A very pleasant and knowledgeable travel agent . Becca booked our holiday in a polite manner , and she also booked our car parking at the airport without any problem . Thank you .
La empresa ha respondido
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Consulta las opiniones de los clientes
As always Hay's Bishop Auckland were great. Lindsay is a really lovely person to deal with, always very helpful, friendly and professional. It's the place to book your holiday and be sure you are get... Ver más
La empresa ha respondido
Gabrielle sorted my holiday package right down to car parking, Seaview, pre booked seats and transport...i felt at ease...very polite and confident in her job ...situated in a nice area and beautiful... Ver más
La empresa ha respondido
Good customer service and knowledge of resort we picked. Even offered extra discount when enquired about using my blue light card.
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
88 Newgate Street, DL14 7EQ, Bishop Auckland, Reino Unido
- 01388 663777
5,0
Excelente
2 mil opiniones
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Excellent customer service
Excellent customer service. All of the staff in the Bishop Auckland shop are helpful and very friendly. We were in the shop for less than an hour and we booked a holiday.
19 de julio de 2026
Respuesta de Hays Travel - Bishop Auckland
Hi Debra, thank you for your lovely review and booking your holiday with us, hope you have an amazing time. Sophie
10 out of 10 again, thankyou
Booked this year's holiday again with Hayes. This time Gabrielle arranged it for us.
As well as finding us the best deal possible, Gabrielle was very knowledgeable about our choice of destination and was even able to source a good deal for airport parking as well. Fantasic service, as ever.
The whole experience was excellent.
10 out of 10. Delighted, again!
Thank-you
19 de julio de 2026
Respuesta de Hays Travel - Bishop Auckland
Thank you so much for taking the time to leave a lovely review ! We are so glad that Gab was able to help and thank you again for booking. We hope you have an amazing holiday ! - Francesca :)
Great service …
Becca quoted for some holidays but when I went into the shop we looked at other options and she spent time going through everything so we got what we wanted great service
19 de julio de 2026
Respuesta de Hays Travel - Bishop Auckland
Thank you so much for your lovely review I will make sure to pass these comments on to your travel consultant Becca. We hope you have an amazing time away :)
Quick easy and the hayes assistant…
Quick easy and the hayes assistant Becca lovely was very helpful
19 de julio de 2026
Respuesta de Hays Travel - Bishop Auckland
Thank you so much for your lovely review I will make sure to pass these comments on to your travel consultant Becca. We hope you have an amazing time away :)
It was a very good and helpful…
It was a very good and helpful experience the member of staff that helped us find a holiday was very helpful as well
19 de julio de 2026
Respuesta de Hays Travel - Bishop Auckland
Thank you so much for your lovely review I will make sure to pass these comments on to your travel consultant Gabrielle. We hope you have an amazing time away :)
The young girl was very helpful and…
The young girl was very helpful and quick on the computer and so down to earth and happy
17 de julio de 2026
Respuesta de Hays Travel - Bishop Auckland
Thank you for leaving a lovely review! We hope you have a lovely trip and hope to see you again soon! Thanks, Chloe :)
Respuesta de Hays Travel - Bishop Auckland
Thank you for taking the time to leave us a lovely review! We are sure you will have the best time in Skiathos and hope to see you again soon!
Thanks, Chloe :)
Thanks to Becca for her hard work price…
Thanks to Becca for her hard work price matching our bucket list cruise. A great experience once again. Would highly recommend for great customer service
17 de julio de 2026
Respuesta de Hays Travel - Bishop Auckland
Thank you for taking the time to leave such a lovely review! I will pass this onto Becca. The cruise sounds absolutely amazing! We hope to see you again soon.
Thanks, Chloe :)
Everything was spot on
8 de julio de 2026
Respuesta de Hays Travel - Bishop Auckland
Thanks so much for your review and for booking your next cruise with us! We are sure you will have an amazing time away! :) - Amy
Exceptional service from Becca
15 de julio de 2026
Respuesta de Hays Travel - Bishop Auckland
Thankyou so much for the lovely review. I hope you have a fab holiday! I will be sure to pass your comments over to Becca :) - Olivia
Bishop Auckland Hays
Bishop Auckland Hays
Thank you Francesca for taking time to explain everything to me about my Booking
Top customer care well done
8 de julio de 2026
Respuesta de Hays Travel - Bishop Auckland
Thank you for taking the time to leave us a lovely review! We hope you have a lovely time and hope to see you again soon.
Thanks, Olivia
Lovely young lady Gabrielle in the…
Lovely young lady Gabrielle in the bishop auckland branch helped me and my daughter book our holiday even sorted our parking out she is a credit to hays
12 de julio de 2026
Respuesta de Hays Travel - Bishop Auckland
Thank you for leaving such a lovely review Colleen! I'm so glad I managed to get your next holiday booked and I hope you both have a lovely time away,
Thanks, Gabrielle :)
Always had great service with Hays…
Always had great service with Hays Travel Bishop Auckland and had a good experience with AMY who handled everything for us well pleased 😀.
11 de julio de 2026
Respuesta de Hays Travel - Bishop Auckland
Thankyou so much for the lovely review and for once again booking your next cruise with us! We are sure you will have an amazing time! :) - Amy
Gabrielle was very helpful
Gabrielle was very helpful. I always book through Hayes and always get good service
10 de julio de 2026
Respuesta de Hays Travel - Bishop Auckland
Thank you for taking the time to leave us a lovely review! We hope you have a lovely time and hope to see you again soon.
Thanks, Chloe :)
Respuesta de Hays Travel - Bishop Auckland
Thank you for leaving us a lovely review, we hope you have a great time away,
Thanks, Gabrielle :)
Staff were amazing
Staff were amazing. So helpful friendly and knowledgeable. Nothing was a problem. Highly recommend
6 de julio de 2026
Respuesta de Hays Travel - Bishop Auckland
Thank you so much for taking the time to leave a lovely review. I am so glad we were able to get you sorted and I am sure you will have an amazing time ! - Gabrielle :)
Booking a holiday
callum was friendly, knowledgeable,easy to talk to.
Listened and explained everything clearly
11 de junio de 2026
Respuesta de Hays Travel - Bishop Auckland
Thanks for the comments, we will pass these to Callum, we hope you have a fantastic time. Thanks Lynsey
Extremely knowledgeable professional…
Extremely knowledgeable professional and most of all friendly staff
2 de julio de 2026
Respuesta de Hays Travel - Bishop Auckland
Thank you so much for your kind review, Peter. It is always so lovely to see you both and have a good catch up. I really do appreciate your continued loyalty. I see you both as not just customers, but friends. See you again soon, Becca
Respuesta de Hays Travel - Bishop Auckland
Thanks for taking the time to leave us a review George. I hope you have a fantastic time on your cruise, and we look forward to seeing you again soon.
By helping us with our assisted…
By helping us with our assisted requirements we achieved everything we requested
1 de julio de 2026
Respuesta de Hays Travel - Bishop Auckland
Thank you so much for your lovely review Christine it was an absolute pleasure to see you in store and help book your fantastic holiday I hope you have the best time away and look forward to seeing you again in the near future - Jess :)
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