Hays Travel - Belper Opiniones 

680
TrustScore: 5 sobre 5

4,9

29c King Street, DE56 1PX Belper, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After having my upcoming booking cancelled by JustYou, went into my local Hays branch and spoke to Clare, she was really helpful and very knowledgeable of the area we wanted to go to. Nothing was too... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Angela is great - we had seen a holiday advertised, but by the time we went in to book, it was no longer available. She looked at what was originally on offer and then found very similar options, but... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We went in to Belper Hayes Travel with an idea of what we wanted and Angela found the exact one for us with a minimum of fuss and we were through all the formalities and information in half an hour. V... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nearly always book with Hays because we like the personal touch which makes questions easy and straightforward. Also staff are knowledgeable didn’t have any clue where to go but no problem soon sorted... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 29c King Street, DE56 1PX, Belper, Reino Unido

  • 01773297044

4,9

Excelente

TrustScore: 5 sobre 5

680 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(680)

127.122 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Clare was extremely helpful

Clare was extremely helpful, understood what we were looking for and very patient. Didn’t rush us with the booking and clearly explained everything.

10 de marzo de 2026
Logotipo de Hays Travel - Belper

Respuesta de Hays Travel - Belper

We appreciate you taking a moment to share your kind words. We're so glad to hear that you found our team member helpful and patient during your booking experience. - Clare

Valorada con 5 estrellas sobre 5

Happy Holidays We felt we were being treated extremely…

We felt we were being treated extremely well, we told them what we were looking for.
They dealt with our requirements very well,and found us a great holiday.
The assistant was very helpful and pleasant and found us a good deal.

9 de marzo de 2026
Logotipo de Hays Travel - Belper

Respuesta de Hays Travel - Belper

Thank you so much for taking the time to leave feedback it is very much apricated, it was a pleasure looking after you both and lovely chatting with you both too. Kindest Regards Clare

Valorada con 5 estrellas sobre 5

Fantastic service as always

Fantastic service as always. Staff are always welcoming and helpful.

7 de marzo de 2026
Logotipo de Hays Travel - Belper

Respuesta de Hays Travel - Belper

was lovely to see you again . Hope you have an amazing time away and look forward to hearing all about it on your return Ange:-)

Valorada con 5 estrellas sobre 5

Sharon was very helpful and got us…

Sharon was very helpful and got us exactly what we wanted

3 de marzo de 2026
Logotipo de Hays Travel - Belper

Respuesta de Hays Travel - Belper

Thank you so much for the review . i shall make sure Sharon hears about it . very pleased she got you exactly what you wanted Ange :-)

Valorada con 4 estrellas sobre 5

Helpful staff even though they were…

Helpful staff even though they were having problems with the internet during the time we were choosing our hotel & flights

27 de febrero de 2026
Logotipo de Hays Travel - Belper

Respuesta de Hays Travel - Belper

Hi Janet,

We're glad you found our staff helpful, even with the internet issues. We appreciate your patience and thank you for your feedback!

Hays Travel Belper

Valorada con 5 estrellas sobre 5

I’ve never booked a holiday via a…

I’ve never booked a holiday via a travel agent before but after my experience with Clare at the Belper branch I’l never book online again . Firstly , Clare was professional but more than that she was warm , friendly and accommodating.
For me however she had “ the personal touch’. There was no hard sell, she listened to my requirements and showed me what my options were and saved me money compared to the prices I’d seen online. What struck me most was this. Obviously Clare is in a sales led job but her interpersonal skills were way above what I’d expect . She was very relatable and when I explained I was booking this trip after a recent loss she was totally understanding and empathetic. Clare is clearly an asset to your company . If only all sales reps had this degree of customer service. Thank you Clare for listening to me and allowing me time to ventilate and taking the pressure away from trying to arrange a holiday by myself at this difficult time . Il be booking with you from here on in .

26 de febrero de 2026
Logotipo de Hays Travel - Belper

Respuesta de Hays Travel - Belper

Good Morning,

We appreciate your wonderful feedback. It's great to hear that your experience was so positive, especially during a difficult time. We're so pleased that our team member provided such supportive and helpful service, making your booking experience easier. We look forward to assisting you with future travel plans.

Kindest Regards, Hays Travel Belper

Valorada con 5 estrellas sobre 5

Agent was incredibly helpful and great…

Agent was incredibly helpful and great fun to deal with. Very friendly atmosphere in general with nothing too much trouble

20 de febrero de 2026
Logotipo de Hays Travel - Belper

Respuesta de Hays Travel - Belper

We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that you found our team helpful and friendly. - Corinne

Valorada con 5 estrellas sobre 5

Sharon

Sharon, found us a lovely holiday in Italy.. organised very well as usual.
Belper our go to place for Hays travel and we put our continuing trust in them for another great time away.

1 de febrero de 2026
Logotipo de Hays Travel - Belper

Respuesta de Hays Travel - Belper

We're happy to hear that we found you a lovely holiday in Italy and that it was well-organized. We appreciate your continued trust in us for your travel needs. - Sharon

Valorada con 5 estrellas sobre 5

We went into Hays

We went into Hays, unsure and unclear on exactly what we wanted from our holiday. Connie was exceptional in how she listened, understood what we wanted from our holiday and the. We worked together to created the perfect holiday, all within 30mins!

