Hays Travel - Barnard Castle Opiniones 

560
TrustScore: 5 sobre 5

4,9

24 Horsemarket, DL12 8LZ Barnard Castle, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As always, staff at Barnard Castle branch provided a first class service. Vanda knows her stuff! Was able to give us great advice and booked everything immediately. We’ve had enough of trying to navig... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

VEry helpful assistants, one for money exchange, one for unexpected holiday booking. She explored a number of options regarding flights, dates, etc and found something suitable for me at a reasonable... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always book our holidays with Vanda, nothings too much trouble, she gets it right everytime, wouldn’t have anyone else plan our holidays or breaks away.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Vanda in Barnard Castle branch was fantastic. She helped us trying to put together a last minute package to a lesser know area. We eventually decided not to go with it as there wasn't any decent acco... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 24 Horsemarket, DL12 8LZ, Barnard Castle, Reino Unido

  • 01833 348215

4,9

Excelente

TrustScore: 5 sobre 5

560 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(560)

118.901 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer service

Never having been on a cruise before it was so helpful
to have a kind and knowledgeable member of staff (Vanda) talk us through and answer all the questions we needed to know regarding a Fred Olsen round UK cruise, booking the trip was so easy.

15 de marzo de 2026
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Respuesta de Hays Travel - Barnard Castle

Thank you for taking the time to send some feedback. It was great to see you both in branch and I enjoyed helping you get your holiday booked. Vanda

Valorada con 5 estrellas sobre 5

Special Birthday Trip

Thank you again Hays Travel Barnard Castle & Vanda for all your help in arranging my special birthday trip for next year..
Vanda took the time to sit & help us plan & looked at reviews etc with us, it really makes a difference when companies go above & beyond to help.

4 de marzo de 2026
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Respuesta de Hays Travel - Barnard Castle

It was a great to see you in branch and a pleasure to be a part of your birthday planning and to help you get booked. Vanda

Valorada con 5 estrellas sobre 5

Summer holiday

The staff at hays barnard castle are very professional went out of there way to get us the holiday we wanted at the price we wanted
Thank you

27 de febrero de 2026
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Respuesta de Hays Travel - Barnard Castle

Thank you for taking the time to send us some feedback. It was lovely to see you in branch and to be able to help you get your holiday booked. Vanda

Valorada con 5 estrellas sobre 5

Vanda was wonderful

Vanda was wonderful, so helpful. We didn’t really know where we wanted to go other than winter sun for 3/4 days. Helped us navigate our way to our destination based on our preferences. Listened, suggested and sorted us out exactly what we wanted. Very professional yet approachable. Will definitely be coming back ! Thankyou

28 de febrero de 2026
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Respuesta de Hays Travel - Barnard Castle

Thank you for your kind review! I hope you have an amazing time. Thanks, Vanda

Valorada con 5 estrellas sobre 5

We enjoyed the whole experience of…

We enjoyed the whole experience of booking at a proper travel agents rather than on the net. Also the young lady who served us couldn’t have been more helpful.

1 de marzo de 2026
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Respuesta de Hays Travel - Barnard Castle

Thank you for your lovely review! I hope you have an amazing time and I will look forward to seeing you in the future. Thanks, Amelia

Valorada con 5 estrellas sobre 5

Efficient and polite

Efficient and polite

21 de febrero de 2026
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Respuesta de Hays Travel - Barnard Castle

Thank you for your lovely review! I hope you have an amazing holiday - Thanks, Lucy

Valorada con 5 estrellas sobre 5

Very polite and friendly

Very polite and friendly. We got the holiday we wanted, very happy with the result in store.

27 de febrero de 2026
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Respuesta de Hays Travel - Barnard Castle

Thank you for your lovely review! I hope you have an amazing holiday and I will look forward to hearing all about it. Thanks, Hollie

Valorada con 5 estrellas sobre 5

Great service

Great service - incredibly helpful & friendly.
Highly recommended.

