Hays Travel - Bootle Opiniones 

870
TrustScore: 5 sobre 5

4,9

154A Mariners Way, Strand Shopping Centre, L20 4SY Bootle, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What a fabulous hour we spent in the bootle shop Saturday, went in to discuss a first cruise and we had Jonny as our advisor...lovely caring, very informative, friendly. very professional and gave us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A lovely lady called Grace at the Bootle branch was excellent. Her advice, professionalism and customer service were commendable So happy I chose Hays Travel and was lucky enough to be connected to Gr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was the staff, Lisa, the manager along with the other two ladies. very professional, friendly, happy, very informative. There was nothing we did not know about our holiday and future holiday. They... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Was looking for flights Manchester to Sydney spoke to a very pleasant natured person told her what i looking for and dates told me to leave it with her and would contact me same afternoon rang me with... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 154A Mariners Way, Strand Shopping Centre, L20 4SY, Bootle, Reino Unido

  • 0151 4386475

4,9

Excelente

TrustScore: 5 sobre 5

870 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(870)

124.737 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

winter holiday

Served by a lovely young lady called Dahla, the staff were very friendly and made us feel at home, I would definitely recommend Hayes travel bootle strand.

20 de enero de 2026
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Respuesta de Hays Travel - Bootle

Hi Elizabeth,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Dahla :)

Valorada con 5 estrellas sobre 5

Fast efficient friendly staff.

Fast efficient friendly staff.

20 de enero de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Doreen,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Dahla :)

Valorada con 5 estrellas sobre 5

First time visiting Hays travel

First time visiting Hays travel. Found it to be a great experience. Dahla your travel assistant was very professional and price matched our online holiday booking to Cyprus. The process was very easy for us to understand with the flight times and accommodation.
Requested that we download you app and everything can be seen. Thank you and we shall look at booking again in the near future.

20 de enero de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Colin,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Dahla :)

Valorada con 5 estrellas sobre 5

Experienced staff member who examined…

Experienced staff member who examined all destination options allowing us to make the booking which met all our requirements.

20 de enero de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Joseph,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Valorada con 4 estrellas sobre 5

I was listened to about what type…

I was listened to about what type holiday I wanted, where I wanted and special needs I needed with myself being a wheelchair user. Regarding needs at the airport, getting on the plane and transport to get to the hotel and back to the airport as I am able to get up and down steps on a coach and because I am bringing my power chair with me.

19 de enero de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi John,

Thank you for you kind review, It was my pleasure.
I am glad we got you booked and ready for your holiday. Your needs where my main priority and i am glad i made you feel listened to.

Kind regards,
Dahla

Valorada con 5 estrellas sobre 5

Holiday

Your representative was very good at his job .

14 de enero de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Paul,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Valorada con 5 estrellas sobre 5

I was really happy with the member of…

I was really happy with the member of staff who looked after me. I have booked with Hays for years and I am always happy with the service

14 de enero de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Rachael,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Valorada con 5 estrellas sobre 5

Very good help well informed can't wait…

Very good help well informed can't wait to go

15 de enero de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Hugh

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kim

Valorada con 5 estrellas sobre 5

The agent who dealt with us was very…

The agent who dealt with us was very pleasant and had a very cheerful demeanour. She was very professional at her job and answered all our questions regarding the cruise,as a result we decided to go ahead and book the holiday

13 de enero de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Maurice,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Dahla

Valorada con 5 estrellas sobre 5

Staff are brilliant

Kim and the staff really friendly and very helpful.
Not been on a holiday for a while, so not sure what to look for. Kim sorted us out big time.

11 de enero de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Tom

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kim

Valorada con 5 estrellas sobre 5

Excellent customer service from Lisa

Excellent customer service from Lisa. She helped us choose our holiday and was very knowledgeable about the location and hotels.

First time I've used this company and I would highly recommend them.

11 de enero de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Paul

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Lisa

Valorada con 5 estrellas sobre 5

Always helpful

Always helpful. Plenty of staff so no waiting around.

3 de enero de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Jan

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kim

Valorada con 5 estrellas sobre 5

At first we thought we had booked are…

At first we thought we had booked are perfect holiday then when we got home we noticed there was a problem with the flight times phoned Sean who had dealt with us and he sorted it out no problem he was very efficient and courteous.

9 de enero de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Christopher

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean

Valorada con 5 estrellas sobre 5

Excellent service as always with Jonny…

Excellent service as always with Jonny who has helped us with our holiday plans

9 de enero de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Anna

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny

Valorada con 5 estrellas sobre 5

Great service from Kim

Great service from Kim, highly recommended

19 de diciembre de 2025
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Jocelyn

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kimberley

Valorada con 5 estrellas sobre 5

Shaun made it he was so helpful and…

Shaun made it he was so helpful and understanding about everything

8 de enero de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Tracy,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean

Valorada con 5 estrellas sobre 5

He was a nice man and very talkable…

He was a nice man and very talkable about destinations

4 de enero de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Gaynor,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

John

Valorada con 5 estrellas sobre 5

Highly recommend

Went in branch as I could not find the holiday I wanted as it was a little bespoke. The staff in store knew exactly what I needed and was able to keep to the budget. Booked it there and then. Will definitely be back for my next holiday

31 de diciembre de 2025
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi James,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Valorada con 5 estrellas sobre 5

Lovely helpful staff.

Lovely helpful staff.

Happy I can pop into the shop with any questions I have.

1 de enero de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Pauline,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Grace

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful, not pressured.

28 de diciembre de 2025
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Jayne,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kim

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