Girls in Billingham branch are always helpful, professional and friendly. We knew what we wanted but they booked it for us and sorted our insurance and printed off our paperwork. They guided us on dow... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I emailed Abbie, like we always do, about the price for our usual trip to Torremolinos next June. She came back with a great price. I said we would go in yesterday to book it & pay the deposit. Abbie... Ver más
Really welcoming staff at our local branch, just returned from a family holiday where we were supported every step of the way to make sure we were fully prepared. Returned from holiday and went to exc... Ver más
La empresa ha respondido
I have always been happy to give a good review for Hays travel. I have booked many times with them and always been very happy with the friendly, professional and helpful attitude from the staff. I hav... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
61 Queensway, TS23 2ND, Billingham, Reino Unido
- 01642 535822
5,0
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very helpful ,very effient
20 de julio de 2026
Respuesta de Hays Travel - Billingham
Thank you for taking the time to leave us a 5 star review. I hope you have a fab time in Albufeira
Thanks, Charlotte
Gemma was very professional once again
Gemma was very professional once again, helpful and confident in what she does. Sorted our cruise out very quickly and promised to chase up a benefit for using DDS card.
16 de julio de 2026
Respuesta de Hays Travel - Billingham
Thank you so much for your 5* review. It's much appreciated! It was lovely to see you both in branch and we all hope you have a wonderful time on the Aurora. Kind regards, Gemma x
All the girls in hays billingham are…
All the girls in hays billingham are fantastic so friendly and helpful and nothing is a problem we always go there to book our holiday as we know we will be looked after
16 de julio de 2026
Respuesta de Hays Travel - Billingham
Thank you so much for your lovely feedback. It's always a pleasure to see you both in branch and what a fabulous trip you have to look forward to! Many thanks, Gemma x
Seamless booking as usual
Seamless booking as usual. Integration with P&O Cruises no problem.
16 de julio de 2026
Respuesta de Hays Travel - Billingham
Thank you so much for taking the time to leave us a 5* review. We hope you're having the best time on your cruise! Kind regards, Gemma :)
Abbie was great she looked at…
Abbie was great she looked at everything for me and some great suggestions
15 de julio de 2026
Respuesta de Hays Travel - Billingham
Thanks so much for leaving Abbie a 5* review. I'll be sure to pass your feedback on to her, I'm sure she'll be pleased. We all hope you have a lovely holiday. Kind regards, Gemma x
Five star experience again with Hays
As I've come to expect when I book with Hays over the 20+ years I have been using them. They were as always, professional, helpful, friendly and happy to answer any questions I had. Which is why I continue to book with them year after year.
10 de julio de 2026
Respuesta de Hays Travel - Billingham
Thank you for taking the time to leave me a 5 star review, i hope you have an amazing time in Spain. Thanks Paige
Brilliant service and staff as always
Brilliant service and staff as always. Amanda was great. Swift service and addressed my queries straight away. Nothing is ever too much trouble for all the staff at Hayes Travel Billingham.
9 de julio de 2026
Respuesta de Hays Travel - Billingham
Hi Nicola, thank you for leaving this lovely 5* review, we really appreciate it, I will pass this onto Amanda and we hope you have a fantastic holiday.
Many thanks, Annie:)
As usual a warm & friendly welcome from…
As usual a warm & friendly welcome from all the staff at Hays Billingham.
7 de julio de 2026
Respuesta de Hays Travel - Billingham
Hi Jayne, thank you for leaving this lovely 5* review, we hope you have an amazing time away.
Many thanks, Annie :)
Gemma was friendly and helpfull all the…
Gemma was friendly and helpfull all the way through the booking process
8 de julio de 2026
Respuesta de Hays Travel - Billingham
Hi Donald, this is lovely. Thank you for taking your time to leave this 5* review. I will pass this onto Gemma and we hope you have an amazing holiday.
Many thanks, Annie :)
Very happy shopping experience
The girls there are always friendly and go the extra mile to get you the best deal for your holiday.
7 de julio de 2026
Respuesta de Hays Travel - Billingham
Hi Barbara, thank you for leaving us this lovely 5* review we really appreciate it.
Many Thanks, Annie :)
Always get well looked after from the…
Always get well looked after from the staff
30 de junio de 2026
Respuesta de Hays Travel - Billingham
Thank you so much for booking and leaving this lovely review, thank you for your loyal custom over the years, Charlotte and the team :-)
Fantastic as always
Fantastic as always, wouldn’t go anywhere else to book a holiday.
Charlotte and the staff at the billingham branch were great and found us exactly what we wanted, did lots of searching to make sure if was the right place right price and right flight times, couldn’t ask for more
5 de julio de 2026
Respuesta de Hays Travel - Billingham
Thank you so much for your booking and leaving this review, it was a pleasure to be able to help you book another lovely holiday, I hope you have a lovely time. Charlotte
The staff in office are always a…
The staff in office are always a pleasure and sort my holidays out, I just mail them dates and breif and the always find me something suitable 😀
27 de junio de 2026
Respuesta de Hays Travel - Billingham
Hello. Thank you so much for leaving this 5 star review. It was a pleasure booking your holiday and I hope you have an amazing time in Thailand. Many thanks, Amanda :)
Great customer service & really…
Great customer service & really friendly, the team member checked on the computer for things that I didn't want & she really was very helpful 👍
2 de julio de 2026
Respuesta de Hays Travel - Billingham
Thank you so much for taking the time to leave us a 5* review. It's much appreciated and I will pass this feedback on to Amanda. Kind regards, Gemma x
Its alway a good exprience Mamyx
Its always a good experiance when we book at Hays as staff are friendly and always manage to book what you are lookimg for at a good price if they can in particular we often use Atherlie who is very good and knows what we like and when one returns from a holiday always get asked by email to drop in and let them know how our holiday went the staff are always intrested!
30 de junio de 2026
Respuesta de Hays Travel - Billingham
Hi Maureen, thank you for taking the time to leave us a 5* review, we really appreciate it. I will pass these lovely words onto Atherlie and we hope you have an amazing time in Benidorm :)
Many thanks, Annie
Very quick & straight forward too book…
Very quick & straight forward too book our holiday. Quickly followed by confirmation call & email. Amanda was super helpful & polite too.
30 de junio de 2026
Respuesta de Hays Travel - Billingham
Hi Laura, thank you for taking the time to leave us a 5* review, I will pass your lovely words onto Amanda.
Many thanks, Annie :)
Everyone we spoke to at Hays went…
Everyone we spoke to at Hays went above and beyond to help. Thank you
21 de junio de 2026
Respuesta de Hays Travel - Billingham
Thank you so much for your lovely review. We all hope you have an amazing holiday. Kind regards, Amanda x
Annie was so helpful she really helped…
Annie was so helpful she really helped me with booking my holidays very well manners
26 de junio de 2026
Respuesta de Hays Travel - Billingham
Thank You for taking the time to leave Annie a 5* review i will pass this on to her. thanks Paige
Was friendly and nothing was too much…
Was friendly and nothing was too much trouble.
23 de junio de 2026
Respuesta de Hays Travel - Billingham
Hi Alan, thank you for taking the time to leave this lovely 5* review, we really appreciate it and I will pass this on to Gemma.
Many thanks, Annie :)
Thanks Gemma
Gemma at the Billingham store has the patience of a saint and went out of her way to get us the best deal for our next holiday! Thank you for all your hard work and experience xxx
13 de junio de 2026
Respuesta de Hays Travel - Billingham
Thank you so much for leaving a 5* review for Gemma. I will pass this on to her. thanks Paige
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.