha respondido
All the staff in the Ayr branch are great. Nicola booked our holiday for us but felt like the whole team contributed to making it right for us with advice on hotels and activities. We left with a holi... Ver más
La empresa ha respondido
We have been booking our holidays at Hayes for years now and they are Amazing! ..staff are Amazing Excellent Customer Service x
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
5 Alloway Street, KA7 1SP, Ayr, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The staff are very nice & take time to find better things for you. Will go back .

Respuesta de Hays Travel - Ayr
Kay helped us book an all inclusive holiday for five of us in Turkey. Her customer care was outstanding. She’s very knowledgeable on the area and other areas to give us the best hotel. We couldn’t have asked for any better. We will be back to book again with you ⭐️
Adams Family

Respuesta de Hays Travel - Ayr
Perfect customer service and we got exactly what we asked for

Respuesta de Hays Travel - Ayr
The staff were so helpful in the Ayr branch especially Abbie from looking for a holiday and explaining all the offers that were available to helping us find the right holiday package

Respuesta de Hays Travel - Ayr
They made us feel welcome didn’t rush us
Gave us plenty of options we even got a pen lol honestly everyone if your looking for a holiday you won’t go wrong with these ladies especially Nicola

Respuesta de Hays Travel - Ayr
Our flights and car hire were carried out very professionally and efficiently by Abbi.She was very friendly and the experience was great.This is the second time we have used Hays travel agency,and we'd have no hesitation in using them again.

Respuesta de Hays Travel - Ayr
It was the easiest way to book my holiday excellent staff, everything was done on the phone, first class experience 👍

Respuesta de Hays Travel - Ayr
Needed to book a particular hotel & flights for specific dates in April 2026. Kay was able to sort this very quickly & at a good price. All done in less than 30mins. Great customer service with a smile. Thanks

Respuesta de Hays Travel - Ayr
Great service and excellent staff.

Respuesta de Hays Travel - Ayr

Respuesta de Hays Travel - Ayr
Was all very easy. contacted via fb messenger and response was very quick. Explained what we were looking for and perfect holiday found and booked!

Respuesta de Hays Travel - Ayr
As always Kay couldn’t have been more helpful. Kay makes booking and all arrangements stress less. Would not use another travel agent

Respuesta de Hays Travel - Ayr
thank you so much again kay at hays ayr and the girls .As always amazing team to book my future holidays 😎
Looking forward to many more super exciting

Respuesta de Hays Travel - Ayr
Nic was lovely, patient, knowledgeable and nothing was too much trouble

Respuesta de Hays Travel - Ayr
In one word Nicola, we have been booking our holidays in the Ayr branch for many years. Nicola is professional, always helpful and goes that extra wee bit

Respuesta de Hays Travel - Ayr
Very helpful go the extra mile very efficiebt & knowledgeable Woukd strongly recommend the staff there in particular Kay

Respuesta de Hays Travel - Ayr
Britney went above and beyond the norm to sort the right holiday for us

Respuesta de Hays Travel - Ayr

Respuesta de Hays Travel - Ayr
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.