Hays Travel - Carol/Michael Carroll Opiniones 

186
TrustScore: 5 sobre 5

4,9

Personal Travel Consultant CarolMichael Carroll, SR4 Sunderland, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Michael was fantastic from first text he was able to get my holiday choice cheaper and covered everything I needed efficiently. Nothing was a bother he even sorted all my holiday out whilst been on ho... Ver más

Valorada con 5 estrellas sobre 5

Excellent prompt call back from Michael in response to my message. The entire trip was confirmed, booked and paid for in a few minutes. Michael could not have been more helpful or efficient.

Valorada con 5 estrellas sobre 5

Have booked with michael previously,very professional,finds just what your looking for,he's prompt with bookings and sending info thru,I found 2 holidays,he came back with prices.Within half an hour... Ver más

Valorada con 5 estrellas sobre 5

Could not thank Michael enough for promptly and efficiently sorting our holiday, was booked within minutes of asking and all required information sent, didnt have to worry about a thing. He was able... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Personal Travel Consultant CarolMichael Carroll, SR4, Sunderland, Reino Unido

  • 1914324722

4,9

Excelente

TrustScore: 5 sobre 5

186 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(186)

119.953 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Michael is great .

Michael is great .. this is the 4th holiday I have booked with him.. he always finds me a great deal and is efficient, friendly and professional. Highly recommended

7 de febrero de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Hi Jill, thank you so much again for booking with me and taking the time to write a review. Its my pleasure as always :)

Valorada con 5 estrellas sobre 5

How easy it was to contact Michael he…

How easy it was to contact Michael he sent us some information and we picked a holiday and paid for it all in 3 days simple and nice and easy

6 de febrero de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Hi Steven, thanks for booking with me again. I really appreciate you getting in touch. I hope you have a lovely time :)

Valorada con 5 estrellas sobre 5

Excellent service

Always helpful, very knowledgeable and will work around customers. Excellent service, highly recommend thanks

30 de enero de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Hi Anne, thank you for booking not 1, not 2, but 3 holidays with me at the end of last month. And as always, your continued support is much appreciated :)

Valorada con 5 estrellas sobre 5

Great customer service

Michael is so helpful & always finds a great holiday with the best price. He has a great knowledge of so many countries & is quick with finding your dream holiday.

15 de enero de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Hi Karen, thank you for booking with me again. It was my pleasure helping you get what you wanted for Florida :)

Valorada con 5 estrellas sobre 5

Great

Great, friendly service

20 de enero de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Cheers marra :). Thanks for the feedback. Always a pleasure.

Valorada con 5 estrellas sobre 5

Friendly and found me a very good deal…

Friendly and found me a very good deal value for money. Booked many of holidays with micheal would not use anybody else.

8 de enero de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Hi Julie. Thank you for the review. As always its a pleasure working with you :)

Valorada con 5 estrellas sobre 5

Michael was very helpful

Michael was very helpful. Would definitely use Hays again.

6 de enero de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Hi Simon, thanks for your review and choosing to book with me.

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, very quick response, good advice on areas looked at and clear information. Very friendly.

4 de enero de 2024
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Hi Jo, thanks for yet another booking. I hope you have have a great time at the villa with the family :)

Valorada con 5 estrellas sobre 5

Great service quick and efficient

Great service quick and efficient. Very friendly & informative.

22 de diciembre de 2023
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Hi Christine, thanks for the review. It was my pleasure working with you to get Mexico booked :)

Valorada con 5 estrellas sobre 5

well done.

we always speak to Carol Macaskill and Amanda Randel, we have used them for all out recent holidays,nothing is to trouble for them. well done and thanks. Phillip and Margaret.

16 de noviembre de 2023
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Thanks for booking your holiday again. It would be my please to work with you in the future and help you find that perfect getaway. Many thanks - Michael :)

Valorada con 5 estrellas sobre 5

The experience I had booking my holiday…

The experience I had booking my holiday was fantastic, kept me informed all the way. 5 star service. Even now I can ask about the holiday and he give me all the information I want to know.

18 de noviembre de 2023
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Hi Angela, thank you so much for trusting me to book your Great Australian Tour. It was an absolute please. I am very jealous, I love that country and I'm sure you will too.

Valorada con 5 estrellas sobre 5

Another amazing holiday booked with…

Another amazing holiday booked with Michael. He makes it all stress free and helps us book exactly what we want. Look forward to booking many more with him.

18 de noviembre de 2023
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Hi Susan, thank you so much for booking with me again. As always, it is a pleasure working with you to get what you want :)

Valorada con 5 estrellas sobre 5

Great service with Michael

Great service with Michael, very fast response on a Sunday too!
Very friendly and helpful and I have piece of mind that he is there to help with anything I need before the holiday.

6 de noviembre de 2023
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Hi Nikki, thanks for booking with me. I really appreciate the business. Like you say, I'm here for any questions or to help with anything else you need for you holiday :)

Valorada con 5 estrellas sobre 5

Personal shopper for holidays …

Michael advertised a cruise for 2024 and we booked that through him Carnt wait. Then I gave him less than 4 weeks notice for a holiday to Egypt for my daughters 30th and a family of 7 : the booking process and tickets etc all sorted and no issues great one to one service …. Like having a personal shopper for my holidays now. Fabulous x

29 de octubre de 2023
Opinión espontánea
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Hi Leesa, the pleasure was all mine. I'm glad you had a fab holiday in Egypt and that you're looking forward to your long awaited cruise. And like you say, I'm your personal shopper when it comes to holidays :). I look forward to you booking many more in the future :)

Valorada con 5 estrellas sobre 5

Excellent Service

Michael made this booking extremely easy and hassle free. He gave me great and honest advice and found me a great deal, nothing was a problem or inconvenience for him. I will definitely use Michael again for my next holiday, thank you so much!

18 de octubre de 2023
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Hi Sophie, thanks for booking with me. It was my pleasure and I really hope you have a fantastic time :)

Valorada con 5 estrellas sobre 5

Helpful and friendly as ever

Helpful and friendly as ever! This is the second time I have booked through Michael and Carol as our first experience booking through them was so good. Endlessly patient with all my questions and really friendly to chat too as well. Really quick and simple to get the holiday booked and also lots of help post booking to get it to show on the Jet2 app. Would highly recommend using Micheal and Carol.

7 de octubre de 2023
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Hi Emma, it was a pleasure working with you again. You know where we are if you need anything else. Thanks for the fab review :)

Valorada con 5 estrellas sobre 5

2024 Holiday

Very helpful and would definitely use again

12 de septiembre de 2023
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Hi Keith, thanks for yet another booking. Always great to receive positive feedback. I look forward to working with you again.

Valorada con 5 estrellas sobre 5

Great help

Great help, quick and easy stress free

21 de agosto de 2023
Logotipo de Hays Travel - Carol/Michael Carroll

Respuesta de Hays Travel - Carol/Michael Carroll

Hi Courtney, thanks for booking with me. As always the positive feedback is much appreciated.

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