Hays Travel - Bromsgrove Opiniones 

826
TrustScore: 5 sobre 5

4,9

92 High Street, B61 8EX Bromsgrove, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Andrew was so informative and was extremely knowledgeable about the different holiday destinations. He helped us find the perfect holiday in only an hour after we had been looking for months on our... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always use hays travel in Bromsgrove they always take the time to find you what you want no matter how long it takes,all the staff are friendly,knowlegable and efficent,its the only shop we would us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always time to help and guide us Especially if when unsure of what we want . Always take time to look at what's available. We end up being fully satisfied.

Valorada con 5 estrellas sobre 5

Demi was excellent Great knowledge of the area we were going places to visit. Guides to the culture and advice on local adventures. Making sure all aspects were covered, advice would be available... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 92 High Street, B61 8EX, Bromsgrove, Reino Unido

  • 01527903968

4,9

Excelente

TrustScore: 5 sobre 5

826 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(826)

119.160 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Scott was extremally helpful with my…

Scott was extremally helpful with my booking, with communication between Hays, myself and Cunard, which is still ongoing , right the way through to the final booking.

14 de noviembre de 2025
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Respuesta de Hays Travel - Bromsgrove

thank you so much for your lovely review Mr Horton!

Valorada con 5 estrellas sobre 5

Norway and Iceland cruise

Debbie helped us book our cruise to Norway and Iceland. She showed us available cabins, prices and dining options. She was patient and friendly. Thank you.

26 de noviembre de 2025
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Respuesta de Hays Travel - Bromsgrove

Thank you so much for your lovely review and for booking with us again, it is greatly appreciated!

Valorada con 5 estrellas sobre 5

Clear

Clear, knowlegable, helpful

24 de noviembre de 2025
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Respuesta de Hays Travel - Bromsgrove

Many thanks for your lovely review regards Andrew

Valorada con 5 estrellas sobre 5

Holiday booking

This was a second visit to Hays Travel Bromsgrove. We were not disappointed equally as good as our first visit 6 weeks ago. This time we were greeted by Morgan, who dealt with us very professionally. Morgan was very approachable with lots of knowledge with regarding our holiday requirements. The staff at Bromsgrove are a credit to Hays Travel. This our second Holiday we have booked with Hays and I am confident we will be booking many more. A wonderful experience thank you Hays Travel Bromsgrove.

11 de noviembre de 2025
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Respuesta de Hays Travel - Bromsgrove

Thank you so much for taking the time to leave us such a fantastic review. I am so pleased you were happy with the service provided whilst booking your holiday. We know booking a holiday is exciting and we love to make your booking experience as enjoyable as possible. We look forward to seeing you both in the future and booking plenty more wonderful trips for you.

Valorada con 5 estrellas sobre 5

Morgan was excellent alongside her…

Morgan was excellent alongside her helpful colleagues. I went in having some particular wants and she spent so much time focussed on finding what worked for me within a small time frame. Thank you so very much :)

8 de noviembre de 2025
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Respuesta de Hays Travel - Bromsgrove

I am so pleased to hear you were happy with the service provided whilst we were booking your trip! Thank you for leaving me such a great review. We look forward to booking your future trips!

Valorada con 1 estrellas sobre 5

I purchased a tui holiday from this…

I purchased a tui holiday from this company as they advertise price matching and that is not the case.

The holiday I purchased did not include hand luggage but did if I booked it direct with Tui web site.

The price wasnt match so I got less for more.

I pointed out the terms and conditio s wasnt pointed out when I tried to get my deposit back.

There excuse it was on the paperwork given at the point of sale it was not.

DO NOT USE THIS COMPANY BOOK DIRECT WITH THE TOUR OPERATOR.

Their reply it is correct if it isnt than tell me with evidebce wgats not correct
I Can attach documents to support my review......

24 de octubre de 2025
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Respuesta de Hays Travel - Bromsgrove

Thank you for your review Mr Smith, I have discussed the matters raised with you. Your review is not factually correct. Please dont hesitate to contact me if you would like to discuss this further.

Valorada con 5 estrellas sobre 5

Excellent help

Very helpful with everything we asked. Told us all about the booking and prices. 10/10

28 de octubre de 2025
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Respuesta de Hays Travel - Bromsgrove

thank you so much for your lovely review :) im sure you are going to love your first cruise!

Valorada con 5 estrellas sobre 5

Knowledgeable

Knowledgeable, friendly and professional service. Didn't feel hurried even though the agency was busy.

21 de octubre de 2025
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Respuesta de Hays Travel - Bromsgrove

Thank you so much for your lovely review, it is greatly appreciated :)

Valorada con 5 estrellas sobre 5

Help with the Caribbean

Good sense of humour dealing with a customer a little lost with booking!....Very relaxed atmosphere and booking completed with ease!.

12 de octubre de 2025
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Respuesta de Hays Travel - Bromsgrove

Thank you for leaving such a lovely review! Our aim is to get your tripped booked with complete ease and excellent service, so we are pleased to hear we did just that!

Valorada con 5 estrellas sobre 5

Donna was brilliant

Donna was brilliant especially as we gave her quite a challenge!!!
I think we made her laugh a little and I hope she didn’t think we (I I I )wanted too much????
Sunny balcony!!!!! Ha
Thank you so much and can’t wait to go well done Donna x

16 de octubre de 2025
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Respuesta de Hays Travel - Bromsgrove

Ahh this is such a lovely review and you definately made me smile :) thank you both x

Valorada con 4 estrellas sobre 5

A pleasant visit to the branch

A pleasant visit to the branch, with helpful advice and efforts to find us the best deal.

14 de octubre de 2025
Logotipo de Hays Travel - Bromsgrove

Respuesta de Hays Travel - Bromsgrove

thank you for your review and for booking with us again!

Valorada con 5 estrellas sobre 5

Donna and Scott in the Bromsgrove…

Donna and Scott in the Bromsgrove branch were both extremely helpful. Donna especially helping us to sort a bucket list holiday.

30 de septiembre de 2025
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Respuesta de Hays Travel - Bromsgrove

Thank you so much for leaving such a nice review and for being such lovely customers, it is appreciated :)

Valorada con 5 estrellas sobre 5

Very happy with Hays as always, they are always very helpful and can't do enough for you, so pleased that I booked my holiday for next year

I wanted to add that it was Donna from the Bromsgrove branch that helped me and my niece to find the holiday that we wanted, also she was very friendly. Well done Donna very pleased with you, nothing was too much trouble for you to get the holiday that we both wanted and gave us advice that we needed

10 de septiembre de 2025
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Respuesta de Hays Travel - Bromsgrove

Thank you so much for leaving such a lovely review, we really appreciate it and thank you for booking with us :)

Valorada con 5 estrellas sobre 5

Natalie at the Bromsgrove branch…

Natalie at the Bromsgrove branch extremely knowledgeable, friendly and helpful - the whole branch is very helpful nothing too much trouble. I know they go above and beyond for older less tech savvy customers

2 de octubre de 2025
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Respuesta de Hays Travel - Bromsgrove

This is music to our ears! thank you for leaving such a lovely review, we appreciate it!

Valorada con 5 estrellas sobre 5

excellent service very helpful the…

excellent service very helpful the staff are a credit well done all

28 de septiembre de 2025
Logotipo de Hays Travel - Bromsgrove

Respuesta de Hays Travel - Bromsgrove

Thank you ever so much for your kind words. We hope you have an amazing time and If you need any further assistance before, during or after your holiday, please don't hesitate to get in contact with our friendly team as we will be more than happy to help you!. ~ Scott

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