12 de febrero de 2026
Logotipo de Hays Travel - Belper

Respuesta de Hays Travel - Belper

Thank you so much for the lovely reply. You and the family are going to have a wonderful time with lots of memories made.
Kind Regards
Corinne

Valorada con 5 estrellas sobre 5

Lovely experience

Lovely experience, very helpful and informative.
Thanks again Mia.

11 de febrero de 2026
Logotipo de Hays Travel - Belper

Respuesta de Hays Travel - Belper

Thank you for taking the time to leave such lovely feedback it was a pleasure to help you with your booking - Mia

Valorada con 5 estrellas sobre 5

Friendly helpful staff

15 de febrero de 2026
Logotipo de Hays Travel - Belper

Respuesta de Hays Travel - Belper

Thank you for your review and for booking your Cruise with us . I hope you have a lovely time away . Cant wait to hear all about it Ange :-)

Valorada con 5 estrellas sobre 5

Clare was approachable

Clare was approachable, knowledgable and great to talk to.
She managed to get us a great deal on the holiday that we wanted.

8 de febrero de 2026
Logotipo de Hays Travel - Belper

Respuesta de Hays Travel - Belper

Thank you for your response. I shall pass this on the Clare as she will be really happy to hear this . Kind regards Angela :-)

Valorada con 5 estrellas sobre 5

Belper branch booking

The ladies in the branch (Belper)couldn’t have been more helpful. Went in not knowing what cruise I wanted. They took lots of time showing and explaining various options to me. Nothing was to much trouble.
After deciding on my cruise, the booking was completed again with everything being explained to me.
Will definitely be back and would recommend anyone to visit the branch
Thank you.

11 de febrero de 2026
Logotipo de Hays Travel - Belper

Respuesta de Hays Travel - Belper

Good Morning,

We appreciate your feedback! We're so happy to hear that the team was helpful in explaining the various cruise options. We are glad that you felt comfortable and will visit us again.

Kindest Regards,
Corinne & Mia :)

Valorada con 5 estrellas sobre 5

Thank you all at Hayes Travel Belper…

Thank you all at Hayes Travel Belper branch for your assistance given to us helping us to decide on our Holiday Choice. The staff were polite and helpful in answering all our questions guiding us through the booking process for our future forthcoming holiday.

12 de febrero de 2026
Logotipo de Hays Travel - Belper

Respuesta de Hays Travel - Belper

Hi David,

We appreciate you taking the time to leave us such a positive review. I'm so glad I could assist you in choosing your holiday and guide you through the booking process. We all hope to see you again soon!

Kind Regards,
Antonia :)

Valorada con 5 estrellas sobre 5

My visit to Hays travel at Belper to…

My visit to Hays travel at Belper to book a holiday was as always a marvellous experience. Corinne is always, very knowledgeable, efficient and friendly.

10 de febrero de 2026
Logotipo de Hays Travel - Belper

Respuesta de Hays Travel - Belper

Thank you so much for the wonderful feedback. It's a pleasure to always have you in branch and this trip is going to be extra special.
Kind Regards,
Corinne

Valorada con 5 estrellas sobre 5

The staff in Hays Belper are always so…

The staff in Hays Belper are always so helpful & welcoming. They understand my questions & answer them. Corrine was lovely yesterday and I now have my holiday booked with her help

11 de febrero de 2026
Logotipo de Hays Travel - Belper

Respuesta de Hays Travel - Belper

Hi Marion,

We're so happy to hear that our team is helpful and welcoming. It's great to know that you feel understood and now have your amazing holiday booked! Thank you for your review!

Kind Regards,
Corrine :)

Valorada con 5 estrellas sobre 5

Very good would use them again

Very good would use them again

4 de febrero de 2026
Logotipo de Hays Travel - Belper

Respuesta de Hays Travel - Belper

Hi Sally ,

It was a pleasure doing your booking, we hope to see you again!

Kindest Regards,
Toni

Valorada con 5 estrellas sobre 5

Hays Belper

The staff at Belper always manage to find everything we are looking for for

10 de febrero de 2026
Logotipo de Hays Travel - Belper

Respuesta de Hays Travel - Belper

Hi Jeremy,

Thank you for your fantastic review, it's always a pleasure to find your holidays.

Kindest Regards,

Hays Travel Belper :)

Valorada con 5 estrellas sobre 5

I will always book through Hays

I first booked through Hays Belper last year, and now book all my breaks and holidays through them
Very knowledgeable staff who always seek best offers for you, and peace of mind that they look after you through the whole process

6 de febrero de 2026
Logotipo de Hays Travel - Belper

Respuesta de Hays Travel - Belper

We appreciate you choosing us for your travel needs! We're happy to hear that our knowledgeable staff consistently find the best offers and provide peace of mind throughout the booking process. - Hays Travel Belper

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más