Staff member Charlie was great from start to finish. Very friendly, very helpful. It was a last minute trip but everything sorted quickly and efficiently. Came out very satisfied
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Poppy done a very good job in Bridgwater store, listening to our requests and helping to book our holiday with a smile 😊.
La empresa ha respondido
We went into Hays to ask for ideas about Thailand and where would be the best places to go and how to do it. We came away with three separate suggestions and were back a week later to book Phuket, K... Ver más
La empresa ha respondido
Poppy from the Bridgwater branch made our experience of booking a cruise seamless from start to finish. She showed a genuine interest in where we’re from and what our jobs were, while also sharing det... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
6 Fore Street, TA6 3NF, Bridgwater, Reino Unido
- 01278588141
4,9
Excelente
369 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
HONESTY
Of course i am honest - why wouldn't i be? Your use of the w0rd GREAT is not a word i would use in this instance i would rather use the word EXCELLENT because the lady who helped us was 'excellent' at her job and very patient.
13 de agosto de 2025
Respuesta de Hays Travel - Bridgwater
Thank you for your lovely review, it was my pleasure to assist you. Thanks, Charley :)
Great service
Great, friendly service. Very knowledgeable and approachable staff. Helped us with difficult choices. Super support with issues raised following our booking. I can't recommend highly enough. Thank you Hays!
10 de agosto de 2025
Respuesta de Hays Travel - Bridgwater
Wow! What a lovely review. Thank you :) It was our pleasure to help you book such a wonderful trip. Very exciting. Many thanks, Sarah
The young lady who helped us was very…
The young lady who helped us was very helpful and friendly and took notice of what we wanted from a holiday she took her time to select options for our selection. Her name was Charlie
9 de agosto de 2025
Respuesta de Hays Travel - Bridgwater
Thank you for your lovely review, it was my pleasure to assist you. I'm so pleased we sorted you such a lovely holiday. Thanks, Charley :)
Respuesta de Hays Travel - Bridgwater
My pleasure as always, glad to have booked you such a fantastic trips :) Kind Regards, Sarah
Respuesta de Hays Travel - Bridgwater
Thank you so much for your kind review. I am pleased we could find you something to look forward to and look forward to seeing you again in branch soon. Adelle
Respuesta de Hays Travel - Bridgwater
Thank you for your review, I'm glad I was able to help you. Thanks Louise :)
Very helpful
Very helpful, quick and easy no hassle thanks guys for helong book our first holiday
23 de junio de 2025
Respuesta de Hays Travel - Bridgwater
Thank you for your review, I'm glad I was able to help get your first holiday booked. Thanks Louise
Respuesta de Hays Travel - Bridgwater
Thank you so much for your lovely review! It was a pleasure to assist you, I hope you have a lovely time. Charley :)
Great service really efficient I only…
Great service really efficient I only like to book my holidays face to face not over the phone, we were offered tea/coffee never had that in Tui didn't have to wait walked straight in and booked all in all a fantastic service thank you
7 de junio de 2025
Respuesta de Hays Travel - Bridgwater
Thanks for your lovely review Tracy, it was a pleasure to help and book your family holiday. The kettle is always on here! Thanks again Adelle :)
Excellent service
The service we received was great thank you Adelle for explaining everything to us so we could understand everything Excellent service Thank you
5 de junio de 2025
Respuesta de Hays Travel - Bridgwater
Thank you so much for your lovely review! It was a pleasure to assist you, I hope you have a lovely time. Adelle :)
Excellent experience with Poppy.
Excellent experience with Poppy who sorted out our requirements.
4 de junio de 2025
Respuesta de Hays Travel - Bridgwater
Thank you very much for your kind words :) It's always a pleasure being able to assist you and I hope you have a lovely time away!
Thanks - Poppy
As usual staff were very helpful and…
As usual staff were very helpful and made the process of booking yet another holiday very easy.
3 de junio de 2025
Respuesta de Hays Travel - Bridgwater
Thank you for your review, I'm glad I could help getting your holiday arranged, Many Thanks
Adelle
Staff was very friendly and helpful…
Staff was very friendly and helpful poppy
Gave me so many different options of places but just stuck to turkey in the end she was very polite and posh and I’d definitely be going back to book again very soon
15 de mayo de 2025
Respuesta de Hays Travel - Bridgwater
Thank you for your review, I'm glad I could help getting your holiday arranged, Many Thanks
Poppy
Louise made our large group bookings…
Louise made our large group bookings very easy. Took her time to make sure everything we asked for was booked with her help and suggestions after some problems where sorted everyone was happy to be going on a P&O cruise in 2027. Many thanks.
3 de mayo de 2025
Respuesta de Hays Travel - Bridgwater
Thank you for your review, I am glad I was able to help in booking your Cruise.
Many Thanks, Louise
Nice & easy to do.Poppy was exceptional…
Nice & easy to do.Poppy was exceptional & patient whilst dealing with us.
1 de mayo de 2025
Respuesta de Hays Travel - Bridgwater
Thank you very much for your kind words :) It's always a pleasure being able to assist you and I hope you have a lovely time away!
Thanks - Poppy
Respuesta de Hays Travel - Bridgwater
Thank you very much for your kind words :) It's always a pleasure being able to assist you and I hope you have a lovely time away!
Thanks - Poppy
We went into Hays travel to enquire about a holiday …
We went into Hays travel to enquire about a holiday. We saw Sarah who was friendly and so helpful. We asked lots of questions as I need assistance at the airport. I'm sure all the staff are helpful but is was Sarah that we saw
22 de abril de 2025
Respuesta de Hays Travel - Bridgwater
Thank you for your lovely review. It was my pleasure to help with booking your holiday. I bet you can not wait now. Many thanks Sarah :)
A complex trip
The staff at the Bridgwater Branch are knowledgeable and always welcoming.
Charley, our main Consultant was patient and did her best to answer all queries over a period of time. Throughout our contact she remained courteous and professional. Finally she sought a creative solution which met our needs.
The connective services such as booking a coach to the airport were also very much appreciated.
Highly recommended.
Paula
10 de abril de 2025
Respuesta de Hays Travel - Bridgwater
Thank you so much for your lovely words! It was a pleasure to assist you both and I am looking forward to hearing all about it, Thanks Charley :)
We dealt with Adele at the Bridgwater…
We dealt with Adele at the Bridgwater branch and gave her a practically impossible task, however she stuck with it through thick and thin and came up trumps! Her patience, understanding, kindness and above all professionalism was the best. Thank you Adele you excelled yourself. Well done 👏🏼
16 de abril de 2025
Respuesta de Hays Travel - Bridgwater
Thank you so much for your lovely review! It was a pleasure to assist you, I hope you have a lovely time. Adelle :)
Respuesta de Hays Travel - Bridgwater
Thankyou so much for your lovely review! It was a pleasure to assist you, have a lovely time. Thanks' Charley :)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.