Hayes always go above and beyond to get you a fantastic, sometimes tailor made holidays. Staff always really friendly and helpful. Kerry is an absolute Gem, but Hannah also does a great job.
La empresa ha respondido
The Old Bakery High Street, SO32 1AA Bishops Waltham, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Hayes always go above and beyond to get you a fantastic, sometimes tailor made holidays. Staff always really friendly and helpful. Kerry is an absolute Gem, but Hannah also does a great job.
La empresa ha respondido
We have booked many holidays over the years with Hays Travel and have always been more than delighted with the service we receive. All the staff are knowledgeable and helpful. They give you plenty o... Ver más
La empresa ha respondido
We popped in and saw Hannah to discuss a cruise we had already booked while onboard a previous cruise. It became clear that if we cancelled our existing booking (forfeiting our already paid £100 depos... Ver más
La empresa ha respondido
First Cruise we’ve ever booked and we had Adriana from Bishops Waltham to support and help us through the whole booking and give us a great experience. She was able to answer any questions we had and... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
The Old Bakery High Street, SO32 1AA, Bishops Waltham, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy to book our cruise in our local Hays Travel with friendly, helpful staff.

Respuesta de Hays Travel - Bishops Waltham
Jacob was responsive and provided what was requested at a busy time, remembering to check key details and advising accordingly giving alternatives

Respuesta de Hays Travel - Bishops Waltham

Respuesta de Hays Travel - Bishops Waltham
Sorting everything for us, and doing the on line check in!
Takes the hassle out of holidays.

Respuesta de Hays Travel - Bishops Waltham
Excellent service from the Bishops Waltham branch as always. The agent was very friendly, helpful and took time to answer all our queries

Respuesta de Hays Travel - Bishops Waltham
Always a friendly welcome, happy to assist with all my questions very knowledgable staff.

Respuesta de Hays Travel - Bishops Waltham
Excellent customer service at initial enquiry, information sent over promptly.
Next day called to confirm and pay, again friendly and efficient service.
Will definitely use again.
Thankyou

Respuesta de Hays Travel - Bishops Waltham
We were inundated with options online so we were recommended to speak to Hayley at Hays. We told her a bit about ourselves and what we were looking for.
She came back with the most incredible prices and beautiful destinations. We were beyond happy. Hayley understood what we were looking for and we were able to tweak things. It was a very easy process. We won’t be trying online again. Too expensive and too complicated. Hayley and Hays made the search so simple.

Respuesta de Hays Travel - Bishops Waltham
Great experience. Very helpful & found us the perfect holiday!!

Respuesta de Hays Travel - Bishops Waltham
We went to Hays Travel as we couldn't decide where we wanted to go on holiday. The staff were very helpful and provided us with suggestions and options, based on what we were looking for out of a holiday, and we were happy to accept one of them. There were a couple of queries we had before departing, which were resolved with great charm and assurance.

Respuesta de Hays Travel - Bishops Waltham
Very helpful and knowledgeable.
Kerry took all the time necessary to inform us and book the holiday.
Thanks 🙏

Respuesta de Hays Travel - Bishops Waltham

Respuesta de Hays Travel - Bishops Waltham
Hayley was excellent at sorting out our next holiday..
She was very knowledgeable about the holidays were enquired about..

Respuesta de Hays Travel - Bishops Waltham
You walk into the travel agents with some ideas of the holiday you want,and together with their experience ,knowledge and current information,not forgetting their very friendly manner,walk out already counting the days to your next holiday.All personal at this branch are very helpful,but Carole in particular gave us a lot of advice and time

Respuesta de Hays Travel - Bishops Waltham
The patience of Hayley at Bishops Waltham branch was great!! So helpful and friendly 😄. Thanks so much.
Alison Crane

Respuesta de Hays Travel - Bishops Waltham
Very friendly, knowledgeable, easy to talk to, very helpful, overall experience was excellent

Respuesta de Hays Travel - Bishops Waltham

Respuesta de Hays Travel - Bishops Waltham
My requirements were listened to and Kerry acted at pace to find options for me. The team in her absence put my holiday through the next day and we’re all aware of my booking, so great communication! The only thing I would’ve liked were a few more photos and details around the trips and location. There were a few technical hitches on the system, but again the team worked calmly and professionally to resolve them, which put me at ease. My only other point I’d raise is the quote changed over night from half board to bed and breakfast only for the same price for my booking, which I hadn’t been made aware could happen, leaving me with no option but to pay more for the same holiday. Again the lady processing my holiday was brilliant and explained that happens sometimes but looked to see if she could find any discounts for my trip, she couldn’t find any but it was a lovely gesture that she tried and very much appreciated as going above and beyond.

Respuesta de Hays Travel - Bishops Waltham
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.