Karen talked us through different options when we visited on Sunday and was very helpful in aiding us in choosing where we wanted to go. She stayed late on the Monday to help us book our dream holiday... Ver más
La empresa ha respondido
Bluewater shopping centre, Bluewater Shopping Centre, DA9 9SJ Bluewater, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Karen talked us through different options when we visited on Sunday and was very helpful in aiding us in choosing where we wanted to go. She stayed late on the Monday to help us book our dream holiday... Ver más
La empresa ha respondido
Very good service l always get good service over the past 4 years l pay a visit with a plan for a holiday and your staff put my plan into reality. The staff at your bluewater branch are very professio... Ver más
La empresa ha respondido
We arrived at Hays Bluewater and was welcomed by Gracie. She was brilliant… she listened to all we wanted and searched everywhere she could for the best price and to cater for our wishes. We also had... Ver más
La empresa ha respondido
Great customer service from Maxine at Hays Bluewater. Nothing was too much trouble and explaining all our options made the booking process so easy and a perfect holiday organised. Maxine is friendl... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Bluewater shopping centre, Bluewater Shopping Centre, DA9 9SJ, Bluewater, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Rhona, was absolutely fantastic! We cannot thank her enough for her patience, knowledge and general helpfulness! Would 100% recommend using hays again. We had never booked with them before but we definitely would again. Very much looking forward to our holiday all thanks to the lovely rhona

Respuesta de Hays Travel - Bluewater
Karen who did our booking was very patient and efficient.

Respuesta de Hays Travel - Bluewater
I've not used hays travel before would recommend them they help you though everything I've not be on holiday for 13 yrs a lot changed they kept me in contact, called me every so often to see how I was getting on very friendly and approachable and happy

Respuesta de Hays Travel - Bluewater
Great patience was shown to us in finding a suitable holiday that ticked all the right boxes for us.
Overall very happy with the customer support given to us and we were even provided with refreshments whilst this was all being sorted out!

Respuesta de Hays Travel - Bluewater

Respuesta de Hays Travel - Bluewater
Staff welcoming and knowledgeable
A complicated booking for two special birthday celebrations a 21st and an 80th. Booking sorted the best way possible to suit my family needs
Thank you Layla

Respuesta de Hays Travel - Bluewater
Lovely girl very helpful didn't wait long straight in and booked

Respuesta de Hays Travel - Bluewater
Listened to what we were looking for, gave some great advice. The whole process was so easy

Respuesta de Hays Travel - Bluewater
A big thank you to Kathleen who was brilliant,she took all the stress out of trying to book it ourselves,we are two older
Couples who had lots of questions, she was so helpful,she sorted everything for us
Would definitely go to hayes travel again
Many thanks

Respuesta de Hays Travel - Bluewater
Walked into the shop and was recognised with a greeting straight away.
Was asked to sit down the lady found out were we wished to go and went through many sites before we chose the right one for us.
Nothing was too much trouble for her going back and forth.
It is the second time we have used the same shop and from both staff members we left with the right product for us.

Respuesta de Hays Travel - Bluewater

Respuesta de Hays Travel - Bluewater
What made our experience great, Layla, she was simply the best ,very helpful, knew exactly how best to help and provided us with the perfect choices for us to pick our holiday.

Respuesta de Hays Travel - Bluewater
Very helpful everyone worked as a strong team ,recommend.

Respuesta de Hays Travel - Bluewater
First time I have used them. The service was excellent and Jocelyn, the young lady who completed our booking was friendly, very efficient and professional.

Respuesta de Hays Travel - Bluewater
Karen was very friendly and professional. She spent a long time helping us to decide which was the best holiday for us.

Respuesta de Hays Travel - Bluewater
All the staff were extremely helpful and pleasant and very efficient

Respuesta de Hays Travel - Bluewater
Extremely helpful staff member her name was Layla and made the process very easy for me. I booked on the telephone and found it was very quick.

Respuesta de Hays Travel - Bluewater
Layla shovlar at bluewater branch was absolutely amazing she found what we was looking for and very helpful so we’re off to New York by dream holiday.
Recommendations to everyone I know. If I book another holiday then I will see her.

Respuesta de Hays Travel - Bluewater
We approached Gracie in your Bluewater branch with a vague idea of a tour to Andulusia. She was extremely helpful and dealt with every question we asked (and there were many - sorry Gracie!), and responded promptly, always keeping us informed of when she was available and the next step. We have now booked a tour with Newmarket tours, through Gracie at Hays and are very pleased with the choice and guidance we got. Thank you very much. Debbie & Steve

Respuesta de Hays Travel - Bluewater
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.