Hays Travel - Blackwood Opiniones 

1131
TrustScore: 5 sobre 5

4,9

Unit 1A, The Market Place, NP12 1AU Blackwood, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The person with whom I dealt was competent and friendly. After just three questions, dealt with by telephone or E-mail, we had all the information to persuade us to book the cruise. We have dealt with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited Hays in Blackwood. Finley made myself and my partners visit very welcoming, he smiled and greeted us with a hello, and once we told him what we were looking for he started looking. He looke... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely unbelievable. Holiday got as good as cancelled Saturday night after huge delays at Gatwick airport. Got to hays Sunday morning at 11am and the girls done absolutely everything possible, ab... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff at the Blackwood branch were very accommodating. Going above and beyond as they usually do in order to make our holiday work for us. We’ve been booking with Laura and the team for several years... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 1A, The Market Place, NP12 1AU, Blackwood, Reino Unido

  • 01495805022

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1131)

121.628 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The lady by the name of sue was very…

The lady by the name of sue was very helpful she couldn't do enough for us

21 de abril de 2026
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Respuesta de Hays Travel - Blackwood

Thank you so much for giving Susan lovely feedback, I will make sure that she sees this. :)

Valorada con 5 estrellas sobre 5

Excellent service

It was a very good experience Olivia is always very helpful and knowledgeable and it was a pleasure to have her dealing with our booking.

21 de abril de 2026
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Respuesta de Hays Travel - Blackwood

Thank you so much for giving Olivia lovely feedback. I will make sure that she sees this. :)

Valorada con 5 estrellas sobre 5

The original holiday i wanted was no…

The original holiday i wanted was no longer available and Susan went through several different options until I found the one I liked . Nothing was too much trouble. Every detail from booking hol to checking in was dealt with.

16 de abril de 2026
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Respuesta de Hays Travel - Blackwood

Thank you so much for giving Susan lovely feedback. I will make sure that she sees this. :)

Valorada con 5 estrellas sobre 5

The young girl was great

The young girl was great, very helpful and polite thank you for your help

16 de abril de 2026
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Respuesta de Hays Travel - Blackwood

Thank you so much for giving Olivia lovely feedback. I will make sure that she sees this. :)

Valorada con 5 estrellas sobre 5

what I want

I always do some research and know where and when I want to go on holiday. The staff in Blackwood always help me book what I want, rather than try to influance me with other holidays

14 de abril de 2026
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Respuesta de Hays Travel - Blackwood

Thank you so much for giving Sydney lovely feedback. I will make sure that she sees this. :)

Valorada con 5 estrellas sobre 5

Went in to book a holiday and got what…

Went in to book a holiday and got what I wanted with help from the agent who booked the holiday he was very helpful .

11 de abril de 2026
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Respuesta de Hays Travel - Blackwood

Good Afternoon Paul, thank you so much for booking with us & taking the time to leave this lovely feedback. We hope you have an amazing holiday! :)

Valorada con 5 estrellas sobre 5

From start to finish everything was…

From start to finish everything was brilliant staff brilliant will defo be back.

30 de marzo de 2026
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Respuesta de Hays Travel - Blackwood

Hi Kay, thank you so much for booking with us & taking the time to leave this lovely feedback. :) Olivia

Valorada con 5 estrellas sobre 5

Angel in a Hays suit

On entering the travel shop the agent, Susan, that dealt with us was polite, helpful and really couldn't do enough to make our experience easy. Everything we requested she endeavoured to do for us and on leaving the shop the whole of our holiday was sorted only having to collect our tickets 2 weeks before we travel. Can't thank her enough.

26 de marzo de 2026
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Respuesta de Hays Travel - Blackwood

Hi Julie & Gerald, Thank you for taking the time to leave me a lovely review. It was a pleasure booking your holiday , Thank you Susan

Valorada con 5 estrellas sobre 5

Helpful and friendly

Very helpful and made you feel welcome from start to finish thank you ceri-ann very professional

5 de abril de 2026
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Respuesta de Hays Travel - Blackwood

Thank you for booking with me, it was lovely to book your next holiday and discuss all existing holidays! anything we can do to help please let us know!- Ceri-Ann

Valorada con 5 estrellas sobre 5

I only popped in to see them, and came away with another holiday booked

Oh! the Hays staff, at Blackwood, Friendly , Professional, the customer comes first. They take an interest in how you are doing,
Then there is Sue, who is training harder than ever to take part in her first ever, Caerdydd Half marathon later on at the end of the year.
The whole Hays team are out walking the Gower, this Easter i think! Their smiles say it all. and then they still find time too, find another awesome holiday for me. when i popped in to see them, the other day. Awesome!.
Hays Management Note ! you have an awesome team here.

3 de abril de 2026
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Respuesta de Hays Travel - Blackwood

We appreciate your wonderful feedback about our team's friendly and professional service. It's great to hear that their dedication and enthusiasm shine through, making your holiday planning awesome. We value your recognition of their hard work! & Thank you for booking with us!

Valorada con 5 estrellas sobre 5

Susan is always brilliant!

Susan is always brilliant!! Always goes that extra mile for us!!!!!

3 de abril de 2026
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Respuesta de Hays Travel - Blackwood

We appreciate your kind words! We are so happy to provide excellent service and go the extra mile for you. Thanks for your continued support.

Valorada con 5 estrellas sobre 5

Visiting another two countries

The staff at Hays Travel Blackwood are kind, considerate & so professional My two new holidays were booked straight away

27 de marzo de 2026
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Respuesta de Hays Travel - Blackwood

Thank you for taking the time to leave us a review. We are so happy to hear about your experience and many holidays you book with us at Hays Travel Cwmbran

Valorada con 5 estrellas sobre 5

I spoke with Lorna in the Blackwood…

I spoke with Lorna in the Blackwood store she was very helpful answered all my questions we even booked fast track and airport parking with our holiday and she even got me more excited to go to Switzerland 🇨🇭

2 de abril de 2026
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Respuesta de Hays Travel - Blackwood

Thank you so much for taking time to give me lovely feedback, i really do appreciate it :)

Valorada con 5 estrellas sobre 5

Friendly informative first class service

Friendly informative first class service

31 de marzo de 2026
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Respuesta de Hays Travel - Blackwood

We appreciate you sharing your experience with us. We are so glad you found our service informative and friendly and cant wait to hear about your holiday!

Valorada con 5 estrellas sobre 5

Your agent (Finley)

Your agent, Finley was polite knowledgeable and efficient, he was was a pleasure to deal with

29 de marzo de 2026
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Respuesta de Hays Travel - Blackwood

Michael,

We appreciate you taking the time to share your experience. We're so happy to hear that our agent was helpful and efficient for you.

Kind regards
Finlay

Valorada con 5 estrellas sobre 5

Great service

10 de marzo de 2026
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Respuesta de Hays Travel - Blackwood

Hi, Thank you for taking the time to leave a review and booking with us.

Valorada con 5 estrellas sobre 5

Lorna is a lovely travel agent and…

Lorna is a lovely travel agent and helped in every way she could, thank you lorna

4 de marzo de 2026
Logotipo de Hays Travel - Blackwood

Respuesta de Hays Travel - Blackwood

Good Morning
Thank you for taking time out to give us feedback, we really do appreciate it :)

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