14 de febrero de 2026
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Respuesta de Hays Travel - Barnard Castle

Thank you for taking the time to send us some feedback. It was great to help you get your holiday booked. Lucy

Valorada con 5 estrellas sobre 5

usual excellent service from Lucy

usual excellent service from Lucy, efficient, polite, helpful

21 de febrero de 2026
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Respuesta de Hays Travel - Barnard Castle

Thank you for taking the time to give us some feedback. It is always great to help you get your holiday booked. Lucy

Valorada con 5 estrellas sobre 5

Good Customer Service

Excellent staff with Excellent knowledge.
We have used Hayes Travel at Barnard Castle for a few years now,.we have always had Excellent service.
All staff are always very friendly and go that extra mile to help you find your perfect holiday.
Keep up the good work

13 de febrero de 2026
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Respuesta de Hays Travel - Barnard Castle

Thank you for your lovely review! We all hope you have an amazing holiday and look forward to speaking with you soon. Thanks, Team Barnard Castle

Valorada con 5 estrellas sobre 5

Holiday booking was made very easy by…

Holiday booking was made very easy by great advice and all round helpfulness.

15 de febrero de 2026
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Respuesta de Hays Travel - Barnard Castle

Thank you for your lovely review! It was a pleasure speaking with you and I will look forward to speaking in the future. Thanks, Vanda

Valorada con 5 estrellas sobre 5

Excellent service and with a smile

We were very well received by Hollie, she explained everything very well, talked us through all we needed to know, she was very friendly and thorough, made our experience a good one, we have used Hays for a number of years now, always very well looked after, thank you.

15 de febrero de 2026
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Respuesta de Hays Travel - Barnard Castle

Thank you for your lovely review, it was great to meet you! I hope you have an amazing holiday! Thank you, Hollie

Valorada con 5 estrellas sobre 5

Excellent service from Amelia at the…

Excellent service from Amelia at the Hays Travel Barnard Castle branch. Took time to look into our options as a family and helped us book our holiday, parking and travel insurance all in one go. Would highly recommend.

29 de enero de 2026
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Respuesta de Hays Travel - Barnard Castle

Thank you for taking the time to write this lovely review! I hope you have an amazing holiday! thanks, Amelia

Valorada con 5 estrellas sobre 5

We had a great experience booking our…

We had a great experience booking our holiday. Vanda our travel agent was fantastic and extremely helpful and knowledgeable. We always book with Hays such great service.

23 de enero de 2026
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Respuesta de Hays Travel - Barnard Castle

Thank you for your lovely review! We hope you have an amazing holiday and look forward to speaking with you soon. Thanks, Amelia

Valorada con 5 estrellas sobre 5

Barnard Castle office has a lovely atmosphere

Barnard Castle office has a lovely atmosphere we had to wait a while this was not a problem. When we saw Lucy she was great had everything double checked and we were all booked up. Keep up the great work

1 de febrero de 2026
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Respuesta de Hays Travel - Barnard Castle

Thank you for your lovely review! We hope you have an amazing holiday and we look forward to seeing you soon. Thanks, Lucy & Amelia

Valorada con 5 estrellas sobre 5

Hays Barnard Castle…

Excellent service from a young lady called Amelia. Making our holiday booking easy and stress free.

1 de febrero de 2026
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Respuesta de Hays Travel - Barnard Castle

Thank you for your lovely review. I hope you have an amazing time in Venice! Thanks, Amelia

Valorada con 5 estrellas sobre 5

Great work by Hollie

Thank you Hollie for all your help in booking our holiday to Croatia. From my initial phone call, Hollie explored exactly what we were looking for, so when we arrived at the Agents our options were already there. Decided on THE holiday, and now have something exciting to look forward to.

1 de febrero de 2026
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Respuesta de Hays Travel - Barnard Castle

Thank you for your lovely review. I hope you have an amazing time. Thanks, Amelia

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