I always book my own travel, but decided to go 'old school' again, and am so glad I did. Dora was my Agent and because I am time poor we did a bit thru' email. I gave her criteria and she came up with... Ver más
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Consulta las opiniones de los clientes
As always our regular travel agent Gemma at the bury st Edmund’s. Branch booked our holidays for us as she has done for quite a few years now, even if she is not available we get fantastic service fr... Ver más
Jemma guided us through the process with great support and product knowledge going the extra mile to complete our transactions even though it went beyond her scheduled hours. Excellent service
Gemma was patient and very helpful with our requirements so much so we have booked 2 fabulous holidays with her on our visit to the bury st Edmunds branch, can’t recommend her enough.😎 G&J Hall
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
43b Cornhill bury, IP33 1DX, Bury St Edmunds, Reino Unido
- 01284606559
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
All consultants very knowledgeable but…
All consultants very knowledgeable but Gemma is a absolute star

Respuesta de Hays Travel - Bury St Edmunds
Very helpful and nothing too much…
Very helpful and nothing too much trouble trying to sort us a last minute holiday

Respuesta de Hays Travel - Bury St Edmunds
Helpful advice and excellent service
Helpful advice and excellent service. So much better to book with a real person rather than the internet

Respuesta de Hays Travel - Bury St Edmunds
Always very helpful and patient
Always very helpful and patient. We have used Hays on several occasions.

Respuesta de Hays Travel - Bury St Edmunds
Katie went through everything about…
Katie went through everything about booking a cruise answered every question. Excellent service

Respuesta de Hays Travel - Bury St Edmunds

Respuesta de Hays Travel - Bury St Edmunds
5 stars for Katie at Hays
5 stars for Katie at Hays! All of the girls in there are great so friendly and welcoming! Great at their jobs always getting the best deals!! The booking process is so straight forward! Customer service in the Bury store is 10/10!!! Always recommend!!

Respuesta de Hays Travel - Bury St Edmunds

Respuesta de Hays Travel - Bury St Edmunds
Belinda was first class in helping us…
Belinda was first class in helping us book our holiday, would not hesitate to recommend her.

Respuesta de Hays Travel - Bury St Edmunds
Impossible to imagine better customer…
Impossible to imagine better customer service and incredible attention to detail than we got from the amazing Gemma at Hays in Bury St Edmunds - she is simple incredibly fantastic and helpful, also brilliant at what she does all the time. Never would dream of going to anyone else - Genuinely absolutely fantastic!!

Respuesta de Hays Travel - Bury St Edmunds
We could so easily book at home
We could so easily book at home, but Gemma seems to know all the short cuts and it is so pleasant to be able to talk to someone who knows what they’re doing, and it is actually easier.
Will always try to book holidays through Hays Travel

Respuesta de Hays Travel - Bury St Edmunds
Gemma the young woman who helme to…
Gemma the young woman who helped me to book the holiday was so amazing very knowledgeable and couldn’t of been more helpful we had a wonderful holiday and are very grateful

Respuesta de Hays Travel - Bury St Edmunds

Respuesta de Hays Travel - Bury St Edmunds
Fantastic friendly member of staff
Fantastic friendly member of staff, I have a medical condition and they took the time to ring the company ensuring I could take medical equipment with me. Not rushed and no pressure, was a pleasure booking the holiday.

Respuesta de Hays Travel - Bury St Edmunds

Respuesta de Hays Travel - Bury St Edmunds
Very helpful staff…
Belinda was very helpful in finding us a fantastic cruise at a great price. She took her time to explain and show us the various options and help us to make the right choice

Respuesta de Hays Travel - Bury St Edmunds
Made to feel wanted and listened to…
Made to feel wanted and listened to what you were asking for and doing research to try and get exactly what you wanted.could not have been more helpful thank you.

Respuesta de Hays Travel - Bury St Edmunds
Gemma was very professional
Gemma was very professional, attentive and patient with us and answered all questions and queries we had before booking our river cruise.

Respuesta de Hays Travel - Bury St Edmunds
Gemma was brilliant we had a few little…
Gemma was brilliant we had a few little hicups our end but she was very patient and helped us sort it. Brilliant service thank you.

Respuesta de Hays Travel - Bury St Edmunds
Been a long time since I’d booked a…
Been a long time since I’d booked a holiday through a travel agent and must admit I was pleasantly surprised.
Gemma the rep who attended to us at our Bury St Edmunds Branch was extremely friendly efficient and knowledgable.
We were a large group with several demands and requests but she dealt with ourselves and the cruise company brilliantly and not only showed extreme competence and skill but instilled confidence our booking with Hay’s.

Respuesta de Hays Travel - Bury St Edmunds
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