Girls in Billingham branch are always helpful, professional and friendly. We knew what we wanted but they booked it for us and sorted our insurance and printed off our paperwork. They guided us on dow... Ver más
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Consulta las opiniones de los clientes
I emailed Abbie, like we always do, about the price for our usual trip to Torremolinos next June. She came back with a great price. I said we would go in yesterday to book it & pay the deposit. Abbie... Ver más
Really welcoming staff at our local branch, just returned from a family holiday where we were supported every step of the way to make sure we were fully prepared. Returned from holiday and went to exc... Ver más
La empresa ha respondido
I have always been happy to give a good review for Hays travel. I have booked many times with them and always been very happy with the friendly, professional and helpful attitude from the staff. I hav... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
61 Queensway, TS23 2ND, Billingham, Reino Unido
- 01642 535822
5,0
Excelente
1 mil opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Polite and great care and attention …
Polite and great care and attention with booking.
1st class
20 de junio de 2026
Respuesta de Hays Travel - Billingham
Thank you for taking the time to leave us a review, have a lovely time away. Thanks Gemma :)
Very helpful and polite
19 de junio de 2026
Respuesta de Hays Travel - Billingham
Thank you for taking the time to leave us a review, have a lovely time away. Thanks Abbie :)
Brilliant girls
19 de junio de 2026
Respuesta de Hays Travel - Billingham
Hiya, , thank you for taking the time to leave us a lovely 5*review we really appreciate this. Thanks Paige
Respuesta de Hays Travel - Billingham
Hi Keith, thank you for taking the time to leave us a lovely 5*review we really appreciate this.
Many thanks, Annie :)
Great staff
17 de junio de 2026
Respuesta de Hays Travel - Billingham
Hi Kim, thank you for leaving us a 5* review we really appreciate it and we hope you have an amazing time in Krakow.
Many thanks, Annie :)
Louise was a great help explained clear…
Louise was a great help explained clear in what I wanted booked went great. Happy with the service I received 😀
17 de junio de 2026
Respuesta de Hays Travel - Billingham
Thank you for booking with us and taking the time out of your day to send this lovely review for Louise.
Staff very welcoming in the Billingham…
Staff very welcoming in the Billingham store. Atherlie was the lady we dealt with and she was very helpful and patient with us as we were deciding on a holiday. The booking process was very simple.
16 de junio de 2026
Respuesta de Hays Travel - Billingham
Thank you for booking with us and taking the time out of your day to send this lovely review for Atherlie, we pride ourselves in the service we give so thank you :-)
Our experience with Hays Travel in Billingham
Our experience with Hays Travel in Billingham over many years has been second to none. The staff are friendly, knowledgeable and extremely helpful and we have always been delighted with the arrangements they have made on our behalf. I always recommend them to friends and family. 5-star service every time.
14 de junio de 2026
Respuesta de Hays Travel - Billingham
Thank you for taking the time to leave Abbie a 5* review, have a lovely time away. Thanks Paige:)
Booked all my holidays with are local…
Booked all my holidays with are local hays travel,all the girls are lovely and very helpful 😊
7 de junio de 2026
Respuesta de Hays Travel - Billingham
Thank You for taking the time to leave Amanda a 5* review, we hope you have an amazing holiday. Kind regards, Paige
Always get good customer service…
Always get good customer service booking with you. All the staff at your Billingham branch are very helpful
9 de junio de 2026
Respuesta de Hays Travel - Billingham
Many thanks for the 5* review. That's lovely to hear! I will be sure to pass your comments on to Abbie. Kind regards, Paige
Annie was so patient and understanding…
Annie was so patient and understanding as there was six individual ladies to book thabkyou
12 de junio de 2026
Respuesta de Hays Travel - Billingham
Thank you so much for taking the time to leave us such a wonderful 5* review. I will be sure to pass your comments onto Annie, Kind regards, Paige
The girl at the desk was very helpful…
The girl at the desk was very helpful and pleasant. Really helped us and she knew her stuff. It was a pleasure.
7 de junio de 2026
Respuesta de Hays Travel - Billingham
Thank you so much for leaving a 5* review for Annie. She is currently completing her apprenticeship with us and we are really proud of her. Kind regards, Gemma :)
Always have brilliant service at your…
Always have brilliant service at your Billingham shop. Staff go above and beyond
31 de mayo de 2026
Respuesta de Hays Travel - Billingham
Many thanks for the 5* review. That's lovely to hear! I will be sure to pass your comments on to Abbie. Kind regards, Gemma x
We were needing advice on a visit to…
We were needing advice on a visit to Portugal.Chalotte had been before gave us several options.The information was good and we eventually chose our holiday.Charlotte was very helpful, really good visit.
20 de mayo de 2026
Respuesta de Hays Travel - Billingham
Thank you so much for your lovely review. We all hope you have an amazing holiday. Kind regards, Gemma x
Booked holiday today 5/6/26 and…
Booked holiday today 5/6/26 and staff(gemma) were great as normal....no hassle...answered all questions and made us feel welcome.
Would have given 5stars if I got a cup of tea(have been promised a cup for years)
5 de junio de 2026
Opinión espontánea
Respuesta de Hays Travel - Billingham
Eeee I did offer to make you a cuppa.. one day we will get this 5* review haha! Always lovely to see you both in branch. Have an amazing time in Fuerteventura. Many thanks, Gemma x
Annie was professional and very helpful…
Annie was professional and very helpful .
I found the booking process quick and easy .
We completed our booking on the telephone.
In shop all staff were friendly and helpful too.
Thank you
5 de junio de 2026
Respuesta de Hays Travel - Billingham
Hi Sheila, this is amazing! Thank you so much for leaving this lovely 5* review, its really appreciated. I loved booking this trip for you, how exiting!
Many Thanks,
Annie :)
The staff are very helpful
The staff are very helpful - nothing is too much trouble for them. They are always cheerful. Excellent service at all times.
4 de junio de 2026
Respuesta de Hays Travel - Billingham
Hello Ellen, this is so lovely! Thank you for leaving us this 5* review we really appreciate it.
Many Thanks,
Annie :)
Great service as always
Great service as always. Knowledgeable, kind and considerate staff. They always make you feel like a family member
28 de mayo de 2026
Respuesta de Hays Travel - Billingham
Hello Elizabeth, thank you for taking your time to leave us this lovely 5* review we really appreciate it and we hope you have a lovely time away in Malta.
Many Thanks,
Annie :)
Respuesta de Hays Travel - Billingham
Hi Robert, this is amazing! Thanks so much for leaving us this 5* review and we hope you have an amazing time on your cruise.
Many Thanks,
Annie
All the staff in the Billingham branch…
All the staff in the Billingham branch ar great, it is why we use Hays year after year.
2 de junio de 2026
Respuesta de Hays Travel - Billingham
Hi Susan, thank you so much for leaving us this lovely 5* review, its really appreciated and we all hope you have an amazing cruise.
Many Thanks,
Annie :)
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