Hays Travel - Bluewater Opiniones 

1034
TrustScore: 5 sobre 5

4,9

Bluewater shopping centre, Bluewater Shopping Centre, DA9 9SJ Bluewater, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Karen talked us through different options when we visited on Sunday and was very helpful in aiding us in choosing where we wanted to go. She stayed late on the Monday to help us book our dream holiday... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very good service l always get good service over the past 4 years l pay a visit with a plan for a holiday and your staff put my plan into reality. The staff at your bluewater branch are very professio... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We arrived at Hays Bluewater and was welcomed by Gracie. She was brilliant… she listened to all we wanted and searched everywhere she could for the best price and to cater for our wishes. We also had... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service from Maxine at Hays Bluewater. Nothing was too much trouble and explaining all our options made the booking process so easy and a perfect holiday organised. Maxine is friendl... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Bluewater shopping centre, Bluewater Shopping Centre, DA9 9SJ, Bluewater, Reino Unido

  • 01322518798

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1034)

116.474 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

On the hop booking a holiday

Welcoming, did not feel rushed, the team member we spoke to was polite and knowledgeable. Gave us good advice and ended with what appears to be a beautiful holiday

25 de febrero de 2026
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Respuesta de Hays Travel - Bluewater

Thank you for your lovely review.

Kind regards
Karen

Valorada con 5 estrellas sobre 5

Millie was Professional helpful and…

Millie was Professional helpful and friendly, put us instantly at ease and was very patient with are endless questions. first time booking through a travel agency and now I won’t go anywhere else.

27 de febrero de 2026
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Respuesta de Hays Travel - Bluewater

Thank you for your lovely review.

Kind regards,
Jocelyn

Valorada con 5 estrellas sobre 5

Kathleen was very helpful in sourcing…

Kathleen was very helpful in sourcing and organising our honeymoon
We turned up with a plan and a cruise that we liked Kathleen helped us find flights and Hotel for before and after the cruise including transfers from the airport she was very helpful and it was sorted very quickly

15 de febrero de 2026
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Respuesta de Hays Travel - Bluewater

Thank you for your lovely review.

Kind regards,
Jocelyn

Valorada con 2 estrellas sobre 5

Came in to buy a gift card

Came in to buy a gift card. One desk manned. Went to money counter where I presumed I could be helped. No. Informed that I had to be seen to at travel desk as they didn't have the software on their system. Came back later but still busy. Came back again and managed to buy card after a very long winded procedure. What couldn't either of the staff at the money counter access the booking system. Very disappointed.

19 de febrero de 2026
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Respuesta de Hays Travel - Bluewater

We appreciate you taking the time to share your experience. We're sorry the gift card purchase process was lengthy and that our team couldn't assist you faster. I have tried to contact you to resolve this please do not hesitate to call me back on 01322 518 798.

Kindest Regards,
Layla
Assistant Manager

Valorada con 5 estrellas sobre 5

Both Karen and Kathleen were extremely…

Both Karen and Kathleen were extremely helpful and supportive of our requirements. Also the other staff also added to the experience by giving advice as they had travelled to NY recently.
Kathleen went the extra mile where the excursions and info was concerned and Karen was brilliant in the accommodation and flights.

17 de febrero de 2026
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Respuesta de Hays Travel - Bluewater

Thank you so much for your lovely review

Valorada con 5 estrellas sobre 5

Fabulous service, would recommend

The environment was bright, clean and welcoming.
We were greeted by Louisa, She was attentive, listened intently to our requirements, gave suggestions and improvements, kept us informed of the process throughout. Found us a perfect match to our requirements and at a reasonable price too. Thank you

16 de febrero de 2026
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Respuesta de Hays Travel - Bluewater

Thank you for your lovely review,

Kind regards,
Layla

Valorada con 5 estrellas sobre 5

We where so happy with our holiday

We where so happy with our holiday. And Lauren who booked it was so lovely and kind. She helped us out a lot . She gaven us a dream hoilday which we can relax and look forward too . we will definitely book with Lauren again
Thank you so much we appreciate it xxxxx

5 de febrero de 2026
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Respuesta de Hays Travel - Bluewater

Thank you for your lovely review,

Kind regards,
Millie

Valorada con 5 estrellas sobre 5

Help is not far away

I can’t praise this branch at Bluewater enough they are so helpful and will always go the extra mile to make your experience the best possible.

11 de febrero de 2026
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Respuesta de Hays Travel - Bluewater

Thank you for your lovely review,

Kind regards,

Gracie

Valorada con 5 estrellas sobre 5

Karen took me through my whole booking…


Karen took me through my whole booking in a professional manner. Double checked everything with me.
Understood all my needs from start to finish.
Booked with Hays travel for many years now. Thank you.

11 de febrero de 2026
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Respuesta de Hays Travel - Bluewater

Thank you for your lovely feedback,

Kind regards,

Gracie

Valorada con 5 estrellas sobre 5

Gracie

Gracie.
She was really good. Deal really nicely.
Thanks

10 de febrero de 2026
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Respuesta de Hays Travel - Bluewater

Thank you for your lovely feedback

Kind regards
Karen

Valorada con 5 estrellas sobre 5

Hays travel

Karen from Hays travel bluewater was really patient and took every detail we asked for and made it happen for a once in life time holiday
Very helpful kind and gave us all the information we need to book

8 de febrero de 2026
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Respuesta de Hays Travel - Bluewater

Thank you for your lovely feedback

Kind regards
Millie

Valorada con 5 estrellas sobre 5

The whole booking was competed over the…

The whole booking was competed over the phone with all my questions answered very quickly the whole process was very easy, great service, would highly recommend.

8 de febrero de 2026
Logotipo de Hays Travel - Bluewater

Respuesta de Hays Travel - Bluewater

Thank you for your lovely feedback

Kind regards
Millie

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