Hays Travel - Bury St Edmunds Opiniones 

832
TrustScore: 5 sobre 5

5,0

43b Cornhill bury, IP33 1DX Bury St Edmunds, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As always our regular travel agent Gemma at the bury st Edmund’s. Branch booked our holidays for us as she has done for quite a few years now, even if she is not available we get fantastic service fr... Ver más

Valorada con 5 estrellas sobre 5

Jemma guided us through the process with great support and product knowledge going the extra mile to complete our transactions even though it went beyond her scheduled hours. Excellent service

Valorada con 5 estrellas sobre 5

Gemma was patient and very helpful with our requirements so much so we have booked 2 fabulous holidays with her on our visit to the bury st Edmunds branch, can’t recommend her enough.😎 G&J Hall

Valorada con 5 estrellas sobre 5

Excellent service and good knowledge of cruise I was booking. I would not have been able to find all the information provided easily without them. They were able to advise on cabin areas to avoid if w... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 43b Cornhill bury, IP33 1DX, Bury St Edmunds, Reino Unido

  • 01284606559

5,0

Excelente

TrustScore: 5 sobre 5

832 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(832)

121.995 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer care from Tallulah…

Excellent customer care from Tallulah who provided everything we asked for in the holiday. That's why we always go to this branch as no matter who we see they always really helpful and friendly.

17 de agosto de 2026
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Respuesta de Hays Travel - Bury St Edmunds

Thank you for leaving us a review!

Valorada con 5 estrellas sobre 5

Very helpful and friendly staff in Bury…

Very helpful and friendly staff in Bury St Edmunds. Katie was very helpful booking our special holiday to celebrate our 25th anniversary.

23 de agosto de 2026
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Respuesta de Hays Travel - Bury St Edmunds

We are so pleased you had a great experience whilst booking your special holiday!

Valorada con 5 estrellas sobre 5

Katie was so helpful and got us just…

Katie was so helpful and got us just what we needed she sorted everything out for us everyone is so friendly and we felt looked after we will use hays travel again.

22 de agosto de 2026
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Respuesta de Hays Travel - Bury St Edmunds

Thank you for leaving us a kind review :)

Valorada con 5 estrellas sobre 5

As always friendly

As always friendly, efficient and excellent at their job.
I know all the staff as I have been booking my holidays at the same location of Thomas Cooks/Hays for over 40 years and never had a failure.
Couldn’t recommend more highly for a stress free experience.

13 de agosto de 2026
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Respuesta de Hays Travel - Bury St Edmunds

We are so glad you a good experience whilst booking your holiday!

Valorada con 5 estrellas sobre 5

As always booking with Hays Bury st…

As always booking with Hays Bury st Edmunds is stress free. I always try to get Gemma and she always seems to find the right holiday for me. She goes above and beyond to get things done. Genuinely a lovely person and if I have a problem always sorts it out. I have just booked next years holiday with her and all went smoothly, so very happy customer.

12 de agosto de 2026
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Respuesta de Hays Travel - Bury St Edmunds

Dear Linda, thanks so much for your kind review.
I appreciate you too.
Kindest regards Gemma

Valorada con 5 estrellas sobre 5

Impressed with the staff

Impressed with the staff , Gemma at Bury St Edmunds branch very experienced, efficient and friendly . Booked our two cruises , advising about cabin locations on the ship. Great knowledge. Very reassuring. Very polite and friendly. A credit to your company.

5 de agosto de 2026
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Respuesta de Hays Travel - Bury St Edmunds

Thanks you so much for your kind review,
I appreciate you booking with me.
Kindest regards Gemma

Valorada con 5 estrellas sobre 5

Holiday support

Every member of Hays travel in Bury St Edmunds is understanding of your needs, thoroughly helpful and always find you exactly what you want from your holiday.

12 de agosto de 2026
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Respuesta de Hays Travel - Bury St Edmunds

Thanks for you kind review.
Kindest regards Gemma.

Valorada con 5 estrellas sobre 5

Dealing with a confident young sales…

Dealing with a confident young sales lady , finding us the best holiday and price and just having time for us making the right decisions.
Thank you :)
Jackie

11 de agosto de 2026
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Respuesta de Hays Travel - Bury St Edmunds

Thanks very much for taking the time to leave a kind review.

Valorada con 5 estrellas sobre 5

Customer service was excellent

Customer service was excellent: they went above and beyond for me couldn’t thank them enough brilliant.

10 de agosto de 2026
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Respuesta de Hays Travel - Bury St Edmunds

Thanks for your Kind review, team Hays

Valorada con 5 estrellas sobre 5

Tallulah was so helpful

Tallulah was so helpful, would thoroughly recommend

9 de agosto de 2026
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Respuesta de Hays Travel - Bury St Edmunds

Thank you for this kind review!

Valorada con 5 estrellas sobre 5

As usual the knowledge and helpfulness…

As usual the knowledge and helpfulness of all the staff was outstanding. That's why we book our holidays through this branch

5 de agosto de 2026
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Respuesta de Hays Travel - Bury St Edmunds

Thank you for leaving a kind review!

Valorada con 5 estrellas sobre 5

Right place, right holiday

As always, when I want to book a holiday, I head for Hayes in Bury St Edmunds where the staff greet me warmly and allow me whatever time it takes to find the right holiday to suit my needs.
I have booked many holidays with Hayes over the years and each one has been an excellent fit to what I hoped for.

5 de agosto de 2026
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Respuesta de Hays Travel - Bury St Edmunds

Thank you for leaving a kind review!

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