Hays Travel - Carol/Michael Carroll Opiniones 

186
TrustScore: 5 sobre 5

4,9

Personal Travel Consultant CarolMichael Carroll, SR4 Sunderland, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Michael was fantastic from first text he was able to get my holiday choice cheaper and covered everything I needed efficiently. Nothing was a bother he even sorted all my holiday out whilst been on ho... Ver más

Valorada con 5 estrellas sobre 5

Excellent prompt call back from Michael in response to my message. The entire trip was confirmed, booked and paid for in a few minutes. Michael could not have been more helpful or efficient.

Valorada con 5 estrellas sobre 5

Have booked with michael previously,very professional,finds just what your looking for,he's prompt with bookings and sending info thru,I found 2 holidays,he came back with prices.Within half an hour... Ver más

Valorada con 5 estrellas sobre 5

Could not thank Michael enough for promptly and efficiently sorting our holiday, was booked within minutes of asking and all required information sent, didnt have to worry about a thing. He was able... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Personal Travel Consultant CarolMichael Carroll, SR4, Sunderland, Reino Unido

  • 1914324722

4,9

Excelente

TrustScore: 5 sobre 5

186 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(186)

119.579 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Michael is a great agent and was very…

Michael is a great agent and was very helpful with what we needed, quickly booked and sorted highly recommend

4 de octubre de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Anytime Kate. You know where I am :)

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service
Fast response and stress free booking

27 de septiembre de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Thanks Wendy. It was a pleasure as always :)

Valorada con 5 estrellas sobre 5

Great experience booking a holiday

Great experience booking a holiday, very personable, ensuring he met the criteria for the holiday and what we were looking for with great recommendations whilst sticking within our budget.

5 de septiembre de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

It was an absolute pleasure Pheobe :)

Valorada con 5 estrellas sobre 5

Always fantastic service

Michael always does a brilliant job at booking us exactly what we ask for. And he does his very best to get us the absolute best deal. Wouldn’t go to anyone else. First class service.

9 de septiembre de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Thanks Kelly. Always a pleasure :)

Valorada con 5 estrellas sobre 5

Nothing is ever to much!

Always on hand to tend to your every travel need, extremely informative such a personal feel, i will always book through this agent he gives everything a personal touch and truly cares about your travel experience thanks again micheal carroll

9 de septiembre de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Thanks Autumn. It was an absolute pleasure. I'm happy you came back to me for this trip :)

Valorada con 5 estrellas sobre 5

Fabulous Service

I booked a holiday with Michael and Carol at Hays Travel yesterday and couldn't be more impressed. Michael was very attentive, responsive, and genuinely interested in understanding what I was looking for in a holiday, ensuring that it suited my preferences and budget. I knew where I wanted to visit but didn’t know where to start when it came to choosing a hotel. Michael went above and beyond, offering recommendations based on his knowledge of the resort and where is reputable. Nothing was too much trouble either. I’ll definitely be using their services again.

7 de septiembre de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

The pleasure was all mine Kelly. I'm sure you'll have a brilliant time :)

Valorada con 5 estrellas sobre 5

It was really helpful someone else…

It was really helpful someone else doing all the planning so I have nothing to worry about.

24 de agosto de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Thanks for the review Toni. It was an absolute pleasure. :)

Valorada con 5 estrellas sobre 5

Fabulous service as always

Fabulous service as always

5 de septiembre de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Thanks Debbie. It was an absolute pleasure and heres to getting the next one booked :)

Valorada con 5 estrellas sobre 5

Micheal was very helpful and patient…

Micheal was very helpful and patient with my indecisiveness during my holiday search 😄

Friendly and quick response time too whenever I had questions or needed a quote.

Holiday booked now , thanks so much!

30 de agosto de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Not a problem Gemma. It was an absolute pleasure

Valorada con 5 estrellas sobre 5

Can’t fault a thing!

I booked with Michael whilst on holiday and I honestly couldn’t fault a single thing! Michael is so knowledgeable I went to him with an idea and he absolutely went above and beyond to ensure I was getting the best deal with all the extras! It couldn’t be much easier when booking with him! No going through call centres just a quick message and we were sorted! He gives multiple options within your budget so never the worry anything is out of the price range. Even between booking the holiday and going away Michael is just a message away and he’s super helpful- all my future holidays will definitely be through him as he took the stress of looking for holidays away in such a friendly and professional manner

21 de agosto de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

It was my pleasure Francesca :)

Valorada con 5 estrellas sobre 5

Faultless booking with Michael

Yet again another holiday booked by Michael from Hays travel,easy to book exactly the holiday I was looking for at a great price with a discount,All done from my armchair with no hassle, everything sorted for me.

27 de julio de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Thank you for the review Anne. It was my pleasure :)

Valorada con 5 estrellas sobre 5

Superb service

Superb service very accommodating, quick and very efficient

22 de julio de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Thanks Diane, it was my pleasure. I hope you have a brilliant time :)

Valorada con 5 estrellas sobre 5

Michael was great

Michael was great, his suggestions and personal experience on some of the excursions was refreshing, he listened to what I wanted and tailored a packed to suit

Thanks Michael!

23 de julio de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Aww thanks Rebecca. It was my pleasure :)

Valorada con 5 estrellas sobre 5

Really helpful

Really helpful, great service.
Thanks Michael 😎

1 de julio de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Hi Lou, thanks for the review. It was my pleasure :)

Valorada con 5 estrellas sobre 5

Michael is extremely helpful and…

Michael is extremely helpful and nothing is too much trouble.
Makes my life easier when booking a holiday.

6 de junio de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Andy, it's always a pleasure. I hope you have a fab time again in Rhodes.

Valorada con 5 estrellas sobre 5

Holiday expectations

Michael came highly recommended from a family member and I have to give credit where credit is due. Michael was exceptional, I gave him my dates for travel and budget, and he set about finding me a holiday that suited myself and husband. After a few hours of communication back and forth we settled on the holiday of our choice. Thank you, Michael. We can't wait now for August!

20 de mayo de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

The pleasure was all mine Sandra.

Valorada con 5 estrellas sobre 5

Michael was very helpful going the…

Michael was very helpful going the extra mile , no pun intended, for us. We even had to change dates unexpectedly this was met by a no problem comment. Always got back to us when he said, would thoroughly recommend

16 de abril de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Thank you for your wonderful feedback. It was a pleasure assisting you with your holiday plans.

Valorada con 5 estrellas sobre 5

Michael offered great advice.

Michael offered great advice and was helpful in arranging my booking to the Caribbean on a cruise,

4 de abril de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Hi Adam, thanks for the great feedback. I'm just happy that you managed to bag yourself a fantastic deal :)

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