Hays Travel - Bootle Opiniones 

865
TrustScore: 5 sobre 5

4,9

154A Mariners Way, Strand Shopping Centre, L20 4SY Bootle, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What a fabulous hour we spent in the bootle shop Saturday, went in to discuss a first cruise and we had Jonny as our advisor...lovely caring, very informative, friendly. very professional and gave us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was the staff, Lisa, the manager along with the other two ladies. very professional, friendly, happy, very informative. There was nothing we did not know about our holiday and future holiday. They... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Was looking for flights Manchester to Sydney spoke to a very pleasant natured person told her what i looking for and dates told me to leave it with her and would contact me same afternoon rang me with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I book all my holidays through Hays Travel, and I am always absolutely thrilled when I get to deal with Grace. She is a total superstar—incredibly friendly, deeply knowledgeable, and always brings the... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 154A Mariners Way, Strand Shopping Centre, L20 4SY, Bootle, Reino Unido

  • 0151 4386475

4,9

Excelente

TrustScore: 5 sobre 5

865 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(865)

123.271 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

As always Bootle Hays Travel made it easy to book a holiday

As always Sean at Bootle Hays Travel made it easy and stress free to book our holiday, despite at the time we didn't have a clue of where we wanted to go! We've booked many holidays and wouldn't go anywhere else to do it. Everyone in the store are warm, welcoming, friendly and professional.

11 de julio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Lorraine,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Valorada con 5 estrellas sobre 5

Staff very helpful

Staff very helpful

11 de julio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Deborah

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Valorada con 5 estrellas sobre 5

Very professional and polite at the…

Very professional and polite at the same time. I am on the system as I always use Hays Travel for my insurance. It’s was all done and paid for in 10mins. Email sent and all done. Thank you

9 de julio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Jacqueline,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Katie :)

Valorada con 5 estrellas sobre 5

Helpful and patient

Helpful and patient

7 de julio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Debbie,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Grace :)

Valorada con 5 estrellas sobre 5

Easy to book with

Easy to book with, really nice staff, very helpful

1 de julio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Mary,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kimberley :)

Valorada con 5 estrellas sobre 5

Booking with Hays is always a good experience…

Booking with Hays is always a good experience. The team at Bootle, especially Jonny, do their very best to get us the holiday we want at a competitive price. Thank you

4 de julio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Paula,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Valorada con 5 estrellas sobre 5

Fantastic lovely people in the shop…

Fantastic lovely people in the shop they will do anything for you it’s not a problem thanks for the service

4 de julio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Brian,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday to Tenerife we booked together!

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes
Kim :)

Valorada con 5 estrellas sobre 5

Very helpful and excellent service

Very helpful and excellent service

5 de julio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Kevin,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday to Hurghada we booked together!

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes
Grace :)

Valorada con 4 estrellas sobre 5

The travel agent was great got…

The travel agent was great got everything we wanted on both holidays we were looking at could not fault her

3 de julio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Diana,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday to Fuerteventura we booked together!

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes
Grace :)

Valorada con 3 estrellas sobre 5

Could have been more pleasant.

Could have been more pleasant.

26 de junio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Colette

Thank you for your feedback.

I'm glad I got to speak to you earlier and fully appreciate the comments you made.

Here at Hays Travel Bootle we pride ourselves on our service and I am sorry on this occasion you fell the service you received could have been of a better standard.

I have taken your comments on board and rest assured this won't happen again.

Like I mentioned to you on the phone please ask to speak to myself next time you're in the branch as I know you pop in often and get your currency from us.

Again please accept my sincere apologies.

Have a lovely weekend and I'll look forward to seeing you soon.

Kindest regards

Jonny - Branch Manager

Valorada con 5 estrellas sobre 5

Very pleasant easy to book staff amazing

Very pleasant easy to book staff amazing

30 de junio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Andrea ,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together!

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes
Jonny :)

Valorada con 5 estrellas sobre 5

Service is excellent from start to…

Service is excellent from start to finish from Johnny in Bootle Liverpool store and I will not go anywhere else

30 de junio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Karyn ,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together!

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes
Ruby :)

Valorada con 5 estrellas sobre 5

Kim at hays travel bootle was fab

Kim at hays travel bootle was fab!
Got us a great honeymoon deal, took all the hassle out of booking just listened to what we wanted and got us the perfect holiday, thank you so much 💓

27 de junio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi ,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely honeymoon we booked together!

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes
kim :)

Valorada con 5 estrellas sobre 5

Our local Hays Travel is in New Strand

Our local Hays Travel is in New Strand, Bootle. We have booked a number of holidays here over several years we keep going back because the staff are great, they listen to what we want and work to get our requirements and the best prices. This time our agent was Jonny, we had recently returned from a weeks stay in Majorca and wanted to return next year. We had booked the holiday here and the agent had had good feedback about this hotel and she wasnt wrong. Jonny went through the system to get the requested daytime time flights, checked the prices and room types nothing was too much trouble. The only hitch was the printer in store wasn't working, the documents were emailed to me and advised the documents could be posted to us or if we were in the shopping centre to call in and a member of staff would print them off. When I got home I checked my emailed documents and my date of birth was wrong. I rang the store, the phone was answered straight away and the error was corrected. My husband picked the paperwork up a couple of days later, no hassle.

20 de junio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi ,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday to majorca we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Valorada con 5 estrellas sobre 5

Johnny was really helpful & was (am)…

Johnny was really helpful & was (am) delighted with the holiday he got for us,looks lovely,were so excited coz both never been to Turkey before. Only 2 weeks til we go can’t wait.

20 de junio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Maria,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday to turkey we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Valorada con 5 estrellas sobre 5

Jonny was very professional and…

Jonny was very professional and explained everything, he also sorted things for mobility use.

26 de junio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Syd,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday to Jamaica we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Valorada con 4 estrellas sobre 5

Really nice staff

Really nice staff helpful

25 de junio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Sharon,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your family holiday to Fuerteventura we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Valorada con 5 estrellas sobre 5

Received prompt attention on arrival

Received prompt attention on arrival, my requirements where sorted by experienced member of staff very professional and I left happy.

25 de junio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi John,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Ruby

Valorada con 5 estrellas sobre 5

The travel agent ( Neil we think) was…

The travel agent ( Neil we think) was very helpful he explained everything clearly and looked for the best deals for us. He also expressed that if we can't manage to get online etc he will gladly help is if we call in anytime we need help( neither of us are techno savvy). We have never had a bad experience from any of the travel agents in Hays they are always very helpful that's why we keep coming back.

16 de junio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Ms Balcombe,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Valorada con 5 estrellas sobre 5

Very friendly

Very friendly, helpful and knowledgeable.

11 de junio de 2026
Logotipo de Hays Travel - Bootle

Respuesta de Hays Travel - Bootle

Hi Patricia,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más